Amazing service and friendliness. Hot Tub and Pools very accessible. Workout room and dry sauna difficult to find despite sign, worth the search. Small dorm-size room, but comfortable., Breakfast :-).More
- Free Wifi
- Free Parking
Amazing service and friendliness. Hot Tub and Pools very accessible. Workout room and dry sauna difficult to find despite sign, worth the search. Small dorm-size room, but comfortable., Breakfast :-).MoreShow less
Thank you for your wonderful comments and for staying with us. I am pleased you found our services friendly and our facilities comfortable. We look forward to your next visit with us soon. Maybe next time we can have you try one of our larger room types with vaulted ceilings and large living area.
Until then, thank you from our entire team at BEST WESTERN PLUS Sun Country Medicine Hat!
This is one of the strangest Best Westerns I have ever stayed in. First of all, the place is a maze. It seems like every time they needed a couple more rooms, they just added them. The hallways go up and down and around and have ramps and stairs all over the place.
The hallways were dated. My room was half updated and half from the 70's. It was nice and clean and the bed was comfortable. The breakfast was really good and had a selection of hot and cold foods. I would have liked some fruit other than bruised apples and bananas.
The Wifi is strong and I was able to stream movies on NetFlix and get some work done. The age of the place shows in little things like noisy pipes and varying water pressure and temperature.
I think this hotel knows that the facility isn't quite as nice as some of the newer Best Westerns. As a result, they charge less (I paid $50 less than I normally pay at a Best Western) and they make an extra effort to be friendly and helpful. Every staff member I encountered was a pleasure to interact with. Their customer service, low price, and cleanliness make this a place I would stay in again.
Thank you for taking the time to review our property. Let me start by saying yes we do have a very unique property here. We have grown from 30 rooms to 122 with 3 different add-ons over the years. This being said we do have some areas that are more updated that others but we will soon be working towards yet another renovation in the near future to bring all rooms up to date.
Certainly glad to hear you found our rooms clean and the beds comfortable as well as the breakfast enjoyable. We are proud of our unique little hotel and the services we provide so it brings us great joy to hear you found us a pleasure to interact with.
We look forward to your next visit with us soon.
The Hotel is a good deal for your dollar, clean, two pools, exercise room, ect. But the real treat is when you go down in the morning for a hot breakfast, they offer cereal,toast,sweed baked goods,eggs,susage, waffels,and Gordon Robertson.
Gordon greets you with a big smile and " how are you!" and if you look at him you will notice that he is listing and interested in what you say. Gordon will give you history of the town and all of the great places to go. Gordon will get you maps and you can tell that he is proud of his town and realy loves to help people. I have spent many nights in hotels and the Gordon's of the world are the ones that make your day start off as best as it can. If you ever get the chance to get to Medicine Hat trust me Gordon is worth the stop
Thank you for staying with us and for your review of our property. Gordon, our breakfast bar attendant truly is a joy to have around. His personality and willingness to go out of his way to make our guests feel welcome and taken care of is nothing short of paramount. I will be sure to personally deliver your comments onto him which I am sure he will be most humbled by.
Again, thank you for your review and of course for your business. We look forward to your next visit with us.
If you are travelling the Trans Canada this is a good place to stop. All hotels on our route (Calgary to Regina) seem expensive. This is a typical highway chain - standard, clean rooms (we have stayed 2 times). A couple of small pools. Breakast buffet very adequate. We found the staff very friendly and we slept well. One of the attractions is the Tumbleweed restaurant next door (see separate review). You are close to the highway but not disturbed by it. We would return.
Thank you so much for your recent review of your stay with us! I would like to thank you for taking the time to give us and fellow Trip Advisor users your feedback. Your comments and concerns are very important to us and most certainly appreciated. We look forward to one day welcoming you back to our hotel on your next journey across Alberta!
Overnighted for one night with 4 people and booked via a travel site. The $120/night was pretty pricey and the room was small and cramped. We parked at the back but ended up moving the car to the front well-lit lot. The room was on a long hallway which was loud until midnight and then noisy again very early in the morning when the cleaners started getting supplies ready. Beds were OK except for the small pill pillows - who thinks this is a good idea? Front desk staff were very good, and the guy handling breakfast was fantastic! Overall an average hotel at best - but overpriced for what we got.