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“Only if a casino is priority”

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Quality Inn & Suites
Ranked #8 of 20 Hotels in Lethbridge
Certificate of Excellence
Reviewed January 12, 2013

This hotel is located in the industrial area close to the casino. No shuttle just a path through grass that is not maintained in anyway, dark and icy in winter. The hotel walkways are the same. The hotel is small with no ammenities other than a skimpy continental breakfast. There are no restaurants close by so driving or a cab for every meal is essential. The rooms are small with a partition in the middle that limits space for socializing. Big rigs idle outside all night and move about early. If you really want to be near the casino stay at the Hampton nearby. It does not have a restaurant either but a very good continental breakfast.

Room Tip: Stay at the Hampton Inn and Suites nearby....
  • Stayed: December 2012, traveled as a couple
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Thank dustyview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 16, 2013

We do thank you for your comments and do offer the following clarifications.

The location of our hotel is at the intersection of Highway 3 and the NAFTA highway - a major intersection between east/west and north/south routes across Canada and North America. It is a location where you do see the industrious lifeblood of our prairie city.

The hotel is located in a new light industrial area and there is presently a vacant lot between the casino and the hotel. At some point there will be no short cut across the vacant lot and sadly we will all have to walk along the well lit roadway to the casino.

The casino offers excellent meals at a 10% discount if you show your room key. There is also a Tim Horton's directly across the street and the Guesthouse restaurant within close walking distance. As the area grows there will be more restaurant options in the immediate vicinity. At the moment it is a bit of a trade off for being a new property in a new area.

We are sad that you did not enjoy our deluxe breakfast. The breakfast includes ham and eggs as well as an excellent selection of breads, cinnamon buns, cereals and yogurt. We are not aware of any time we have run low on food and if that were the case we apologize for that.

Our hotel offers an evening snack and a fruitbowl is always out for guest convenience.

Other amenities at the hotel are a swimming pool and hot tub, a fantastic water slide, an exercise room, a business centre, free parking and a meeting room. The hotel also offers excellent free wifi and of course, the deluxe breakfast which includes ham and eggs.

Thank you again for your comments.

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157 - 163 of 205 reviews

Reviewed January 10, 2013

Recently stayed at this hotel with our two young dogs. Everyone in the hotel was very receptive to our dogs, and made us feel very welcome. Room was large, well appointed, and very clean. If you want a pet friendly hotel in Lethbridge, definitely stay here.

  • Stayed: January 2013, traveled as a couple
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1  Thank rjd-mjaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 25, 2013

Thank you for your review. Yes we are pet friendly in certain rooms and try to accept only the best behaved pets! We thank you for ebing a great pet owner!

Please come back and see us again!

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Reviewed December 28, 2012

We've used this hotel twice - once with dogs & once without. We did notice a number of larger dogs when we were there with ours but they did not present any problems. Stay was over the holidays so housekeeping was minimal & there were no hot items for breakfast however snacks were always available & the service was great. Room was quiet & found the beds comfortable. With a holiday special of $75 we couldn't have been happier.

  • Stayed: December 2012, traveled with family
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1  Thank lmlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 16, 2013

We are so pleased you enjoyed your stay.

We do limit the number of dogs in the hotel at any one time and try to allow the best mannered dogs as guests.

Thank you and we look forward to seeing you again!

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Reviewed December 22, 2012

We stayed here for an overnighter a few weeks ago as I had a medical appointment the next morning and this is one of the few 'pet friendly' hotels in the area. Proximity to the Lethbridge casino also helps.
However, the noise level in the hallway and room and no blocking of room floor access in the elevators made it a less than restful night. I found the bed quite hard.
Breakfast (included) was less than inspirational. Choices were quite limited.
Sorry but I can't recommend this hotel - if you're not traveling with your four legged companion, there are other choices in Lethbridge.

  • Stayed: December 2012, traveled as a couple
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Thank downeyb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 16, 2013

Thank you for your comments.

We apologize for hallway noise you may have experienced as we do ask all of our guests to be respectful of others in the hotel.

The common areas and all exits and entrances of the hotel are under 24 hour monitored surveillance cameras for security and we have never had an incident where this was inadequate.

Our breakfast should be plentiful until 10:30 a.m. with many choices and we are not aware of a time when the choices were limited. On most days there is a staff member dedicated to the breakfast room and the front desk is always available to assist.

Thank you for choosing the Quality Inn in Lethbridge.

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Reviewed December 19, 2012

We have stayed in this hotel, a present from our daughter for our wedding annyversary. This is a nice and family friendly hotel, that feels like home away from home. You feel welcome and they take good care of you. The rooms are clean, they have snacks in the evening and good breakfast in the morning.

  • Stayed: June 2012, traveled as a couple
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Thank Verginia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 25, 2013

Thank you for your nice comments! We do treat people like family and once people stay with us once, they return every time to visit our Quality Inn family!

Thank you for your comments and we look forward to future visits!

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Reviewed December 11, 2012

We were very impressed with this beautiful hotel. Although it was a little noisy being close to the road, the staff were fabulous, the breakfast fabulous - everything just great! It was pet friendly and a perfect stop for us on our recent trip to the West. Highly recommended.

  • Stayed: December 2012, traveled as a couple
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2  Thank Sahayoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 25, 2013

Thank you for your comments. We are so pleased you stayed with us.

The hotel is located just off the intersection of two major highways which does keep traffic going by. The quieter rooms are in the back of the hotel and we encourage you to request one of the southwest rooms as they are closer to vacant lots with no traffic at all.

The main CP Rail line runs through Lethbridge and the rail line can be busy and industrious as the trains work 24 hours a day. Often trains can be heard in every area of Lethbridge and is probably a sound that is familiar to us.

We do take pride in our breakfast and offer some additional items that may not generally be found in hotel breakfasts. We believe in providing an excellent start to the day for all of our guests.

Thank you and we look forward to your return visit.

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Reviewed November 30, 2012

We have stayed in this hotel before and enjoyed it. This time we booked online at the last minute travelling home from Wyoming. Were assigned #108 which is on the ground floor steps away from the front desk and right beside the elevator. All night we heard the sounds of the elevator and the front desk. We could hear the phone ring, the clerk cough, general chit-chat, etc. Should have stuffed a towel under the door. Also - why can't hotels provide blackout curtains that actually keep out the light? Our "alarm" was the early risers using the elevator. Staff friendly but next time will try a different hotel.

Room Tip: Rooms close to front desk/elevator are extremely noisy
Stayed: November 2012, traveled on business
1  Thank reddeerab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quality I, Public Relations Manager at Quality Inn & Suites, responded to this reviewResponded January 16, 2013

Thank you for your comments. We agree, in this hotel as well as in almost any hotel, the rooms closest to the elevator are the noisiest.

We do invite you to return and please mention you wish to be placed away from the elevator and entrance to each floor.

Thank you again - safe travels!

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Additional Information about Quality Inn & Suites

Address: 4070 2 Ave S, Lethbridge, Alberta T1J 3Z2, Canada
Phone Number:
Location: Canada > Alberta > Lethbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lethbridge
#3 Romantic Hotel in Lethbridge
Price Range: $81 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
One of the newest hotels in Lethbridge. The hotel features 60 Rooms & Suites, an indoor pool, hot tub, waterslide, and serves a deluxe continental breakfast. This hotel is within walking distance to Casino Lethbridge. ... more   less 
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Also Known As:
Quality Hotel Lethbridge
Quality Inn And Suites
Quality Inn Lethbridge
Lethbridge Quality Inn
Quality Inn & Suites Lethbridge, Alberta

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