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“Not a PLUS”
Review of Quality Inn

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Quality Inn
Ranked #9 of 19 Hotels in Medicine Hat
Cranbrook, Canada
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not a PLUS”
Reviewed October 2, 2013

If your looking for a Best Western PLUS.. this is not the hotel to stay at. Very old. Tiny rooms with no room to put a suitcase..Old heating system, the staff was nice and breakfast was average, one machine didn't work but it was alright.. Not sure why they say this is a PLUS it isn't just maybe a regular.. I think there rating system isn't working

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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418 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
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  • English first
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English first
Vancouver, BC
Level 5 Contributor
98 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed October 1, 2013

We spent two nights here. It was comfortable.
The reception staff were very friendly and signed me up for Best Western points.
There are pools there but we didn't get a chance to use them.
The breakfast buffet is a great way to start the day. The staff at this hotel all work hard and they are all friendly.
The room is dated but that's ok.
The bath/shower area was fun/weird looking but it was functional. No issues.
It is awkward to get to this hotel. Immediately off HWY1 you need to make an immediate left to the hotel driveway.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Avg_40ish_woman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandon, Canada
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 1, 2013

We stayed at this hotel 2 years ago and were happy with it.
Stayed there again 2 weeks ago and we're put in a different section not in main hotel!
Small rooms,tired rooms and it felt dirty! Found a black hair in our bed and a pillow case!
We were very disappointed and should have complained but were hardly at hotel a late checking in !
I thought bestwestern would send a email survey but since they didn't I thought I would right a review!
Clean up your act Bestwestern in The Hat!!

Sheila Jones

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sheilajones2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cranbrook, BC
Level 6 Contributor
157 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed September 25, 2013

This hotel was clean and quiet. The room was a little small but a typical motor hotel size. The service at the front desk was friendly. However, there are a couple of items that take this hotel from being good over average. The temperature in the room was very warm and the air conditioner was loud. We ran it for a few hours before we went to bed and then turned it off. A few hours later, it was very warm again.

The free breakfast was pretty sad even for a free hotel breakfast. They had a pancake machine that just didn't make pancakes. I had a bagel that had less moisture than the Gobi desert in the middle of a summer day.

The rooms are kind of dark and not too well appointed.

If you go to this hotel, you will get a quiet nights sleep and it is clean. It is not fancy.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Disco_David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level 4 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 23, 2013

I booked a "single" room on our corporate website for this hotel. First off, the property is massive but is not well mapped out if you are coming for the first time. I arrived late at night and was placed in a room at the back of the hotel. So I put all my luggage back in the car and drove to the back. There wasn't much parking available.
Be aware that if you have mobility issues or just heavy luggage like I did, there are no elevators, just a metal outdoor staircase that looked like it would be extremely slippery in winter. So if you don't want to lug your things upstairs, ask for a ground floor.
My room was very small. The bathroom counter had a microwave and tiny fridge next to the sink. In a separate room was the toilet and shower - this area was TINY. Bathrooms a little on the dirty side. No water pressure.
No Internet working in my room. They offered to upgrade me to a business room because of the lack of Internet but I couldn't be bothered to move at 11 at night.
Pool and hot tubs on the ground floor in the middle of the entrance. Looked dirty.
I skipped the breakfast as I figured it would be on the same quality level as the rest of the hotel.
All in all, I would not stay here again, I might try the holiday inn on my next trip.

  • Stayed September 2013, traveled on business
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Helpful?
Thank VancouverMiggies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Havre, United States
1 review
Reviewed September 23, 2013

We stay at Best Western when we travel, as the rooms and beds for cleanliness and comfort are excellent. However, the breakfast quality at this Best Western was very poor. All of the other Best Western we have stayed at over the past five years have had great breakfast quality and we expected the same here, but unfortunately it was severely lacking at this Best Western.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Larry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2013

We were surprised to see a full kitchen in our room, with an old 80's stove (we booked on hotwire.com). We used the fridge so that was convenient. The couches in the room were old and dirty looking, but the bed was comfortable. We couldn't connect to the wifi with any of our 3 devices which was annoying. The pool and the hot tub were very gross- the water was clean but there was a layer of dirt on the bottom. The breakfast in the morning was pretty good, the man who put out the food was incredibly friendly. Overall a pretty good stay, but have had better for the same price.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Km0t0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 722 Redcliff Dr SW, Medicine Hat, Alberta T1A 5E3, Canada (Formerly Sun Country)
Phone Number:
Location: Canada > Alberta > Medicine Hat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 19 Hotels in Medicine Hat
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Get more value for your hard-earned money at the non-smoking Quality Inn® hotel in Medicine Hat, AB near Medicine Hat Regional Hospital. Our pet-friendly Medicine Hat hotel is located off Highway 1 near historic downtown and attractions including Esplanade Arts and Heritage Centre, World’s Tallest Tepee, Medicine Hat College, Monarch College and Canalta Centre. Invite your friends, family or colleagues to your next work or social event in our meeting room, which can accommodate about 20 people. Our additional amenities offer so much value you’ll feel like you’ve found a bargain. They include free hot breakfast, free WiFi, fitness center, business center and free parking Relax in your guest room with amenities like a refrigerator, microwave, desk, coffee maker, 37-inch TV and hair dryer. Some rooms feature kitchen facilities, fireplaces and hot tubs. Get your money’s worth at the Quality Inn. Medicine Hat hotels like ours are proud to provide you with an affordable stay and all the amenities you expect to relax and focus on the memorable travel experiences that really matter. ... more   less 
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Also Known As:
Best Western Plus Sun Country Hotel Medicine Hat
Best Western Medicine Hat
Medicine Hat Best Western
Quality Inn Medicine Hat, Alberta

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