I stayed in one of the suites with the whirlpools inside. The problem was that the air conditioner only worked properly for 1 of the 4 nights I was there. (The whirpool tub would make the room extremely hot, so AC was definately needed). When discussing this with the staff, they told me that they are in the process of upgrading thier units, and that my suite hadn't been done yet, so i was stuck with an old broken one. No help, assistance, or consolation offered from the front desk either - I guess i didn't complain enough.
The shower head had no pressure as well.
Overall, the hotel was clean, but the problems with the AC and the staff's inability to correct/address the problem make this a horrible stay - would definately not be returning.
- Official Description (provided by the hotel):
- Set amidst spectacular mountain ranges in the charming town of Jasper, Alberta, the Mount Robson Inn is five blocks walk to downtown; providing a quiet setting. The Mount Robson Inn’s 80 rooms are recently updated and well-appointed with pillow top mattresses, fridges, microwaves and high speed Internet. Choose from a variety of accommodations ranging from studio rooms to king suites with couples Jacuzzi to spacious suites for family vacations. Guests of our Jasper hotel enjoy complimentary continental breakfast, onsite outdoor hot tubs, laundry area, ski and bike storage, and the convenience of being on the Marmot Basin ski shuttle route. ... more less
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- Also Known As:
- Mount Robson Hotel Jasper
- Mount Robson Jasper