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“easy rest”

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Holiday Inn Express Grande Prairie
Ranked #7 of 24 Hotels in Grande Prairie
Certificate of Excellence
BC
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“easy rest”
Reviewed October 28, 2011

This is a great place to stay, the staff works hard at making your stay pleasent, although this hotel see's lots of visitors, they do a good job, they will have to upgrade the pillows and the towels in the room soon, the pillows are starting to get lumpy and the titles such as firm and soft mean nothing anymore, also some of the towels are starting to fray and are looking thin.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johngbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

Traveler rating
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    28
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Vancouver, Canada
Level 4 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 14, 2011

I recently stayed here for 3 nights for work. The price was high. The hotel room was clean, and there was even complimentary water. The room even has a microwave. I find the hotel super clean and so was the hotel gym. There was no wireless internet, only wired in. Unfortunately, the shuttle doesn't take you to this hotel.

One downside about this hotel is that there's not a lot around. There's only 1 restaurant, Mr. Mike's across the street. It was an inconvenient location if you didn't have a car. There was no room service in hotel so food choices were limited. The continental breakfast they provide at the hotel was okay. The eggs, bacon, sausage, bread did not look appealing but there were fruit, yogurt, and cereal to choose from.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Reen_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level 6 Contributor
60 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed April 16, 2011

I stayed here for 2 weeks and personally had no real problems, other than a dirty rag left on the counter one night and my key didn't work once. The hotel itself is not really near anything other than Mr. Mikes, so be prepared to drive for food.

The low rating is really for my colleagues who had 20 rooms booked that were canceled without notice. Plus there were others who had constant problems with their room keys. Really poor customer service on the canceled rooms and this results in a poor rating, maybe the management will learn their lesson for the next time...

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wrldtvler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicoles98, General Manager at Holiday Inn Express Grande Prairie, responded to this review, May 2, 2011
Dear Guest:

We apologize for the inconvenience of your key not working on your return to the hotel during your stay and for the item left in your room by accident from the cleaning staff. We always strive to be the best and wow all of our guests. Our hotel is located central city and is surrounded by lots of great local restaurants and fast food eateries. Our Front Desk staff is always willing to give our local menus and lists of recommended places to eat if you are not familiar with the area that are within walking distance.

For any large group of rooms or blocks made at the hotel, their are always cut off dates for the rooms being held attached. This is in place to ensure we are not holding non guaranteed rooms. All rooms are released at a minimum of seven days prior to arrival. I apologize on behalf of the hotel if this was not commuincated to your company in the proper manner.

We always do our best to accomodate and satisfy all of our guests and ensure that everyones stay is as memorable as possible.

Again we apologize for any inconveinences you may have had and hope that this does not affect your choice to stay with us while in Grande Prairie.

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BC
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 31, 2011

I had a great stay at the Holiday Inn Express in Grande Prairie, the staff goes out of it's way to make sure all is well. the rooms are always clean and smell fresh, the bedding is comfortable, some of the pillows could use updating, but not a big deal.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank johngbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yyc
Level 5 Contributor
47 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed January 6, 2011

I stay here on a regular basis and have always been treated very well. I am usually upgraded with my Platinum Status and have been assisted by the front desk staff with faxing documents without hesitation. The location is good, but then again most hotels in GP are around the area. The hotel staff also occassionally follow-up with a mailed letter to my home after my stay. It's a nice touch and having stayed at other hotels in GP before that don't follow-up with their clients, I can say that it does get noticed and works for repeat business.

  • Stayed January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank yyclhryyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 12, 2010

This hotel hit the mark in more ways than one. I checked in late with their night auditor and she was somehow still bright and bubbly late at night. She cheered me up and was very accomodating after such a long day of travelling. The room was comfortable and very clean and even the housekeepers were polite and cheerful. Breakfast was everything you could want and parking was plentiful (and free!). I will definitely stay here again. Whatever it is the managment is doing, keep it up!

  • Stayed October 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MelGerry12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern Alberta
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 30, 2010

Holiday Inn Express offers excellent service, clean, modern rooms with a great continental breakfast in the morning. Very comfortable beds, quiet hotel.

  • Stayed September 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DinoNorthernAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Grande Prairie

Property: Holiday Inn Express Grande Prairie
Address: 10226 117 Ave, Grande Prairie, Alberta T8V 7S5, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 24 Hotels in Grande Prairie
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Grande Prairie 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Grande Prairie Holiday Inn Express Hotel & Suites near YQU Airport. While lodging at our Grande Prairie hotel, you can take advantage of our ideal location near the Great Northern Casino and Muskoseepi Park. Our premium Grande Prairie hotel offers you upscale services, including a free airport taxi voucher with service to and from Grande Prairie Airport (YQU).(Must book in advance with fronmt desk) Enjoy the comfort and convenience of our choice hotel in Grande Prairie situated near many area attractions, including the Barr Community Centre, the Grand Prairie Art Gallery and the Leisure Centre, located across the street from our Grande Prairie accommodations. If shopping is your preference, the Prairie Shopping Mall has 90 specialty stores. Downtown also has many unique shops to choose from in a convenient location near our hotel in Grande Prairie. If you're in Grande Prairie on business, you will appreciate our hotel's location near companies such as Schlumberger, Halliburton, Trinidad Well Services, Formula Powell and MI Swaco, all located less than 12 kilometers from our Grande Prairie hotel. You can also enjoy our business services, like a 24-hour Business Centre, flexible meeting space, free Wi-Fi and a 24-hour coffee service. During your stay at our Grande Prairie accommodations, take a dip in the heated, indoor pool with a water slide and Jacuzzi, and enjoy a free hot breakfast every morning. Check out our Grande Prairie hotel deals and book your reservation today. ... more   less 
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Also Known As:
Holiday Inn Express Grande Prairie Hotel Grande Prairie
Holiday Inn Express Grande Prairie Alberta

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