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“Customer service sucks”

Ramona Pizza & Family Restaurant
Certificate of Excellence
Cuisines: Pizza
Dining options: Delivery
Restaurant details
Dining options: Delivery
Level Contributor
37 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Customer service sucks”
Reviewed April 5, 2013 via mobile

The pizza was good, wings not so. We decided to eat in it took them 15minutes just to give us a menu and the waitress was rude and we felt like it was a hassle for us just being there by the way the waitress. I to Order a simple beer was painful as she didn't know what they had left and didn't want to check . I am not going back anytime soon as for the customer service was lacking skills of politeness

  • Visited April 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Sunset-sailing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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129 reviews from our community

Visitor rating
    71
    35
    13
    3
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Grande Prairie, Canada
Level Contributor
35 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
“Rude owners”
Reviewed March 14, 2013

The pizza was adequate, but there is no red wine list in an Italian owned restaurant? One loves to sip while they wait for their take out or stay in. The owners are surly and unhelpful, and the service poor. Give it a miss. Pizza itself is overcooked dough with less than interesting toppings. Give it a miss. Unattractive environment and atmosphere as well.

Visited January 2013
Helpful?
1 Thank Tara Lei R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Pizza!”
Reviewed January 20, 2013

The pizza was amazing! We've been looking for somewhere that makes terrific pizza since moving here. We've tried about 10 diffferent pizza places and kept getting the "College Student" type of pizza with a whole lot of crust and almost no toppings or cheese. Ramona's has lots of toppings, lots of cheese (without paying for extra) and excellent sauce.

Visited January 2013
Helpful?
1 Thank Rush15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Prairie, Canada
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“BEST PIZZA IN TOWN”
Reviewed January 15, 2013

The tatiest pizza ever . The meat lovers is amazing , with loads of meat one piece and ur full butt ate two cause it was sooo good

Visited December 2012
Helpful?
Thank eugene c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Prairie, AB, CA
Level Contributor
28 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Great Pizza”
Reviewed January 9, 2013

This place has been in business forever! They have great pizza. There are other items on the menu, although Ive never tried them. Dont be fooled by the exterior of the building, the pizza is great. If you pick up your order instead of delivery, you get a deal.

Visited January 2013
Helpful?
Thank ErinMcSmyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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