We have been coming to JPL for years (in fact about 30 years now). About 9 years ago I commented to my husband that the rooms appeared to be in major need of renovations. Well, years have passed and the hotel is not aging gracefully. It is now by far the most rundown Fairmont property I know (and that is indeed a sad statement on this wonderful chain of hotels).
Dirty, unkept and dusty rooms, with little or no extras. The rooms certainly do not reflect the price. In fact you would probably do better in some motel in Jasper. A sad comment on this wonderful property, but I'm afraid unless the management starts paying attention and responding to these customer complaints, they will lose a lot of faithful patrons. I think our patience has just about run out!
This is definitely not the Fairmont standard!More
- Free Wifi
- Free Parking