I stayed 5 nights at Fort McMurray Radisson. It's a relatively new building; 5 floors with 2 elevators. Lots of parking.
The pool area with waterslide and a hot tub, which apparently reopened in late Jul, is at the far end. The pool is not for doing laps. A 24 hour fitness room is on the 2nd floor. Fitness equipment includes a treadmill, eliptical, stationery bike, and a 3 point fitness station. There’s a water cooler and room air conditioner, but no fan – and the only windows are sealed, looking down at the pool.
As mentioned by the other poster, the lobby looks ridiculous with it’s fake luxury, and in the guest rooms, the colour green is used extensively. Rooms have a large desk, and the walls have 3 large pictures with mountain scenes. Bathroom is a little bigger than typical, with the bathroom door that opens out, not in. There’s a hair dryer. Struck me odd that, for a room with 2 beds, that there were only 2 of each towel.
Rooms all have a barsize fridge, coffeemaker, iron & board, inroom safe. Beds are good quality. Rooms look out at the roadway/McDonalds across the street, or onto miles of forests behind. Windows are sealed. Air conditioning worked well.
There’s free wired High-Speed Internet in the rooms, blue cable for it is at the front desk. No “business centre”. If you want a free Edmonton paper, you’ll need to pick it up in the lobby. The area this hotel is in is just outside of town and not pedestrian friendly.
Staff are, in a word, pathetic. My express checkin package wasn’t fully prepared, and they made me "sign here, initial there". When I later called to ask about breakfast, they couldn’t tell me if the free continental breakfast was self-serve (and they made no effort to find out). Another time, I called to ask about the pool; they put me on perma-hold (and of course never called back). The night before I checked out, I looked at my bill on the tv screen. I called the desk to tell them they were charging me the wrong rate; they were going to leave the issue for the mgr in the morning.
There’s an onsite restaurant – dark brown with ridiculously high ceilings - with limited hours. A lounge next to it. All non-smoking. When I went for the free breakfast, I stood for some time by the 2 signs that stated “please wait to be seated”. When I then walked to the kitchen to find someone, a server – once she knew I was there for the continental breakfast – quickly explained how it works and have a seat anywhere. Breakfast food is placed on the only 3 tables that aren’t a booth in the restaurant section. Pastries/muffins, coffee, tea. Large pitchers of various juices. What ticked me off is the “presentation”. You have to take plastic wrap that covers the group of baked goods. The breakfast in indeed continental; there’s no cereal/milk/yogurt/bread. There’s a small basket of fruit, but the bananas were seriously over-ripe.
- Official Description (provided by the hotel):
- The Radisson Hotel & Suites Ft McMurray, in Alberta Canada, offers a selection of 134 exquisitely newly renovated rooms to suit all tastes throughout our five floor facility. We have several types of specialty rooms, including wheelchair accessible units, suites, and deluxe suites with fireplace. Our distinctive suites will make any stay extra special. We have plenty of recreational options at your fingertips. Our indoor pool with spiral waterslide is great fun for all ages; or you can melt your tensions away in our bubbling hot tub. Our dedicated all-hours fitness equipment will allow you to keep on your fitness routine while on the road. We also feature: 7 meeting rooms, 1 board room, guest coin operated laundry, same day dry cleaning service, and room service. ... more less
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- Also Known As:
- Radisson Fort Mcmurray
- Fort Mcmurray Radisson
- Radisson Hotel & Suites Fort McMurray Alberta