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“Very pleased with this hotel while on family trip”

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Hampton Inn and Suites by Hilton Edmonton/West
Ranked #5 of 91 Hotels in Edmonton
Certificate of Excellence
Reviewed July 13, 2013

This is a new hotel and the property is very nice. We were travelling with 2 adults and 3 children (12,13 and 16). We had 2 rooms and they were comfortable, clean and spacious. The complimentary breakfast had lots of variety including cereal, fruit, yoghurt, pastries and (make your own) waffles. They have a pool and fitness centre, but we didn't use them. It is very handy to the West Edmonton Mall.

Highly recommend this hotel and we will definitely stay here on our next trip to/through Edmonton

  • Stayed: July 2013, traveled with family
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Thank KVKV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 22, 2013

Hello KVKV!
Thank you for taking some time to write such a kind and gracious review of our property. We are always encouraged to see avid travelers enjoying their experience with us. We are also delighted to see that your family also had a great experience and that you found our location convenient. We truly enjoyed serving you and we hope we have the chance to do so again in the near future. All the best!

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821 - 827 of 1,075 reviews

Reviewed July 11, 2013

While travelling with family for the weekend, we found this Hampton Inn to be in decent loacation with easy access to get to the Mall, and St. Albert. The Front Desk staff was attentive, gave prompt and friendly service. The Lobby is spacious and the rooms were in great shape; with high quality beds and linen. This Hotel is a safe bet for cleanliness, security and overall good value.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
Thank Dan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 22, 2013

Good day Dan N!
Thank you for taking the time to recognize us with a great review for the Tripadvisor community. We are encouraged to see that you had a great time with us. Our dedicated team works very hard every day to ensure that the quality of the experience is never compromised be it in matters of room cleanliness or security. Thank you for making us a part of your travel plans and we hope to see you back soon! Take care!

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Reviewed July 9, 2013

We were a family staying at this hotel with our hockey team families. The hotel overall was fabulous! The staff treated the kids and parents great and they were so accomodating to our group! The breakfast was fabulous, the pool area amazing and those of us who used the fitness center loved it! The rooms were great!! OVERALL AMAZING!!!

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
1  Thank Stacy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 11, 2013

Hello Stacy B!
Thank you for taking the time to write such a gracious and kind review! We are delighted to see that the families who stayed with us throughout the tournament had a great experience. We love serving families and being a part of their travel plans. We hope to see you back soon! Take care!

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Reviewed July 9, 2013

Overall good experience, but lack of hotel staff presence in pool area allowed rowdy teens to force a few young families to leave pool. Rooms were very clean and breakfast was decent, although same unsupervised teens made it uncomfortable at times there also.

  • Stayed: July 2013, traveled with family
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Review collected in partnership with Hampton
2  Thank Darren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 11, 2013

Good day Darren T, and thank you for taking some time to provide us with feedback on your most recent stay with our property. We value every bit of feedback we receive as it helps us improve for all of our future guests. We do apologize that we failed to meet your expectations in the pool area. We do our best to ensure that all guests are able to have a positive "shared" experience; however in some instances, we do not receive the partnership from all of our guests that would create an ideal situation. Please always feel free to approach someone from our team and we will communicate with the adult leadership of groups who stay with us. We hope we have the opportunity to serve you again in the near future. Take care!

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Reviewed July 6, 2013 via mobile

Located a few blocks from West Edmonton mall with plenty of restaurant options in general vicinity. Nice rooms, good breakfast and clean premises.
Professional staff compensated well for poorly behaved youth summer hockey team from Winnipeg. Extra security on staff and messes on elevators and elsewhere dealt with efficiently.

  • Stayed: July 2013
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Thank lwandkw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 10, 2013

Hello Iwandkw
Thank you for taking the time to write a Tripadvisor review. We are pleased to see that you had a wonderful experience with our team. Our team is completely dedicated to ensuring that all of our guests have a great experience while serving high volumes of guests. We hope to see you back soon! Warmest regards!

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Reviewed July 4, 2013 via mobile

I have stayed at over 20 Hampton Inns this year and this location is near the top for positive experience. Clean, great customer service, nice breakfast and super close to West Edmonton Mall. I'll be back!

  • Stayed: July 2013
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Thank Proudmanxman1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 10, 2013

Good day Proudmanxman1970
Love the profile name! The team and I are delighted to see that you had a great experience at our Hampton! We are proud to be a part of the great Hilton Worldwide experience and are pleased to see that we rank in your top Hampton experiences! We hope to see you back again the next time you are in the Edmonton area. All the best!

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Reviewed July 2, 2013

Our experience with this hotel was very positive. Check-in was a breeze and the front desk staff were exceptionally friendly and helpful. We enjoyed the pool, hot-tub and fitness room. We were there with our adult children and the goal was to be close to the West Edmonton Mall - it is only minutes away. All of us took in the breakfast each morning. I would recommend this hotel.

  • Stayed: June 2013, traveled with family
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Review collected in partnership with Hampton
Thank Deanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded July 10, 2013

Greetings Deanna C!
We are delighted to see that you had a wonderful experience with us here while staying in the west end of the city. We’re very blessed to have many options in our hotel for our guests and being conveniently located to one of the world’s largest shopping centers. We look forward to seeing you back soon! Take care!

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Additional Information about Hampton Inn and Suites by Hilton Edmonton/West

Address: 18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Edmonton
#2 Business Hotel in Edmonton
#5 Best Value Hotel in Edmonton
#6 Romantic Hotel in Edmonton
Price Range: $98 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites by Hilton Edmonton/West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more   less 
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Also Known As:
Hampton Inn And Suites Edmonton/West
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Edmonton Hampton Inn
Hampton Inn And Suites By Hilton Edmonton/West Alberta

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