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“NIce, average hotel”
3 of 5 bubbles Review of Chateau Jasper

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Chateau Jasper
Ranked #10 of 17 Hotels in Jasper
Abu Dhabi, United Arab Emirates
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“NIce, average hotel”
3 of 5 bubbles Reviewed June 6, 2010

The hotel was not much off a walk to town even in winter. It had an old feel about it and you get very small electric shocks when you touch the elevator button. I was told this was normal and due to the carper (strange). The pool was nice and the staff were always very helpful. The restaurant staff were awesome, especially the Australians working there. The biggest problem I had was the poor internet service. It was out for most of the times I was there and when they fixed it (wireless) it just went down again. There is a computer in the lobby that you could use. Overall a good hotel but basic.

  • Stayed December 2009, traveled solo
    • Value
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    • Cleanliness
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Helpful?
1 Thank sentarla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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Lake Louise
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed May 30, 2010

very close to town center, very friendly staff, excellent prices in dinning room, free wireless was not a good signal and a little frustrating to get on and stay on but over all was a nice place to stay. Plenty of undercover parking

  • Stayed May 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Donn28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bonny Scotland
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed May 30, 2010

The hotel was ok until we went for a meal, the resturant staff were confused and disorganised and several people walked out after having been served one course then being ignored, at breakfast in the morning the staff were wearing dirty aprons,ugh.Full marks to Frank on reception who worked very hard to organise transport to the train for about 40 people.

  • Stayed May 2010, traveled as a couple
    • Value
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Helpful?
1 Thank Pettuddel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banff
Level Contributor
111 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
5 of 5 bubbles Reviewed May 3, 2010

We stayed here for two nights in April and found the accomodations to be better than expected. They keep the property very, very clean. Our room had a flat screen TV which was a nice touch but surely wasn't invented when the room was last renovated. We had two very impressive examples of excellent service while we were there. 1) A housekeeper was in the hallway as we were walking to the parking area and they sprinted about ten meters to open the door for us. Wow! 2) My girlfriend went to the front desk to get more tea and the girl borrowed about five varieties from one of the employees in the back office. Wow! Examples of this type of 'outside of the average' service made are stay even better. Great work.

Stayed April 2010, traveled as a couple
Helpful?
1 Thank sekaitraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ryde Isle of Wight
Level Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed March 22, 2010

Located about 15 minutes on foot from Jasper town centre. This is a nice quiete friendly hotel in a quiete road away from the main street and railway.

The staff are great, very attentive and friendly. The room we had was large with two either king or queen size beds, very clean with a tv and coffee machine. The bathroom was of a good size with two sinks, handy for washing and using the other one for drying clothes etc. It had a big cupboard (heated I think to dry your clothes if required, very useful) with a door operated light, safe and iron with ironing board within.

We didn't eat breakfast in the hotel, but $14 for a full buffet or $9 for a continental seemed reasonable. We ate in the restaurant in the eveining and or bar/lounge area twice. The food was reasonably priced of a good size and quality. Nice selection. The eating area was modern and comfortable, the bar had a large tv on silent so you could watch ice hockey etc which was great. Drinks about $6-8 each which is about average for Canada.

No wi fi but a computer in reception which you could use free for the internet for 10 minutes per guest.

I liked this hotel it was nice and comfortable, and so long as you can walk into town ok (its flat) we had about a foot of snow when we were there and it was easy, you should be fine.

  • Stayed March 2010, traveled as a couple
    • Value
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Helpful?
1 Thank caulkheadmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 18, 2010

This was our first trip to Canada and the reputation the people have for giving a warm welcome is well deserved. From the moment we set foot through the door of the Chateau, nothing was too much trouble.The staff went out of their way to help us in any way they could. The room was large and comfortable and the position of the hotel on the edge of this small town was ideal. We were able to walk up into the woods almost from the back door.The restaurant was very pleasant and the breakfasts, particularly were excellent. If you do want to eat in the town it is about a ten minute, fairly level, walk.The ski bus stops immediately outside and the hot tub is very welcome on returning from the mountain. The swimming pool is rather small but the pool area generally is clean and pleasant with a plentiful supply of towels.Any tours that you book in Jasper will come to the hotel lobby to collect you.
It was a wonderful base for our holiday and I would thoroughly recommend it.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank EleanorJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed March 6, 2010

Room was jr. executive suite, located on backside of elevator, heard it all evening. The room itself was very large, would bring my whole family here due to its size. The room itself needs to be updated, and is very dark, needs lighting.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burgman50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Jasper

Property: Chateau Jasper
Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 17 Hotels in Jasper
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel

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