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“Great place to stay” 4 of 5 bubbles
Review of Matrix Hotel

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Matrix Hotel
Ranked #9 of 93 Hotels in Edmonton
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great place to stay”
4 of 5 bubbles Reviewed June 15, 2013 via mobile

What a great place to stay!!! It's clean, the customer service is great as soon as you walk in and the breakfast is awesome, its also walking distance to a lot of amenities. The only down fall is the wifi connection ( unless its just my phone). I would come back and stay here again!

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Meemps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,313 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
  • Any
English first
Calgary, Canada
Level Contributor
104 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
2 of 5 bubbles Reviewed June 14, 2013

I recommend NOT staying at the Matrix. The room is adequate and clean, but there are many little problems. The instructions for the satellite-box TV don't match the actual device, and I had two security guards up in my room for half an hour trying to figure out how to make it work. Each morning, the wait for the elevator is longer than 5 minutes. The stairs are not a good alternative: can't get out on floors with rooms and the ground-floor exit is outdoors - not pleasant in cold weather. On the good side, the staff are friendly, but the front desk is inadequately staffed so the wait to speak to a person can be long.

  • Stayed June 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bcsanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed June 11, 2013

This hotel was listed as a great option for our group to stay during a dance competition in Edmonton. Never again!

The walls were paper thin and I had to leave the TV on to avoid my children having to listen to the couple having relations beside us. We were next to the elevator and due to the thin walls, we could actually hear the conversations of other guests as they rode the elevator.

We stayed for two nights and were kept up until past 3:00 AM each night due to partying in adjacent rooms. I called the front desk at 2:00 AM and the noisy room was told to keep it down. They didn't. My daughter barely had 2 hours sleep each night and was exhausted for her competition.

We chatted with other parents in the hotel and we were not the only ones kept up with partying all night.

If this hotel is interested in booking families, they should insulate their walls.

We will never stay here again.

Room Tip: Rooms next to the elevator are noisy...you can hear every conversation in the elevator.
See more room tips
  • Stayed April 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Dana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed June 10, 2013

For those considering a stay at the Matrix,... Just Book IT. You will like MATRIX.

Advice: I travel a lot, I prefer smaller / boutique style hotels with modern finishings and great ammenities. The location is very central / downtown, just off Jasper Ave; yet set back just a block ensures that it is still in a quiet location. The complimentary: breakfast, afternoon wine and cheese social, and parking = added bonuses.

I have to say that I look forward to trips to Edmonton, where I can stay at the MATRIX.
. I ALWAYS Love to stay at the Matrix. The friendliness of staff, and team-solution readiness attitude is a pleasure.

It has been a while since I accessed the Matrix Breakfast, but my recent visit I have to give cudos: What a Pleasant Improvement on food quality. EXCELLENT WORK. I appreciated the considerable efforts...organic / free range eggs, real cheeses, REAL fruit kabobs - NOT from a bucket of 'fresh preservative'. fresh / home-style food, preserves, Steel Cut Oatmeal (a rarity), fresh and flavourful pastries, I was pleasantly surprised.

Room Tip: The Sterling suites face the sunny / street side. Stayed in 409
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  • Stayed June 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank VinceInCalgary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Snow Bound Canuck
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed June 8, 2013

I stayed at the Matrix during the summer while in town to shoot a wedding and it worked out perfectly. The location is great, with easy access to the whole city. The staff were very helpful and friendly. I would stay here again given the opportunity.

  • Stayed July 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank markeleven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

This boutique hotel is tucked away near the Alberta Legislative Building. The staff are friendly and professional. The amenities including an exercise facility, free continental (+) breakfast, and wine tasting and nibblies in the evening set it apart from other hotels. There is a wonderful restaurant attached to the hotel, but many others within short walking distance. Be sure to try the Marc just across the street.

You are in for a treat and if you like your Starbucks....one is also attached to the hotel! Go for business and enjoy the scene. They also have two related hotels on Whyte Ave on the South side of Edmonton that are equally great and in a "hip" area of restaurants, bars and clubs.

Room Tip: It is always wise to pick a room away from the elevator, but you already knew that didn't you
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  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank CanadianTraveller32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 4, 2013

This is a great hotel to stay at in Edmonton! It is very close to the subway station that will take you directly to Rexall Place. We went there for an Oilers game, so this was very handy. It is clean and I found the front desk service very helpful. The free parking downtown is also a large plus.

They have a wine and cheese time each day. It is a great way to meet other travelers.

The cost of this hotel was much cheaper than other downtown hotels and I will definitely be staying there again.

  • Stayed February 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jrestall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Matrix Hotel

Property: Matrix Hotel
Address: 10640 100 Avenue NW | 107th Street NW, Edmonton, Alberta T5J 3N8, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Edmonton
#5 Business Hotel in Edmonton
#10 Family Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Matrix Hotel 3.5*
Number of rooms: 184
Official Description (provided by the hotel):
Matrix Hotel’s luxurious surroundings highlight the urban lifestyle of downtown Edmonton. All Matrix guestroom rates are inclusive of Deluxe Continental Breakfast, Evening Wine Tasting, Parking, High Speed and Wireless Internet Access, Business and Fitness Centre Access, Local and Calling Card Telephone Access. The hotel is conveniently situated within walking distance of light rail transit, the Legislative Assembly of Alberta, major corporate office towers, boutiques, restaurants, entertainment and Edmonton’s incredible river valley park system. Naturally inspired by elemental design, Matrix combines the sleek sophistication of custom-designed furnishings with the simplistic beauty of natural materials to produce an environment that is both elegant and serene. The Lobby features rich soft grey and black leather seating and dazzling two story stone fireplace with water feature. A dramatic floating staircase leads you from the Lobby to our Hospitality Suite also featuring a second cozy fireplace and outdoor glass terrace. Interesting artifacts punctuate warm hues of silver, pewter and platinum throughout the Hotel’s public spaces. ... more   less 
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Also Known As:
Matrix Hotel Edmonton, Alberta

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