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Quality Inn & Suites
Ranked #9 of 24 Hotels in Grande Prairie
Kingston, Canada
2 reviews
“love this place”
5 of 5 bubbles Reviewed October 7, 2013

Pomeroy Inn and Suites is the perfect Home Away From Home place to stay.
Greeted by friendly staff thou out the hotel.
My room was very spacious,Large living room area and a fully stalked kitchen ( wonderful because I get tired of eating out, and Love cooking my own meals), I had a sit down counter and a dinning room table for 4
Very comfortable beds with fluffy white duvets you feel like a queen.
Large breakfast room with lots of choices for a healthy breakfast.
Great place Love it.

Room Tip: The King Pomeroy suites are the larges rooms with your own jetted tub.
See more room tips
  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jo m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomeroyInnGP, Manager at Quality Inn & Suites, responded to this review, October 10, 2013
Thank you so much for your comments regarding our hotel. I am glad you enjoyed your stay and I hope you will visit us again soon.

Thank you Kathy Mcleod

General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

109 reviews from our community

Traveler rating
    50
    32
    15
    7
    5
See reviews for
32
16
9
36
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Any
English first
Morinville, AB
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed September 13, 2013

I always stay at the Pomeroy and they just keep getting better and better. Double queen room with full mini kitchen equipped with everything you need. Quiet, super comfortable beds, excellent AC and to top it all off full Telus Optik HD TV. The only minor complaint is the complimentary breakfast is a little lacking but hey it's free!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review, September 17, 2013
Thank you so much for your wonderful comments. We are really proud of our Hotel and staff, I am glad you enjoyed your stay. Hopefully we will see you again.

Thank you again
Kathy Mcleod
General Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Airdrie, Canada
Level Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed September 9, 2013

I had to be in Grande Prairie for a few days last month on business. I was tired having driven 10 hours, I'd blown a tire on the highway, and I was just wanting to stay somewhere comfortable so I could sit and sulk about my luck. I did not reserve a room.

I walked in and was greeted formally, courteously and professionally. I'd asked about availability and was offered a room on the Ladies Only floor. I nodded absently and then I realized what he had said. He went on to tell me it was a Ladies only access floor with a private lounge and our own gym, snacks are brought up twice a day, the fridge is stocked with juices, pop and water. My eyes were wide at this. I have stayed in a few hotels in Grande Prairie and it's an oil town. 9/10 times you are staying in a hotel and getting ogled by the riggers like they haven't seen a woman in high heels before. Anyway, it was a pleasant and welcome option so I took it.

I was provided with a room key elevator access only and went up to my room. The hotel lobby is very contemporary, clean and modern and I was already impressed. When I got to my floor, I was even more impressed with the feminine touches, and yet, it wasn't too girly. My room was very clean, spacious and nicely decorated as well. Again, feminine but not girly. There was a decent blow dryer in my bathroom (not those wall ones that frizz your hair and take 30 mins to dry), 2 fresh bathrobes, 2 pairs of slippers, a Keurig, and supplies like coffee selections, tea selections, etc. The bed was comfortable, plush but not too soft. I went to the lounge to see what the big deal having a Ladies Only appointed lounge. It was beautiful; a chandelier hung elegantly and comfy, plush furniture invited you to relax . It was bright, warm and welcoming, an area to set up a laptop if you wished to, a Keurig with a full selection of coffees and teas, a basket of biscotti, Special-K bars and energy bars. Later that evening (and every evening), a cheese and fruit tray selection was laid out. There was also a loaded fridge with a wide selection of juices and water and pop. Off to the back of the lounge was the entrance to the gym. It had an eliptical, a treadmill, a bike, weights... decent for a hotel gym.
I did not make it to the hot tub or pool, so I cannot comment on that.

I ordered room service that night because I was exhausted, and it was very good too. Served hot and timely. I ate breakfast in the am in the lobby restaurant and while the service was a little slow (I may have been the only one in there at the time, too) everything tasted good.

Wireless access was easy and consistent.
Comfort was surpassed.
Service was very good. (I needed to scan something and they did it without any hesitation)
Clean.
The only thing, and this would not prevent me from staying again, was that the shower was not hot. It wasn't cold... but it was not hot. It was slightly warm. I did find I rushed to get in and out of the shower. It was borderline an uncomfortably cool-warm temp. Rather than wash away the day and soak up the steam, I found myself cranking the tap all the way over to hot, and not getting any warmer of a shower. Like I said though; given the comfort of the stay overall, I can rush a shower for a morning or two without complaint.

