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“service was good”

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Sandman Hotel Grande Prairie
Ranked #15 of 25 Hotels in Grande Prairie
Reviewed August 25, 2013

Service was good, but the water would burn your eyes when you had a shower , the pool was very dirty, when you walk into the pool room the air would burn your eyes also,The fan in the bathroom does not work, pillows are not very comfy.

Room Tip: I would recommend you not staying here.
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  • Stayed: August 2013, traveled with family
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Thank joy109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 - 82 of 121 reviews

Reviewed August 15, 2013

Located next to the train track, no green space, lots of colorful locals hanging out in the evening, even in the enclosed garbage area. However, the access to downtown amenities was nice. Secure elevators did't work properly, anyone could enter the floor using one elevator, the other required your key to get off on your floor. I had to request clean sheets be brought to the room. The mugs in the room didn't appear to be very sanitary to me. Left upright, nothing covering the top. The staff was excellent!

  • Stayed: May 2013, traveled on business
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Thank TammiK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

We stayed here for 3 nights and there were some things that could be improved. The room was a nice size, beds comfortable but the TV reception was poor. The air conditioner was also very noisy so it could not be left on, just cool the room then shut it off. The desk staff were all very nice. It was quiet most of the time except when the bar closed until all the people there left.

  • Stayed: July 2013, traveled as a couple
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Thank Trudy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

I have been staying at this hotel every couple of months for 7-8 years but no more.
It seems there is always something wrong. The pool was finally fixed after a year of freezing cold water, but there was absolutely no pressure to the hot tub jets. There was a burned out light bulb in my room. The WiFi is slow and intermittant and the TV was old and small. The last straw though was that my toilet was plugged. I went to the front desk and discreetly told the desk clerk, her response was to hand me a plunger!!!
I travel a lot and have been staying here out of habit, next trip I will find a new place.

  • Stayed: July 2013, traveled on business
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Thank Ralph H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2013

The website pictures show the good points. I was surprised to see no fridge or microwave in the room. The pool was cold, hot tub was too hot to be enjoyable, and the pool area all needed a good scrubbing. The room was small and warm. The a/c never seemed to cool it enough. The bathroom counter was very small for a family and were not enough towels. Denny's within same building had poor service. Very overpriced for what we received.

Room Tip: Another hotel?
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  • Stayed: July 2013, traveled with family
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Thank tram83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2013

My stay here was rather pleasant and comfortable. Room was clean and quiet. Plenty of parking available.
The food @ the restaurant was good; good selection of choices, the lounge also has good quality food.VLT'S availble @ the lounge.
The staff at this establishment were also very helpful to meet your needs.
Have stayed here a few times and probably stay here again; price of rooms are reasonable.

Room Tip: second and third floors seem to be the more quiter rooms.
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  • Stayed: June 2013, traveled on business
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Thank calvin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2013 via mobile

I walked in the front door and what's the first thing that happens? Nothing. I waited for 10 minutes for the front desk clerk to get off the phone. Once she got to me, she was effectively clueless but nonetheless got me my room key after a while. Got to the room and was greeted with a wall of heat as I opened the door. Awesome. Scrambled to the AC, and got it working. Wow nothing like an AC unit running at over 85 decibels. Decided to go to the fitness center while I let the room start to cool. What a joke. Easily the worst fitness center I've ever seen in a hotel. One 'universal' that didn't even work. No free weights. Nothing. Left and raced down the road to Snap fitness to salvage my workout. Bathroom covered in wallpaper from 1966. Water isn't cold from the tap. The good side? Wired internet works great. And so does the fridge. It will do for the 3 nights I'm here, but it's just not worth the cost. I will go elsewhere from now on.

  • Stayed: May 2013
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Thank Hans1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandman Hotel Grande Prairie

Address: 9805 100 St, Grande Prairie, Alberta T8V 6X3, Canada
Phone Number:
Location: Canada > Alberta > Grande Prairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 25 Hotels in Grande Prairie
Price Range: $92 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sandman Hotel Grande Prairie 3*
Number of rooms: 137
Official Description (provided by the hotel):
Centrally located in Downtown Grande Prairie, this Sandman location offers the ideal combination of comfort, convenience and ease. Within walking distance of City Hall, government buildings and Revolution Place, guests can experience all the sights and sounds that this peaceful town has to offer. With everything from an on-site Denny's, Shark Club Sports Bar & Grill and Bar One Urban Lounge, you can rest and relax with great dining options or take advantage of our indoor pool, whirlpool and fitness facilities. Also providing essentials like a business centre and high-speed Internet access, you can rest assured that every last detail is taken care of. Whether you're travelling for business or pleasure, Sandman Hotel Grande Prairie has it all. ... more   less 
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Also Known As:
Sandman Hotel Grande Prairie Alberta

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