I had the displeasure of staying at this hotel mid week while in town for a funeral. The cost was decent, but certainly not for what I got. The hotel claims that it has been recently updated, and it appeared that the lobby had been, but the rooms were not. The hotel also claimed that all rooms were non-smoking, and they may well be currently, but have not been in the past. There were burns to the carpet, furnishings, and around the sink in the bathroom. The bathrooms were barely passable for clean, and the coating of grime and dirt to the baseboards, around the electrical plugs and in corners was sufficient to turn my stomach. The mini fridge was not plugged in and contained 2 bottles of water, one of which was previously opened and nearly empty. The carpet was filthy, and the bathroom linens outdated and not fresh smelling.
The front desk staff were not conscious of the fact that while checking in there were many others standing in the lobby, and announced my room number out loud. Every left and returned to the hotel I had to have my key card rescanned at the front desk, as I was unable to get into my room.
I was able to hear not only conversations in the hallway, but the cell phone of the person in the room next to me. At 7am on the day of my departure there was an alarm of some type going off for close to 20 minutes. When I called the front desk to complain, they had no idea that there was an alarm sounding. They did however detrmine it's location and shut it off, nearly 30 mins after it started.
The front desk staff failed to ask me how my stay was, and I can only assume it was because they also know what a dive this hotel is. I couldn't wait to check out!
- Official Description (provided by the hotel):
- Centrally located in downtown Fort McMurray, the Stonebridge Hotel is in the ideal location and the place to stay for the best service and absolute value. All our rooms feature fridges and microwaves, brand new 2011 internet enabled 46" LED HD TVs, free local calls and complimentary high speed internet. Enjoy our free fitness room, free business centre and free energized parking. We have a Smitty's restaurant and Bailey's Pub inside the hotel for your convenience with available room service. Stay at Stonebridge and experience the difference! ... more less
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- Also Known As:
- Stonebridge Hotel Fort McMurray Alberta