Would I stay here again? Absolutely, whether I'm on business or pleasure. In fact, I would probably reserve, to make sure I get the Ladies Only again unless I had my other half with me. It's an incredible marketing piece that women who travel regularly for business would and should (if they haven't) pay for. Would I recommend it to friends? Yes. And colleagues too. It's a little pricey, but it's not outrageous. I have spent 179$ on a room in GP and it was fairly basic. This was only a few $ more and worth every dollar. I probably wouldn't recommend it to families... because I like that it was relatively kid-free although it was a work-week thing. It's an upscale hotel. I appreciate the clientele they catered to. I will definitely be back to The Pomeroy if I need to travel to GP again.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ms_Independent08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review, September 11, 2013
Thank you so much for your kind words about our hotel. We look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, BC
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

We stayed at this hotel for three nights in late August. The hotel appears to be relatively new and is well maintained. But the real shining stars are the staff. Particularly Chelsea on the front desk, such a pleasant young lady to deal with, she was so helpful throughout our stay. Also the lady who works the breakfasts in the morning, I didn't catch her name but she is so friendly and helpful, she really keeps the breakfast area clean and well stocked.

The room was clean and there was a full size fridge, stove and dishwasher in the suite. Would be the perfect place for an extended stay. The beds were super comfy with proper duvets and covers, not just blankets and beadspreads. There is free wifi in every room with individual modems and access codes so there were no connection problems. Plenty of towels in the bathroom and they weren't thin and scratchy like so many hotel towels are.

The complimentary breakfast was great, lots to choose from, oatmeal, cold cereals, pastries, toast, bagels, eggs, bacon or sausage, waffles, yogurt and plenty of fresh coffee and juice. The dining area is nice as well with a couple comfy chairs, a big tv and plenty of tables.

I would recommend this hotel to anyone, there's a great pool area with a slide and hot tub, when we were there the adults I think were having more fun than the kids on the slide lol.

Kudos to Pomeroy, this is a great hotel, one of the better ones in Grande Prairie I think. I'll definitely be staying here next time I come to town.

Room Tip: We were on the third floor overlooking the parking lot, there were no noise issues at all.
See more room tips
  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mitchipoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review, September 6, 2013
Thank you for your amazing review. I am so glad you had a great stay and enjoyed our hotel to the fullest. I have great staff and I will be sure to let Chelsea and Bernie know you thought they were great at there job.

Thank you again so much

Kathy Mcleod
General Manger
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston, United Kingdom
Level Contributor
38 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed September 2, 2013

An excellent hotel on all counts. The rooms were large and clean, we had 2 queens, a full kitchen including iron and ironing board. The so called 'free continental breakfast' was an amazing experience with a continental option that included bacon and delightfully smooth, home made scrambled egg. If this is continental then bring it on!
The staff were excellent and helpful and the hotel is is very close to restaurants should you want to dine out. In fact across the street is a Mike's Steak House. If I was being picky I would criticise the lift. It was annoyingly slow to respond at peak times.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RangerNeil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review, September 3, 2013
Thank you so much for your kind comments. We are very proud of our Hotel and so glad you enjoyed your stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed August 20, 2013

In town for just a few days and we stayed here. The rooms were clean, service was good, and included wifi and breakfast (simple but fine for us). Located close to shopping and groceries. Included a kitchenette. I would stay again ...

  • Stayed August 2013, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Tonya26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aberdeen, United Kingdom
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed August 14, 2013 via mobile

What's to say? The stay was very average. The rooms were nice, comfortable, but looked like normal hotel rooms, they were clean, probably a bit over priced... But good. The breakfast was good, average for what you would expect at this kind of restaurant choosing to charge what they do. There were make your own waffles, so that was impressive.
I might stay here again, but it wouldn't be my first choice, and I could take it or leave it.

Stayed July 2013, traveled with family
Helpful?
Thank miraclepie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PomeroyInnGP, General Manager at Quality Inn & Suites, responded to this review, October 17, 2013
Thank you for staying with us. I hope you will try us again, if at that time you have any concerns please always call the front desk and we will do our best to accommodate your needs.


Kathy Mcleod
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 11710 102 St, Grande Prairie, Alberta T8V 7S7, Canada (Formerly Holloway Inn & Suites)
Phone Number:
Location: Canada > Alberta > Grande Prairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Grande Prairie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 152
Official Description (provided by the hotel):
Quality Inn and Suites in Grande Prairie, AB is a comfortable hotel that is suitable for both business and leisure travellers due to its convenient location. No matter what the purpose of your visit is and how you prefer to spend your spare time while traveling, during your stay at our Quality Inn you will always find something interesting to do. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotwire, Choice Hotels, Hotels.com, Cheap Tickets, Travelocity, TripOnline SA and HotelQuickly so you can book your Quality Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pomeroy Hotel Grande Prairie
Quality Inn & Suites Grande Prairie, Alberta

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