Ambience is wonderful at JPL. A very rustic facility that truly allows you to relax and enjoy time with family in the fabulous Rocky Mountains. Very unlike any of the other Fairmonts for sure.
When we got to our room, we noticed that the TV was missing. When we called 'royal service', we did not get immediate follow-up. however when i called back a second time to see what was going on, they immediately sent maintenance to check in on us. Upon discovering that the room was indeed missing a TV (for reasons unknown), the immediately replaced it with a brand new large flatscreen TV. Then the head of housekeeping called us and apologized for the inconvenience and immediately offered us a bottle of wine (without any prompting from us). We were quite impressed with the friendliness and courteousness of the staff everywhere at the resort. We went skiing at Marmot and skating at the resort. The outdoor heated pool in December is a great way to unwind after a full day.More
- Free Wifi
- Free Parking