Unfortunately we arrive late at night and were very tired. We checked into our room (type of log cabin) it was along way from reception, but they had free shuttles back and forth. Our room was OK, the blinds were broken and the street light shone in our room all night. The room was also in a good need of a dust. We didn't complain as we were only spending 2 nights here and were going to be out and about most of the time. We also organised a wake up call and didn't get it! There seemed to be a lot of staff training going on. Breakfast was nearly a disaster so many server's and empty tables, but a line up for 15 minutes to get one. I don't mind people learning, but when you pay big dollars to stay somewhere I expect better service.
The Hotel is quite a long way from town, you have can get the shuttle bus from the hotel, but it doesn't come regular enough, so a taxi could be a better option.
On the other hand the grounds and lake of the hotel are spectacular! Sitting out having a wine on the balcony over looking the lake at the restaurant was so beautiful. Elks were also roaming around on the grounds. If the room and service were better this place could be so much better.
- Official Description (provided by the hotel):
- Surrounded by snow-capped peaks and sparkling lakes, The Fairmont Jasper Park Lodge welcomes you to the Grand Rocky Mountain Lodge Experience. The charming cabins and rustic elegance make it the embodiment of peace, tranquility and natural beauty. Enjoy great golf, a luxury Spa, spectacular outdoor adventure opportunities, uncrowded ski slopes and fine cuisine at The Fairmont Jasper Park Lodge. ... more less
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- Also Known As:
- Fairmont Jasper Park Hotel Jasper
- Jasper Park Lodge
- Fairmont Jasper Park Lodge Jasper
- Jasper Fairmont