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“Great location”

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Best Western Grande Prairie Hotel & Suites
Ranked #3 of 25 Hotels in Grande Prairie
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 21, 2012

My husband and I stayed 2 nights July 18 & 19 and enjoyed the friendly check-in and the great location right across the street from Travel Alberta tourist information and Muskokeepi Park. The park had paved walking trails and a large childrens playground. Tony Roma's restaurant was just across the parking lot - very convenient after a long drive. The lobby was very clean and inviting with a sitting area, internet area and coffee at one end. The room was fine except that the bathroom door/floor was warped which made it very difficult to close the bathroom door.

A complimentary breakfast is offered in Padrino's restaurant. At checkin, we were given a 10 percent off coupon for dinner in Padrino's which we used on the second evening. Very good dinner and service. We did have breakfast on the first morning at the hotel. Unfortunately, we didn't enjoy it and had breakfast elsewhere the second morning. The muffins that my husband and I had were VERY stale. The hot water for tea was lukewarm. We didn't have the hot food but did like the fact that there was yogurt and fruit salad offered. The coffee was good too.

  • Stayed: July 2012, traveled as a couple
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Thank Calgary-visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBWGP, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this reviewResponded August 23, 2012

Thank you very much for your positive comments regarding our hotel! As for our issues with flooring you might be happy to know that we are currently in planning & purchasing stages and will have new flooring in all of our guest rooms shortly. This should fix any issues between floor and door.

In regards, to your unhappiness with your breakfast this is not acceptable to myself or our team. We pride ourselves in creating fresh and hot breakfast items from scratch including muffins baked in-house daily. I apologise that this was not the case in your situation and we are conducting an investigation to see why this was the case.

Thank you for all of your comments and we look forward to serving you again.

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358 - 364 of 387 reviews

Reviewed August 9, 2012

upon arival the young lady set the tone for our stay, she not only checked us in but also assisted us with a business location we were looking to visit the next day. this has to be the BEST Best Western we have ever had the pleasure to stay at. Fun, Friendly, and Efficient. Having luck on our side they were having a Customer appreciation night (she also mentioned this on check in) Wow, i can honestly say we have never been treated like this unless we stayed at a 5 star hotel. Thank you again for a wonder ful stay, room, food, staff all Excellent, Good Job BW Grande Prairie. oh ya, not your typical breakfast, no powder eggs, real bacon, lots of selection and not all carbs.

Room Tip: its all good!
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  • Stayed: August 2012, traveled as a couple
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Thank gl18002010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBWGP, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this reviewResponded August 13, 2012

We really appreciate you taking the time to complete a review on your stay with our Property. Your comments on your last stay were very informative and appreciated. Your positive Review has helped the staff here at Best Western to know the extra effort goes along way to making the customers experience a memorable and rewarding experience. We appreciate your dedication and loyalty to our Brand. By telling us what you liked about your stay and how we may improve, you are helping us to deliver a superior experience for you and other guests in the future. Thank you again for taking time to complete a review. We look forward to you staying with us again in the future.

Thank you,
Amr Awad
General Manager

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Reviewed August 7, 2012

The Front desk staff were efficient and friendly, the room was in very good condition, spotlessly clean, and the room ventilator was quiet and effective. Even though the room we were given was directly across from the entrance to the restaurant, it was quiet and had almost no hall noise. The extensive continental breakfast had both cold and cooked options with choice of fresh fruit. The kitchen staff even made an fresh pot of coffee so we would have plenty available for a cup to go. Frankly, it was exactly what we want a hotel to be, a restful place, with friendly staff and a good bed!

  • Stayed: July 2012, traveled with family
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Thank ourigloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBWGP, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this reviewResponded August 13, 2012

Thank you so much for taking time from your busy schedule to leave us a comment on how we are doing as Best Western Grande Prairie. We are very proud of our cleaning staff and they are very pleased with your comments and will continue to strive for excellence. Do to recent upgraded technology they are more equipped to ultra clean our rooms. We thank you for your Loyalty to our Brand. Thank you for your uplifting comments and we look forward to your next stay with us. If I may be of any further assistance, please do not hesitate to call us.

