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“Excellent Hotel” 5 of 5 bubbles
Review of Hampton Inn and Suites by Hilton Edmonton/West

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Hampton Inn and Suites by Hilton Edmonton/West
Ranked #3 of 93 Hotels in Edmonton
Certificate of Excellence
Fort McMurray, Canada
1 review
“Excellent Hotel”
5 of 5 bubbles Reviewed June 19, 2013

We have always had good experiences and excellent service at this hotel. The complimentary breakfast and Hilton Honours Points are added bonsues. The staff is very friendly and helpful with any questions for out of town guests.

  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Wanda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, July 1, 2013
Hello Wanda B

Thank you so much for your kind review on Tripadvisor. Our staff does work hard every day to ensure that we have a good understanding of what's going on in the city for our guests to enjoy. Edmonton is a dyanamic city with something for almost everybody. We hope to see you back soon! Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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942 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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  • English first
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English first
Calgary, Canada
1 review
4 of 5 bubbles Reviewed June 18, 2013

Great staff and the services that one would expect from a Hampton. Location is excellent with good access to major highways with adaquate trailer parking. I'm a regular Hampton guest and this hotel does not disappoint. There is a Hampton on the south side of Edmonton that I have stayed at numerous times but the parking area is a mess.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Jack M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, July 1, 2013
Hello Jack M!

On behalf of the entire team here at the Hampton Inn and Suites on the west end of the city, let me say that we are so pleased that you are having a great experience with our hotel. We look forward to seeing you back soon! We really appreciate the support we receive from our regulars. Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grande Prairie, Canada
1 review
5 of 5 bubbles Reviewed June 18, 2013

Hotel was very clean and staff was very friendly and helpful. Breakfast was very good and a good fitness room. I would reccond to anyone having to do business on the West side of Edmonton. Easy access to many major roads

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hampton

Helpful?
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, June 21, 2013
Hello Mark B
Thank you for taking some time to write a review for our property. We really appreciate the support. We are also pleased to see that the location of our hotel proved to work in your favor for this stay. We sincerely hope we have the opportunity to serve you and your family again in the near future! Take care!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener, Canada
Level Contributor
117 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

Didn't know where to stay...Saw this on Trip Advisor. Excellent parking, easy access to, wonderful morning breakfast, nice room. Special thanks to Taylor on the front desk - appreciate her knowledge of shopping malls, mapping out destinations when needed, suggesting things to see while in Edmonton...made our visit even better. Thank YOU! Enjoyed the morning breakfast... Pool, hot tub even the kids pool - great! Extremely clean and well taken care of property - a very nice stay. Thanks Hampton Inn. It was also nice to see the care your Manager took of the property and his staff and their daily meetings/training sessions- its evident - he cares!

Room Tip: Ask for a room on the front of the hotel.
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  • Stayed June 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Donnad9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, June 17, 2013
Greetings Donna9
I would like to take this opportunity to thank you for such a kind, generous and gracious review. Having a review like this really gives me the opportunity to reward and recognize our various team members who go above and beyond each day to ensure that our guests have great, unique experiences while traveling to Edmonton. Taylor is a fantastic individual who has a bright future in the hospitality industry. We truly enjoyed serving you and we look forward to seeing you back with us on your next trip to Edmonton! All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Okotoks, Canada
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 9, 2013

We stayed 1 night in a king suite and really enjoyed the hotel. Great location being that it's close to the ring road and to West Edmonton Mall. The staff were very courteous and helpful - and the facilities (room, pool, exercise room) were all great. Breakfast was fairly typical of most hotels these days - nothing special. Highly recommend as a good all around hotel in this medium price range.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, June 17, 2013
Hello Adam M
Thank you for submitting a review. I would also like to thank you for making our Hampton a part of your travel plans. We’re very pleased to see that we were able to meet your family’s needs while you were in Edmonton. We hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed June 4, 2013

We were in Edmonton for 25 hours, just enough time to enjoy a day at the Science Centre, splash in the hotel pool and return back home.

This hotel is close to the WEM but we had no intentions on going to the Mall this time. The pool area was clean, kid friendly and enjoyable. As a family that is important since the kids are energetic little fishies who love to swim.

The ladies at the front desk were amazing. I called down inquiring about rooms with mini fridges since ours didn't have one (also important when traveling with kids & bringing your own snacks) and they went above and beyond & brought us our own mini fridge within minutes.

All in all our short stay here was exceptional. My only dislike was we were not told before arriving or upon making our reservation we now have to pay a Destination Marketing Tax. This is something all Edmonton Hotels should be advising customers when calling for a rate or making a reservation.

While this hotel doesn't have an in house restaurant (which I also find odd) there are several in the area within walking distance.

Stayed April 2013, traveled with family
Helpful?
1 Thank Robswife2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, June 17, 2013
Good day Robswife2004
Thank you for taking some time to write a review for our property. We are very pleased to see that it appears you and your family had a great time while visiting the city of Edmonton. It’s great to see that the Telus World of Science, our pool and our team were highlights of your stay. We enjoyed serving you and we hope we have the opportunity to do so again in the near future. All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 2, 2013

I was in for a 5 night stay at this property. From the moment I walked in the front door I felt "at home" my check in was quick and very friendly. Special mention to the GSA Jacob! He made me feel so welcome and comfortable for my entire stay. He greeted me by name each and every time he saw me and took a couple min of his time to chat with me about my day. Your property should be very proud! He sure knows how to "WOW" the guest! The room was wonderful and very clean. All the associates where very friendly, from the associates working the breakfast room each morning all the way to the night audit associate that I met up with every evening that asked if he could get me some bottled water or anything else before I retire for the night. Just a overall wonderful stay and experience! Would recomend to everyone! I will be back in july!

  • Stayed May 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Yodyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this review, June 4, 2013
Good day Yodyn
Thank you for the great review, we really appreciate your kind words. We are absolutely delighted that you had a fantastic experience at our Hampton. I also want to pass along my thanks for mentioning Jakub and his dedication to ensuring that our guests have a great experience while staying at our hotel. As a company, we will take the opportunity to recognize and reward Jakub for this great recognition online. We hope we get to host you and your family again soon. All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn and Suites by Hilton Edmonton/West

Property: Hampton Inn and Suites by Hilton Edmonton/West
Address: 18304 100 Avenue, Edmonton, Alberta T5S 2V2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton > Place LaRue
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Edmonton
#2 Business Hotel in Edmonton
#5 Best Value Hotel in Edmonton
#6 Romantic Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn and Suites by Hilton Edmonton/West 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
The Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more   less 
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Also Known As:
Hampton Inn And Suites Edmonton/West
Hampton Inn & Suites Edmonton/West Hotel Edmonton
Hampton Inn Edmonton
Hampton Inn Hotel Edmonton
Edmonton Hampton Inn
Hampton Inn And Suites By Hilton Edmonton/West Alberta

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