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“Average, clean kids loved pool” 3 of 5 bubbles
Review of Chateau Jasper

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Chateau Jasper
Ranked #9 of 16 Hotels in Jasper
Calgary, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Average, clean kids loved pool”
3 of 5 bubbles Reviewed August 30, 2011

Our family stayed at this hotel for one night in August 2011.
Kids loved the fact that it had an indoor pool.
I found that the double beds in the room were a little on the small side - we normally sleep in a queen. Attached lounge and restaurant were visually appealing, had drinks late afternoon. Breakfast buffet was below average.

  • Stayed August 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank cDawg1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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784 reviews from our community

Traveler rating
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    225
    59
    26
See reviews for
153
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13
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
London
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed August 18, 2011

We are a family of 5 and stayed here for 2 nights. Overall we were disappointed and hopefully this isnt the best that Jasper has to offer! Having said that, the rooms were large and the beds comfortable but the decor certainly looked dated and the bathrooms functional. We did use the (indoor) pool which was good and large, with lots of sitting area around it.
The staff were OK - we requested a room move which took them over an hour to do, initially telling us it would be 20 mins. However, they did apologise and sent us a small bottle of wine which was a nice touch. We did see a King Bedded deluxe room which looked very nice but we didnt want to pay the upgrade price. But even if the bedroom is OK the rest of the hotel is not, overall impression is dark and dingy. A major refurb is needed!
I definately wouldnt stay here again without evaluating all other options! But it is a perfectly standard motel and did the job. It is a ten minute walk into town so the location is fine - in summer that is!

  • Stayed August 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank LondonMaryT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northampton, United Kingdom
Level Contributor
92 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed August 18, 2011

Our two hights were faultless. We were in a large room with two King size beds and a small sitting annexe. We ate in their resuraunt as we didn't see anywehere in Jasper that looked better and the service and food quality was good. The walk into town takes about 10 minutes but when we needed to get us + luggage to the station the reception arranged for their own vehcile to take us (no charge). Nice sunny pool and spa area too.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nickm45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
118 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed August 12, 2011

We stayed at this hotel for 2 Nights with Family and the staff would not help us with the complaints and when addressed we payed for King Beds, The response was too bad, The Beds were very Hard to sleep on and the Hotel was very Outdated like a 3 star resort, When addressed the issues managment didnt care at all. Would never come back to this hotel again, For the same price i have paid , we could of stayed with Fairmont Hotel for a better services.

  • Stayed July 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank cboswell35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jasper hotels

Ottawa, Canada
Level Contributor
178 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
5 of 5 bubbles Reviewed August 7, 2011

Very quiet stay in scenic surroundings. Hotel staff very friendly. Room was very clean and quiet. Many outdoors attractions nearby.

  • Stayed July 2011, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LuvdaRockies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountain View, California
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed August 4, 2011

We were mislead by an online third party company called "the lodging company". They made us feel as if there are no rooms available here in Jasper. When we arrived Jasper, we saw so many "vacancy" board on many better hotels which on online showed as "no rooms". Later we realised this was a trap by the lodging company to sell the hotel rooms they are allotted. This place has so many Bed & Breakfast. Also please look into "private houses" if you are more than one family.

We asked for a room which can accomodate 2 families. The lodging company told us its going to be a big room. But when we came here, we realized it is a standard room [like any Holiday Inn double bed room] with one small "den" like room attached with a couch and a TV in it. This was not appropriiate for 2 families at all. When we came here, we realized we are paying high price for nothing. The bed was not at all comfortable. For 2 days we paid $615 and this hotel may be worth spending $100/day. The most chain hotels like Holiday Inn and Best Western are 5 times better than this one.

Bottom line - This hotel is not worth more than $100. If you are spending more than that, look for better options. There are many better ones. There are so many B&Bs around, don't even bother to book online.

  • Stayed August 2011, traveled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank saiju
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed August 2, 2011

I guess we where a bit late with booking our hotel in Jasper, but is was kind of a spontanious move.. We drove on sunday all the way to Jasper from Calgary arriving at 15.00.. but check in was at 16.00.. and it was raining :(
So after spending some more time spending in our car driving around Jasper we could finally check in. The room was clean, but very very old fashioned , the beds where a bit small too. The next day we had a breakfast (additional charge) buffet wich was nice, and this part looked like it was updated not too long ago, it looked more 2000-something instead of the 70-ties.. If you're staying in Jasper go and do the hike @ angel glacier on a sunny day, it's beautiful!

  • Stayed July 2011, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DTravelgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Jasper

Property: Chateau Jasper
Address: 96 Geikie St, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 16 Hotels in Jasper
Price Range (Based on Average Rates): $
Hotel Class:3 star — Chateau Jasper 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Chateau Jasper Hotel Jasper
Chateau Hotel Jasper
Jasper Chateau Hotel

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