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“Perfect for the occasion”

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Hampton Inn and Suites by Hilton Edmonton/West
Ranked #4 of 93 Hotels in Edmonton
Certificate of Excellence
Reviewed May 13, 2014

I usually prefer to stay in downtown locations, but the group event I was attending required a hotel in this location. The Hampton did not disappoint. The staff were friendly and accommodating. The rooms were clean and comfortable. The hotel is fairly standard in terms of decor and amenities, with a good selection of hot and cold food at breakfast. The 24 hour coffee station was a nice perk and the pool looked nice, although I did not swim. The location is very close to West Edmonton Mall--shoppers will be very pleased with the location. The price was a bit steep, but I think a better deal could be had if I stayed for a longer time period or belonged to a travel rewards program or something like AMA. Overall, I recommend this hotel for a reliable and enjoyable stay.

  • Stayed: May 2014, traveled with friends
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2  Thank TheVeggieNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 27, 2014

Greetings TheVeggieNomad

What an epic username! I love it! Thank you for the very kind and gracious review. We are delighted to see that you had a great experience with our property. We certainly appreciate that there are other choices out there for hotels and are encouraged to see that you would recommend us. We hope we have the chance to be your host again the next time you travel to Edmonton. Have a great day and take care!

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663 - 669 of 1,065 reviews

Reviewed May 13, 2014

Excellent staff at this hotel. The interiors are rather bland but cannot complain as it was clean. Small things such as popcorn in the evening added to the good review here. I would certainly stay at this hotel. Very convenient to grocery stores and the Edmonton mall.

  • Stayed: April 2014, traveled on business
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1  Thank linpaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 27, 2014

Hello Linpaws!

Thank you for taking some time to provide us with a review. We're always honoured when a Senior contributor takes time to write about their experience. We're also encouraged that the little extra details went a long way in terms of making you feel welcome. We enjoyed serving you and we hope to see you back soon. Take care!

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Reviewed May 9, 2014 via mobile

It was a nice place to stay, staffs are friendly and helpful. Just no restaurant so we had to go to the Marriott hotel next door as referred to us by front desk with a discount coupon. The only thing was that the breakfast area was so small bec of on-going renovation so it was better to have breakfast in the room

Stayed: February 2014
4  Thank _yyc_trvlr_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 13, 2014

Good day _ur_trvir

Thank you for taking some time to provide feedback on your stay with us in February. We are encouraged to see that you found our staff to be both friendly and helpful when we were under renovations. I am pleased to let you know that our renovations were complete on time and the finished product looks great! We hope you'll have a chance to come by in the near future and see our new main floor! Thanks again for writing and have a great day!

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Reviewed May 6, 2014

Was going to stay at Fantasyland in the Mall, but then changed my reservation based on trip advisor reviews. This room was far nicer than the worn and dated rooms at Fantasyland. It smelled so clean and fresh, the bed was comfortable. The front desk staff were so helpful- lovely people work here- they go above and beyond expectations- offered to bring up ginger ale to the room when I was feeling sick. The breakfast in the morning was awesome- a lot of selection and everything was great! No shortage of seating. Coffee on 24 hours/d. The location was perfect- minutes from the mall. Pool and hot tub were open until midnight which was nice if you are getting back late, which we did.
And it was about half the price of what I would have paid. I am so glad I chose this hotel and will definitely stay here again!

  • Stayed: May 2014, traveled with family
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2  Thank motherofthree_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 13, 2014

Hello Motherofthree_10

Good day and thank you for taking some time to provide such a great overall review of our property. There are so many guests who are a looking for specifics about what it's like to stay at our hotel and it's very helpful when guests provide great reviews. We are very delighted to see that you had a great experience with all of the features you mentioned and we're glad that you gave us a chance! We look forward to seeing you back! Take care!

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Reviewed April 30, 2014

This was a combination stay - a business trip and family event. The front desk staff were friendly and helpful. Our room was very clean and comfortable and even though the hotel was very busy, our room was quiet. The breakfast area is one of the best I have ever experienced: well laid out, plenty of seating, and again, very clean. The breakfast selection was plenty and what we sampled was tasty. This was one of the best hotel experiences I have ever had. Would definitely stay here again. Excellent value for the money.

  • Stayed: April 2014, traveled on business
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1  Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 5, 2014

Hello Linda R!
The team and I would like to pass along our thanks for writing such a gracious Tripadvisor review. We are very encouraged to see that you had a great experience and felt that you receive value for your hard earned dollars. We certainly hope to see you back the next time you’re visiting from Calgary. Take care!

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Reviewed April 30, 2014

We were pleasantly surprised at how clean and fresh the room was, and spacious enough for our family of 5 to spread out. The hotel staff were helpful and friendly. The pool area was clean and family friendly, though the floors were very slippery. Will definitely be staying here again.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
Thank Pamella W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 5, 2014

Greetings Pamella W!

Thank you for taking the time to cheer on our fantastic housekeeping team! We are very fortunate to have a great housekeeping team that has recently won the 2014 Alberta Hotel and Lodging Association Housekeeping Award. They work diligently each and every day to ensure that our guests have a clean and refreshing hotel stay. We hope to see you back soon. Thanks again for your review!

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Reviewed April 26, 2014

A great hotel for my family of 4 to stay in! It is close to the West Edmonton Mall and other great restaurants nearby. We were even offered free umbrellas when we were going out! The staff was amazing. Rooms/pool very clean. Great variety of food for breakfast, and gotta love the 24 hr free coffee in the lobby. Fitness centre was OK. Pool was nice and warm with bathroom located inside! Only bad things was getting a comfortable temperature in the room. Air conditioner very loud at night. Overall a great place to stay! I recommend it!

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hampton
Thank Cynthia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded May 3, 2014

Greetings Cynthia M

We are very encouraged to see that you and your family had a great time at our property. As you've noted the team and I will always work hard to make sure our guests don't experience a rainy day. We're also very pleased to see that you enjoyed your experience in our breakfast area. I also wanted to acknowledge your notes regarding the in room climate control system. Please feel free to connect with our team at any time and we will be more than happy to assist you. We hope to see you back with us soon! Take care!

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Additional Information about Hampton Inn and Suites by Hilton Edmonton/West

Address: 18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Edmonton
#2 Business Hotel in Edmonton
#6 Romantic Hotel in Edmonton
#7 Best Value Hotel in Edmonton
Price Range: $104 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites by Hilton Edmonton/West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more   less 
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Also Known As:
Hampton Inn And Suites Edmonton/West
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Edmonton Hampton Inn
Hampton Inn And Suites By Hilton Edmonton/West Alberta

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