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“Best Place to Stay in the Hat !!!”
Review of Quality Inn

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Quality Inn
Ranked #10 of 19 Hotels in Medicine Hat
Reviewed June 29, 2013

I have been staying here for business and pleasure over the last 10 years , and I can honestly say this place gets better . The hotel is older , but the staff do there best to keep it great . The best thing about this hotel are the staff , they go more than out of their way to make your stay the best .

Room Tip: The rooms that open into the pool area are kind of handy , sometimes a little loud but it doesn'...
  • Stayed: June 2013, traveled on business
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Thank Mccleave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at Quality Inn, responded to this reviewResponded July 2, 2013

Thank you so very much for your loyalty to our hotel over the years. Our staff does work very hard to make our guests stay comfortable and relaxing with of course a touch of hospitality.
Your comments will certainly be shared with each department just as all comments are.

Reviews like this truly make all our efforts worthwhile and are reassuring we are moving in the right direction!

Again, a sincere thank you and we look forward to your next visit with us.

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338 - 344 of 429 reviews

Reviewed June 25, 2013

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank Laura R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bwplussc, Manager at Quality Inn, responded to this reviewResponded June 27, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 23, 2013 via mobile

My family and I have stayed at this hotel several times now and have always felt we have been treated royally. My siblings and I had to come to Medicine Hat at short notice for a funeral for a family member. The city was under a flood watch and many evacuees where expecting to check into the hotel the next day. The front desk staff were awesome. They gave us a large room at a compassionate rate and even allowed us to check out an hour late the next day. The breakfast bar guy by the name of Gordon was very efficient and full of fun. He made the experience a happy one especially for the children who were displaced from their homes. Special mention to Alan in the breakfast room also. They were very helpful and hard working. I will certainly stay at this hotel again on future trips I make to the Hat

  • Stayed: June 2013
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1  Thank Loislouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at Quality Inn, responded to this reviewResponded June 25, 2013

Thank you for your review regarding your recent stay at our property. Please know our entire team passes along their thoughts to you and your family. Hopefully your next visit will be under different circumstances.

As always, your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will be sure to pass on all your comments to our team.

Thank you and by the way the river is starting to recede and residents are slowly being allowed back into their homes.

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Reviewed May 27, 2013 via mobile

We spent one night here on our trip to Banff and one on our return trip. The staff are incredible! The front desk was incredible so friendly and so helpful. The breakfast bar guy was awesome he was so friendly and was great with our kiddio as well. We enjoyed how we were treated so well we booked the 2nd night upon checkout for our return trip. We were lucky to get a huge room over looking the back while it was not much of a view it was super quiet. The beds were awesome, the pillows awesome. The 1st room we got was beginging to need a few updates but was super clean and they were bringing in new furniture as we were checking in to surrounding rooms. the room we got the 2nd night was pool side and was nicely refinished and super clean. It may not have waterslides or be a new hotel but the upkeep is nice its clean and it is being refinished and the staff is amazing. The happy staff is worth the stay alone! we will be back.

  • Stayed: May 2013
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1  Thank garth39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at Quality Inn, responded to this reviewResponded May 28, 2013

Thank you for completing your review regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to post your review. We appreciate your loyalty to our brand.

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Reviewed May 27, 2013

One of the few Best Westerns that provides upgrades to loyal guests ...... wonderful experience as usual. Excellent full breakfast ...... kitchen area and rooms are very clean and tidy. Staff very friendly.

  • Stayed: May 2013, traveled solo
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Review collected in partnership with Best Western
Thank GERALD B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at Quality Inn, responded to this reviewResponded May 28, 2013

Your loyalty is very important not only to our brand but our entire team here in Medicine Hat.
We thank you for taking time to post your review and certainly look forward to your next visit with us so we can once again make it a wonderful experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 24, 2013

Let me preface this with the fact that everyone I met at the hotel was friendly and helpful. I had no issues whatsoever from the very helpful staff.
This hotel is circa 1950 or 1960 and in serious need of MUCH more than a facelift! The rooms are old with carpet that has seen better days (in the 1970s)!
Amazing to see a room so run down yet have the newest in TV technology...seemed a bit off. They should simply provide 12" B&W CRT TVs to make the feeling complete.
Cmon Best Western get with it and fix this place up, at least move it into the 90s.

  • Stayed: April 2013, traveled on business
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Thank Dayel1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bwplussc, Manager at Quality Inn, responded to this reviewResponded May 27, 2013

Thank you for your review and for staying with us. Being our hotel is so large renovations are required to be done in sections. Please know many areas of the hotel have been updated in fact as we speak installation of new cased goods and TV's are taking place. I invite you revisit us in the future to see our changes as we will do our very best to ensure your stay with us is pleasant.

Thank you from our entire team.

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Reviewed May 22, 2013

  • Stayed: May 2013, traveled with family
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    • Rooms
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Review collected in partnership with Best Western
Thank Steve W
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
bwplussc, Manager at Quality Inn, responded to this reviewResponded May 23, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Quality Inn

Address: 722 Redcliff Dr SW, Medicine Hat, Alberta T1A 5E3, Canada (Formerly Sun Country)
Phone Number:
Location: Canada > Alberta > Medicine Hat
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 19 Hotels in Medicine Hat
Price Range: $62 - $99 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 122
Official Description (provided by the hotel):
Get more value for your hard-earned money at the non-smoking Quality Inn® hotel in Medicine Hat, AB near Medicine Hat Regional Hospital. Our pet-friendly Medicine Hat hotel is located off Highway 1 near historic downtown and attractions including Esplanade Arts and Heritage Centre, World’s Tallest Tepee, Medicine Hat College, Monarch College and Canalta Centre. Invite your friends, family or colleagues to your next work or social event in our meeting room, which can accommodate about 20 people. Our additional amenities offer so much value you’ll feel like you’ve found a bargain. They include free hot breakfast, free WiFi, fitness center, business center and free parking Relax in your guest room with amenities like a refrigerator, microwave, desk, coffee maker, 37-inch TV and hair dryer. Some rooms feature kitchen facilities, fireplaces and hot tubs. Get your money’s worth at the Quality Inn. Medicine Hat hotels like ours are proud to provide you with an affordable stay and all the amenities you expect to relax and focus on the memorable travel experiences that really matter. ... more   less 
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Also Known As:
Best Western Plus Sun Country Hotel Medicine Hat
Best Western Medicine Hat
Medicine Hat Best Western
Quality Inn Medicine Hat, Alberta

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