I stayed with a group at this hotel. Rooms were comfortable. My colleague's room did not have a properly working heater but the staff were able to resolve it for us immediately. The food in the restaurant is okay. Family style. Nothing fancy. But good enough to fill the hungry stomachs of my co-workers. The hot tub hasn't been fixed for a long time but we didn't need it anyway. It would have been nice to have experienced it but not a deal breaker. The undergound parking is very convenient. Did I say it's heated? I like the staff at the front desk above all. They are very nice and friendly. The front desk manager was very accommodating and he took care of us very well. He was able to find rooms for us at last minute even if the hotel was full. Forgot my iphone charger and he went out of his way to find one for me and deliver it to my room. That's service. Fort Mcmurray may be very cold but the staff made us feel warm.
- Official Description (provided by the hotel):
- Merit Hotel & Suites, Fort Murray full service downtown hotel offers comfort, convenience, style and always helpful service. EXTENDED stay suites available offering suites with kitchen and living room combinations. ... more less
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- Also Known As:
- Merit Hotel Fort Mcmurray
- Merit Hotel & Suites Fort McMurray, Alberta