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“Great PLACE to stay”

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Best Western Plus Service Inn & Suites
Ranked #1 of 20 Hotels in Lethbridge
Certificate of Excellence
Cold Lake, AB, Canada
1 review
“Great PLACE to stay”
Reviewed June 30, 2014

Clean rooms, clean hotel!! Awesome waterslide and good pool. Breakfast is also pretty good. I would definitely stay here again, and it was decently quiet at night for a hotel. My only concern is the bed isn't really soft. My kids loved the waterslide and pool as well.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review, July 4, 2014
Thank you for your kind review. As the newest hotel in Lethbridge, we are striving to make our guests experiences great. I am glad to hear the kids 'loved the waterslide and pool'. I hope they had a chance to use the deck jets or swim jet lane swimmer as well as the hot tub. I look forward to seeing you again at the Best Western Plus Service Inn & Suites and again thank you for the kind review.
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539 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Sooke, Canada
Level 6 Contributor
218 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed June 27, 2014

This hotel is surrounded by construction but manages to embrace guests. There are not yet any choices nearby for meals which can pose a problem for anyone just wanting to relax. In addition, this particular BW does not offer laundry services nor are they planning to. This is unfortunate as a laundry area right in the hotel is a bonus for guests.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sigehaizi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review, August 5, 2014
I thank you for your review. Although we have limited restaurant choices nearby, our website will give you some of the best options in town (under local area dining) including some of my personal favorites from the various menus. Our staff also is well versed on which restaurants are their favorites as well.

Guest laundry can be coordinated through our housekeeping department for a nominal fee. I have reminded our staff that although we do not have a guest laundry area, guests can make arrangements to have their laundry done in housekeeping.

Again, I would like to thank you for taking the time to complete the review and we look forward to having you stay with us in the near future,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge, Canada
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 25, 2014

Staying at the new Best western in Lethbridge AB and can't say enough good things about it. Spacoious, spotless rooms, great breakfast, beautiful decor , spotless pool, spa and waterslide, brand new equipment in the weightroom and the friendliest and most helpful staff you can imagine. Prices are more than reasonable. Be sure to make this hotel your choice whenever you stay in this town - it's the best in town, hands down!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review, August 5, 2014
Thank you for your kind review. I am pleased when a guest can take the time to let everyone know how our staff are the 'most helpful and friendliest'. Our full, hot breakfast has been well received by guests such as yourself and we continue to strive to exceed expectations.

Our 24 hour fitness centre was built with guest needs in mind and our selection of Flaman's commercial line goes a long way to offer our guests a great variety. Don't forget about our badu spa lane swimmer in the pool to help build on your cardio workout.

Thank you again for the kind review and we look forward to seeing you as one of our guests soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatoon, Canada
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 24, 2014

This new hotel is a treat to stay in! The staff were all friendly and truly excited about their new property. We were upgraded to an executive suite which was roomy and very attractive. The cookies and bottles of water on the bedside tables were a nice welcoming touch. When in Lethbridge, we will definitely stay here again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank 535patricias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review, August 4, 2014
I am pleased to hear that your stay was a treat. Our staff is as enthusiastic as the ownership group about Lethbridge's newest hotel and their excitement is infectious, I am pleased to hear you enjoyed the cookies and water by your bed table every night. We believe it is these welcoming touches that will continue to set us apart. I look forward to having you stay again as our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sparwood, Canada
1 review
Reviewed June 21, 2014

We found the hotel and staff excellent as always at the Best Western Hotels. The hotels have always been very clean and comfortable and inviting when we entered the hotels. The restaurants have had very good chiefs and plate display has been very pleasant. Morning breakfast has been very well displayed and tasty.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Wayne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review, August 4, 2014
Thank you for the kind review. It is a pleasure to see travelers who seek out Best Westerns during their travels and take the time to mention our great staff. I am also pleased that our morning breakfast was 'tasty'. I look forward to welcoming you back in the near future and thank you again for the kind review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehorse
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 13, 2014

Excellent stay at this beautiful facility. Nice coffee mugs instead of disposables - Nice touch! Excellent complimentary breakfast with hot items - sausage; egg; bacon; pancakes; toast - as well as the usual suspects - cold cereals; yogurt; fruit; pastries. Lovely eating area as well. Best of luck with your new enterprise.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce P, General Manager at Best Western Plus Service Inn & Suites, responded to this review, August 4, 2014
Thank you for your kind review. We continue to strive to ensure our breakfast is the best in the City and based on your response, we appear to meeting our goal. I look forward to seeing you again at the Best Western Plus Service Inn & Suites and thank you again for the kind review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Service Inn & Suites

Property: Best Western Plus Service Inn & Suites
Address: 209 41 St S, Lethbridge, Alberta T1J 1Z3, Canada
Phone Number:
Location: Canada > Alberta > Lethbridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Lethbridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Service Inn & Suites 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Lethbridge's newest 113 room hotel offers its guests outstanding accommodations in spacious rooms with modern amenities including a full, hot complimentary breakfast, two story waterslide, pool with swim jet and hot tub, 24 hour fitness facilities, along with exclusive meeting rooms that can accommodate up to 60 guests. The BEST WESTERN PLUS Service Inn & Suites Lethbridge convenient location is central to all major highways; Highway 3 East and West, Highway 4 leading to the I-15 corridor to US, two blocks to Lethbridge & District Exhibition, Casino Lethbridge, Tim Hortons, and other area attractions will make it a prime pick for travelers in town for a wide range of annual events while catering to the needs of the corporate guest. A stellar combination of service, efficiency and location will make the BEST WESTERN PLUS Service Inn & Suites Lethbridge a hot spot for travelers. Guest room amenities include complimentary high-speed wireless Internet, fridge, microwave and a coffee maker in every room, Business Suites are available, barrier free rooms and cable television and in-room movie rentals. Some of the many amenities you will find at this 100% smoke-free hotel are a 24 hour front desk, it is pet friendly, there is truck and RV parking including cold weather hook-ups, a 24 hour business center, ice/vending machines, a sundry shop located off the lobby and a cash machine (ATM). Make your reservation at the BEST WESTERN PLUS Service Inn & Suites Lethbridge today! ... more   less 
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Also Known As:
Best Western Plus Service Inn & Suites Lethbridge, Alberta

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