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“Recent stay in Edmonton”

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Hampton Inn and Suites by Hilton Edmonton/West
Ranked #5 of 93 Hotels in Edmonton
Certificate of Excellence
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Recent stay in Edmonton”
Reviewed March 25, 2014

We had a wonderful stay at the Hampton, Edmonton. The breakfast however cook be improved upon although this did not impede on our stay at all. The Hotel is very well placed for the West Edmonton Mall and all of the facilities offered there and I would certainly return again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
2 Thank Benkim1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, April 7, 2014
Greetings Benkim1
We are absolutely delighted that you had a great stay despite the fact that our breakfast experience did not meet your expectations. I am very happy to report that we are working in partnership with the Hampton brand in terms of redeveloping the breakfast experience as a whole. There are some very exciting new additions to the breakfast experience that we hope to roll out soon. Thanks for staying with us and we hope to see you back soon! Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,026 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
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English first
Calgary, Canada
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 19, 2014

We truly enjoyed our stay at this hotel, but unfortunately my complaint lays in the fact that for another trip to Edmonton we really wanted to stay here, but their price was just way too high. They refused to budge on the price and not a single site was able to give a better one. We would stay here again, but at $170/night it's just too much for a family when we are always stay more than one night.

  • Stayed November 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank DEB B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, April 7, 2014
Good day Deb B!

Thank you for taking some time to share your thoughts on your stay with our property. We're pleased that you had a great time! We also want you to know that we appreciate that every guest makes a deliberate choice to stay with us and we recognize that we must continue to work hard to ensure our guests are well taken care of. We are 100% committed to ensuring that we excel in our market and remain the best choice for guests looking for accommodation in Edmonton’s West end. We hope to see you back soon!
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Waterloo, Canada
1 review
Reviewed March 17, 2014

I was on business and this Hotel made my 3 weeks in Edmonton very enjoyable Exceeded my expectations on all levels. The staff all projected a sincere atmosphere of " Glad you are here " As best as it could be they did make it " Feel like Home "

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alex M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, March 18, 2014
Good day Alex M!

We want to take a moment to thank you for taking some time to provide us with feedback regarding your three weeks with us. Three weeks is a long time to spend on the road and we are delighted that we made you feel at home while you were with us. We are grateful for your support and we hope to see you back soon! All our best wishes!
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Calgary, Canada
Level 5 Contributor
81 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 14, 2014

The staff was excellent and the people were awesome. The breakfast was warm and appealing. The rooms were very clean and the linen was good too. However the bed needs to be looked into as I found them to be too bouncy and I coudln't sleep well. Maybe I am a sensitive sleeper. !!

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Sudhish P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, March 19, 2014
Hello Sudhish P
Thank you for taking the time to provide us with a wonderful Tripadvisor review. We really appreciate having guests who are willing to journey with us as we work towards making improvements all throughout the hotel. We will investigate the comfort of our beds and work to ensuring that everything is working within normal parameters. We really enjoyed serving you and we hope to see you back soon. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort McMurray
Level 6 Contributor
125 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 9, 2014 via mobile

We stayed here for a skating competition, check in was a little slow, one of their computers froze up. The room itself was comfortable, a bit hot that we had to put the A/C on.
Breakfast is your usual continental, the minus I would say is the lack of seating space. Obviously, the hotel was full, and when everyone was coming down, the table and chairs filled up fast. No real space to sit down and just enjoy a coffee and paper before someone was looking to sit down for breakfast.
Room itself was clean and tidy, the blankets were thin and I found not very warm. You would probably have to get extra from the front desk.
WiFi...didn't work for my IPad and very slow on my phone.
I would recommend this hotel as it is 5-10 mins from WestEdmonton Mall. It has a pool and a small fitness room.

Stayed March 2014, traveled on business
Helpful?
Thank FtMacTompkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacombe, Canada
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 4, 2014 via mobile

I loved how clean it was and that ALL bedding is washed after each guest. Nice breakfast but area is crowded. Kids enjoyed the pool area although being it was -40 it was VERY cold in there. Also glad they provide feather pillows. All staff really friendly. Will stay again!

Stayed March 2014, traveled with family
Helpful?
1 Thank Brandi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
calgary, Canada
1 review
Reviewed March 3, 2014

I love the location of this hotel. Its so close to the where I work when I visit Edmonton. Also close to West Edmonton mall and wal mart. The breakfast is a wonderful thing to have as well. If you dont have time They have a bag you can grab that had a bottled water and a muffin a cereal bar and apple this was fantastic. Will be staying here every time I have to visit Edmonton

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Lori-Anne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites by Hilton Edmonton/West

Property: Hampton Inn and Suites by Hilton Edmonton/West
Address: 18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Edmonton
#2 Business Hotel in Edmonton
#4 Best Value Hotel in Edmonton
#6 Romantic Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn and Suites by Hilton Edmonton/West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more   less 
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Also Known As:
Hampton Inn And Suites Edmonton/West
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Edmonton Hampton Inn
Hampton Inn And Suites By Hilton Edmonton/West Alberta

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