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“Good Place to Stay in Medicine Hat”

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Comfort Inn & Suites Medicine Hat
Ranked #4 of 19 Hotels in Medicine Hat
Certificate of Excellence
Reviewed May 25, 2013

We usually stay in this hotel going to and coming back from Moose Jaw. Our last stays were the nights of May 19th and May 24th 2013. Very easy access to and from the Trans Canada Highway.
Very clean, hotel in good condition, friendly staff. Fair sized pool and hot tub. AAA rate was $ 111.00/plus change per night for a King size bed. Fridge and microwave in room. Free continental breakfast is pretty good with hot and cold items offered. No restaurant in the hotel, however, Perkins, Tim Hortons and Wendys are within a very short walk, other restaurants and a shopping mall close by. No complaints, will continue to stay here during our travels.

  • Stayed: May 2013, traveled as a couple
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Thank james19501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded May 31, 2013

Thank your kind review! We are always pleased to learn that we made your stay enjoyable. We look forward to seeing you again.

Comfort Inn & Suites
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381 - 387 of 445 reviews

Reviewed April 28, 2013

First room had not been very well cleaned so I let the front desk know. They moved us to a different room, it was somewhat better but by no means clean. Bathroom was ok but the rest of the room needed upgrading. The heater was so loud we turned it off before we went to sleep.

  • Stayed: April 2013, traveled as a couple
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Thank CherylHSavona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded May 3, 2013

Thank you for your comments. It is disappointing to hear that you did not enjoy your stay and that you were not satisfied with the accommodations that we provided. We take pride in what we do and are sorry that we did not meet your expectations. We do wish to welcome you back if you are ever in the area again to prove to you that we are better than what you experienced.

Comfort Inn & Suites
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Reviewed April 1, 2013

When we walked into our room, it was apparent that someone had smoked there recently. Following a quick call to reception, we were moved to a second room which was quite satisfactory. The bed comfortable, furnishings fine, and the room very clean. The breakfast was great and we enjoyed making our own waffles, but there were many options to meet every taste. Lots of families enjoying the facilities but the carpet in the hall is thick and there were no disturbances. Our room had a seating/desk area. Great location for shopping, casino, and easy to find. Should I return to The Hat, would stay again.

  • Stayed: March 2013, traveled as a couple
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Thank In_the_Know017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded April 17, 2013

Thank you for your feedback. We are sorry that you were not able to enjoy your first guest room but are glad that we were able to provide altnernate accommodations in another guest room and that you were able to enjoy our great ammenities, both at the property and surrounding the property. We look foward to seeing you again!

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Reviewed March 31, 2013

During 4 days of business staying in the area it was a smart choice for a hotel.
Located in a center of nearly everything, friendly staff and good breakfasts.
Safety arranging all over including: two emergency exits on each floor, smoke detectors and fire alarm in every room and in corridors, emergency lights in each floor backed by batteries/

  • Stayed: March 2013, traveled on business
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Thank Eli B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded April 17, 2013

Thank you for your comments. We always appreciated receiving our guests feedback and look forward to seeing you again.

Comfort Inn & Suites
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Reviewed March 18, 2013 via mobile

I have stayed here frequently, but I'm frustrated with the poor Internet access. It's in their terms & conditions that they will not be responsible if Internet is NOT accessible throughout all areas of hotel.
I'm going to have to try the Quality Inn next time(s).
Sorry Comfort, breakfast is great, staff is great, even the pool is now great; but I gotta have a reliable Internet access.

  • Stayed: March 2013
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Thank Brent J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded March 20, 2013

Thank for your comments regarding your recent stay with us. It is unfortunate that our internet is the cause of you being uphappy. We understand that it is very important to all of guests to have a reliable internet connection and we are currently working on correcting these matters. We hope that you will be able to give us another opportunity to have you as a guest.


Comfort Inn & Suites
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Reviewed March 17, 2013 via mobile

The countertops were not wiped, toilet was dirty. There was a toy car on the floor (from the last guests). Overall the first impression of the room was underwhelming. We ended up staying here only because every other hotel in Medicine Hat was full that night. The housekeeper (Margaret - it said on the card as to who prepared the room) needs to do a much better job!!

  • Stayed: March 2013
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Thank LisaV123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded March 20, 2013

Thank you for leaving a review regarding your recent stay at our property. I would like to apologize for the lack of cleanliness in your guest room. It is not our normal practice to leave a guestroom in the condition that it was upon your arrival. We do take pride in our property and are sorry that we let you down. We hope that you will give another chance in the future to prove to you that we deserve you as a guest.

Comfort Inn & Suites
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Reviewed March 14, 2013 via mobile

We stayed 3 nights at this hotel. Was just myself and my 14 yr old daughter. To make the stay a bit more fun, we rented the "honeymoon suite". The room was $40 more per night, but was worth every single penny! Huge 2 story room! Very clean and up dated. 2 bathrooms, comfortable king bed. 2 hideabeds. Gas fireplace, 2 televisions... Balcony. Open concept room. Breathtaking room. Checkin was super fast. Very friendly staff. Pool was small. Breakfast in the morning consisted of bacon, egg patties, pastries, waffles, juices, coffee, yogurt... Location of hotel is perfect! Dozens of restaurants around it, as well as a mall next door. Checkout was superfast as well. We went into a 2 queen room. Was a typical hotel room. A bit dated, but clean. Would pay the extra any day to upgrade to the 2 level suite!!!

  • Stayed: March 2013
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Thank rjjj_r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CIMHGM, General Manager at Comfort Inn & Suites Medicine Hat, responded to this reviewResponded March 20, 2013

Thank you for taking the time to leave a comment regarding your recent stay. We are always pleased to hear that you enjoyed your stay and took advantage of our upgraded rooms. We look forward to seeing you again.

Comfort Inn & Suites
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Additional Information about Comfort Inn & Suites Medicine Hat

Address: 2317 Trans Canada Way SE, Medicine Hat, Alberta T1B 4E9, Canada
Phone Number:
Location: Canada > Alberta > Medicine Hat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 19 Hotels in Medicine Hat
Price Range: $75 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Medicine Hat 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Breathe Easy on our 100 percent smoke free environment. We invite business travelers, family vacationers, pet lovers, and couples seeking a different lodging at our fresh and modern look Medicine Hat, Alberta hotel. Guests enjoy the 100 tastefully design and super clean guest rooms, newly expanded breakfast area that serves an amazing hot breakfast, an abundance of amenities including 24 hours lobby coffee service, free local calls and free wireless high-speed fiber optic internet access. After a good work out on our Fitness room, guest can also relax on our indoor hot tub and upgraded swimming pool. Business travelers, enjoy our hotel's business center, containing 2 computers, printer and scanner with Internet access, meeting rooms capable of handling up to 40 people, copy and fax services. All guest rooms are equipped with new and environmentally friendly air conditioned, cable television, fridge, microwave and coffee maker. Whether business or pleasure brings you to the area, the Comfort Inn & Suites hotel is the perfect place to stay on your next trip to Medicine Hat. We look forward to serve you and experience the true meaning of hospitality. ... more   less 
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Also Known As:
Comfort Hotel Medicine Hat
Comfort Inn And Suites
Comfort Inn Medicine Hat
Medicine Hat Comfort Inn
Comfort Inn & Suites Medicine Hat Alberta

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