Thank you,
Amr Awad
General Manager

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Reviewed June 16, 2012

Stayed at the Best Western this week and for the most part my stay was quite nice. The breakfast alone makes it worth staying here as there is quite a bit of variation in the choices and the eggs are actually eggs, not powdered garbage like you get in most hotels nowadays. The internet unfortunately is terribly slow and at most times not worth your time. Rooms are clean, decor is a bit dated but overall, the hotel is a safe bet for a good nights sleep and a great meal to start the next day.

  • Stayed: June 2012, traveled on business
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1  Thank phillir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBWGP, General Manager at Best Western Grande Prairie Hotel & Suites, responded to this reviewResponded June 18, 2012

Dear Phillir,
Thank you for taking the time to give us a feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your comments about the breakfast and on the other hand, we are working hard to implement a new technology recently tested to install a new internet modem directly from the internet service provider with 20 Mbps in each guest room. The test results were astonishing and are in the implementation phase. If I can be of assistance in the future, please do not hesitate to contact us at 780-402-2378.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and looking forward to welcome you once more.


Sincerely,
Best Western team

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Reviewed June 10, 2012

The front desk clerks were truly outstanding. One clerk was extremely helpful with some changes on my Best Western Rewards Card and called me at my home later in the week to give me further assistance.

The complimentary breakfast was great! and much better than what I expected as was Padrini's Restaurant. The service again was particularly good and the waitstaff did all that they could to meet everyone's needs.

I would, however, suggest staying on the top floor of this establishment.

Room Tip: Stay on the top floor of this hotel so as to avoid noise.
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  • Stayed: June 2012, traveled on business
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Thank DRH0PS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2012

Stayed here twice , once for our anniversary had a room upstairs, stayed again for a overnight before catching a flight, had a pet with us, we checked in after 6, our room was not ready, told us they had a room but the carpet was wet in it and that was all they had to accommodate a pet, so we had to take a room with wet carpet, there was a wedding in the hotel that night, which partied inbe lobby until after 2 am, our room was three down for the lobby, the room was clean enough besides the wet carpet. Service could have been a lot better. The airport shuttle was good.

  • Stayed: December 2011, traveled with family
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Thank Tara154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMBWGP, Front Office Manager at Best Western Grande Prairie Hotel & Suites, responded to this reviewResponded June 4, 2012

Thank you Tara,
Your business is very important to us and we value your feedback. By telling us what you liked & what you didn’t like about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. If you would be willing to call us with further details since the stay was in December and would need more details for our investigations, we would love to hear from you. We hope you will come back and stay with us again soon.
I can be contacted at 780-402-2378; Thank you again for taking the time to complete the survey. We appreciate your business.

Tatiana Morden
Guest Services Manager

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Reviewed May 20, 2012

We were very pleased with the Best Western on our recent trip to GP. The rooms were clean and comfortable and fairly typical for BW. The pleasant surprise was the breakfasts each morning at Padrini's which is the restaurant attached to the BW. The breakfasts were great, and they started serving at 5 am which is terrific for morning flights! We highly recommend.

  • Stayed: May 2012, traveled as a couple
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1  Thank FrannieO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Grande Prairie Hotel & Suites

Address: 10745 117th Avenue, Grande Prairie, Alberta T8V 7N6, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Grande Prairie
#1 Business Hotel in Grande Prairie
Price Range: $119 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Grande Prairie Hotel & Suites 3*
Number of rooms: 99
Official Description (provided by the hotel):
It's easy to find the perfect hotel room in Grande Prairie, Alberta with Best Western Grande Prairie Hotel & Suites. We have 99 well-appointed guest rooms on four elevator-connected floors to choose from. Whether you're planning a romantic getaway, business trip or family vacation, Best Western Grande Prairie Hotel & Suites has the right room for you. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Best Western, Travelocity, Orbitz, Priceline, Evoline ltd, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Best Western Grande Prairie Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Grande Prairie Hotel & Suites Alberta
Grande Prairie Best Western

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