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Holiday Inn & Suites Grande Prairie - Conference Centre
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Reviews (144)
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Reviewed July 28, 2013

We stay here every few months when coming or going from the GP airport, Our stay this last time was good. We stayed on a week night so the hotel was nice and quiet through the night. Went to the airport a little before 5am to drop off a family member, came back and tried to fall asleep around 6am. I had trouble falling back to sleep as the noise from the city was quite loud. It may just be the amount of construction in the area but I don't remember it being so loud! Overall was a good stay and the pillows are amazing as usual.

Room Tip: Our room was on the front of the building, so If sleeping in try a room on the back of the building. It might help.
  • Stayed: July 2013, traveled with family
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1  Thank supraracer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this reviewResponded July 30, 2013

Dear Guest,
Thank you for taking the time to share your feedbacks with us. We are glad to see that you enjoyed our hotel (and our pillows!).

Traffic can indeed get pretty heavy at rush hours. As you suggested, rooms in the back of the hotel are less affected.

We hope to see you again soon!

Regards,
Genevieve Dumais
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

The hotel was excellent. The service staff were very friendly, the rooms were immaculate, the hotel was clean and well maintained. The morning coffee and snacks were tremendous. The breakfast buffet was top of the line and the food and restaurant service were excellent. The meeting rooms were clean, modern and very comfortable. I stayed here for four days on a Convention/ holiday trip and would definitely return here. Even though this is in "oil patch" country, the carpets and the traffic areas were clean and well maintained. The room service staff were extremely friendly as well.

Room Tip: I was there with friends in several of the rooms and found them all good.
  • Stayed: July 2013, traveled on business
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Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this reviewResponded July 23, 2013

Dear Guest,
Thank you very much for your kind words! I will make sure to share with our team. We are glad you enjoyed our property and we hope to see you again

Regards,
Genevieve Dumais
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2013 via mobile

The location worked for us, it's not near the downtown you will need to taxi it if you don't have a vehicle. The pool and hot tub were not working, the wifi was not working - I had to use my own hotspot to work. I wouldn't stay here again.

  • Stayed: June 2013
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Thank thefoodsnob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this reviewResponded July 8, 2013

Dear Guest,
Thank you for taking the time to review your stay at our property. I am sorry to hear that your stay was not satisfactory.

Our pool and hot tub was indeed out of service for a few days as we were renovating. I am glad to report that the work has been completed and both have been re-open last week. We apologies for the inconvenient as we continue to improve.

Our Wifi network has recently been upgraded to improve our offering and has been working great. We have not have any issues so I am sorry to hear it did not work for you. I encourage you to contact our front desk agents who can help you with any technical issues and find a solution so that you do not have to use your own hotspot.

We sincerely hope you will give us another chance as these issues are not a reflection of our product.

Regards,

Genevieve Dumais
General Manager

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Reviewed May 31, 2013

Stayed at this hotel many times, it was clean and comfortable as it always has been. Staff was friendly and airport shuttle was fast and saved us a cab fare. We booked our room already for the night we return to GP

Stayed: May 2013, traveled with friends
Thank Blackink0898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this reviewResponded June 3, 2013

Dear Guest,
Thank you for your kind words! I will make sure to share with our team. Looking forward to seeing you again on your next trip!

Regards,
Genevieve Dumais
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2013

The rooms and the service are very good. The location makes it easy to take a break from the hotel when on business overnight with a theater and shopping close by.

The evenings can get very loud with the traffic however.

  • Stayed: April 2013, traveled on business
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Thank Raj B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GenHIGP, General Manager at Holiday Inn & Suites Grande Prairie - Conference Centre, responded to this reviewResponded April 25, 2013

Dear Guest,
Thank you for your comments. We are pleased to hear that you enjoyed our hotel.
We hope to see you again soon!

Regards,
Genevieve Dumais
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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