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“never again”
Review of Mount Robson Inn

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Mount Robson Inn
Ranked #6 of 17 Hotels in Jasper
Edmonton, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“never again”
Reviewed November 6, 2012

My wife and I stayed here four years ago on an upper floor.It was quiet ,but starting to show signs of wear.There was a great restaurant next door.We stayed again in October on a ground floor unit.The plumbing from above was very noisy.It does not appear any maintanance has been done.The room was clean.The restaurant is now only for continental breakfast and not a good one.We will drive by next time.

Room Tip: Do not choose a room.
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  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank howard h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,510 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level 1 Contributor
3 reviews
Reviewed October 13, 2012

The accommodation is basic, very clean fairly well equipped but a little on the small side for suitcases etc, parking is good.
The complex is constructed in such a way that noise from adjoining apartments is inevitable.
The breakfast restaurant is in a seperate building where a continental breakast is served, it is essentially cold food and is a little like a self service cafe.
There isnt too much to complain about but the place lacked personal 'atmosphere' and we were neither glad or sorry when we left.
Unlike many other places we found to stay in our tour of the Rockies, Mount Robson was just somewhere inexpensive to sleep.

Room Tip: You get what you pay for, nothing more nothing less.
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  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank michaelj123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Andrews, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 8, 2012

Situated just outside the centre of Jasper, it's only a 10-15 minute walk to the shops and restaurants. The facilities are pretty basic and it's expensive for what you get, but that's probably true for most of Jasper. Our room was clean and functional and after five or six nights in Banff and Lake Louise staying in noisy hotels, it was a relief to get three good nights sleep. The breakfast, however, was disappointing and consisted of very basic fare.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mick F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver Island, Canada
Level 6 Contributor
114 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 1, 2012

My wife and I stayed here for 3 nights in September. While the rates may seem high, it's what the market charges in Jasper (and Lake Louise, and probably Banff), and no doubt directly relates to what the feds charge them in turn. Regardless, after the initial shock at the small room size vs the price, we quickly adjusted and became quite comfortable there. It was clean, the bathroom seemed to be recently updated, and while certain aspects are dated (e.g. old TV) it was all OK. A bonus is the staff, all very friendly and helpful with information. It is only perhaps a 10 minute walk to the business area so really quite handy but away from any noise. You really have to ask yourself, are you there to see the park or hang about in your room?

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CashandCarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harrogate, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 1, 2012

This hotel is very expensive for the standard of accomodation you get. Jasper is an expensive place to stay but this hotel should be charging way less than they actually do. Although it looks reasonably nice from the road, this is where the niceties stop. Granted, we only stayed in a standard room but the room sizes are very small. The walls must be made from paper because you can hear absolutely everything (and I mean everything!) through the walls. So if you're unlucky enough to be on the first floor, you have the people at each side, to the back, and above you. The plumbing system means that someone running the tap or flushing the toilet in one of the adjoining rooms (or even worse above) sounds like it's in your room. We complained after the first night and got moved to a room on the second floor, which was actually slightly better because at least you haven't got the noise of anybody above you.
Breakfast was poor - only tinned fruit available, and not much selection of pastries etc.

Room Tip: If you have to stay here, at least try to get a room on the second floor.
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Stayed September 2012, traveled as a couple
Helpful?
1 Thank Katy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobsonJasper, Manager at Mount Robson Inn, responded to this review, October 5, 2012
Thank you for your comments. You stayed in one of our Economy Rooms which are in need of updating which is why we sell them at a reduced rate. We are in the process of changing all of the economy rooms into Boutique style rooms and in that process we will address any plumbing/water issues.
I am sorry that you did not enjoy the breakfast, we state on our website which items are features on our breakfast buffet, and we have recently added fresh apples and oranges.
I hope that the next time you are in Jasper that you will stay with us again and experience the improvements.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Long Island
Level 4 Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 29, 2012

The standard room is very small, but clean, and the staff is courteous. The motel itself is more than a short walk to the heart of Jasper so a car is necessary. The complementary breakfast is very basic for the price during high season.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank CBRich117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 6 Contributor
101 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed September 28, 2012

Walking into room felt like I was about to conduct a drug deal. It has a very highway motel feel, which I wouldn't mind, but we paid a lot for the room. Did not meet expectations. Service at reception was very good, which was the only highlight. Also, free wifi, but signal strength was weak. As well, special mention for the Liquor Delivery speed dial on the room home

Stayed September 2012, traveled as a couple
Helpful?
2 Thank Barney A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mount Robson Inn

Property: Mount Robson Inn
Address: 902 Connaught Dr (Main Street, Jasper, Jasper National Park, Alberta T0E 1E0, Canada
Phone Number:
Location: Canada > Alberta > Canadian Rockies > Jasper National Park > Jasper
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
#1 Business Hotel in Jasper
#3 Family Hotel in Jasper
#5 Romantic Hotel in Jasper
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Mount Robson Inn 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Set amidst spectacular mountain ranges in the charming town of Jasper, Alberta, the Mount Robson Inn is five blocks walk to downtown; providing a quiet setting. The Mount Robson Inn’s 80 rooms are recently updated and well-appointed with pillow top mattresses, fridges, microwaves and high speed Internet. Choose from a variety of accommodations ranging from studio rooms to king suites with couples Jacuzzi to spacious suites for family vacations. Guests of our Jasper hotel enjoy complimentary continental breakfast, onsite outdoor hot tubs, laundry area, ski and bike storage, and the convenience of being on the Marmot Basin ski shuttle route. ... more   less 
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Also Known As:
Mount Robson Hotel Jasper
Mount Robson Jasper

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