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Hampton Inn and Suites by Hilton Edmonton/West
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Reviews (1,102)
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734
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All reviewskiddie poolgreat hotelhot tubcomplimentary breakfastthe breakfast areabreakfast staffrooms were very cleanhot itemsminute driveyogurtfront desk staffedmonton westanthony hendaydefinitely stay here againa great staywould highly recommend this hotelwest end
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893 - 898 of 1,102 reviews
Reviewed March 20, 2013

My sisters and I checked in early at the hotel. The friendly staff called our room later that night to see if everything was good. We made a mistake when we booked our hotel, so had to change rooms after 2 nights. But no problem, all we had to do was pack up and the staff moved everything to our other room because this one was booked up for the extra night we were staying. The buffet breakfast was excellent. Overall experience was great. I would give this hotel 9 and a half out of ten. Would defintely recommend this hotel to anyone.

  • Stayed: March 2013, traveled with friends
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3  Thank brashnewfiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded March 25, 2013

Hello brashnewfiegirl
Thank you for taking some time to share your experiences with our property. We are delighted you had a great stay at our hotel and that you would definitely recommend us to anyone! We thank you for such a generous compliment! We hope to see you back soon!

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Reviewed March 16, 2013 via mobile

As a family, we typically stay at holiday inn or best western. This is our first time at a Hampton.

Good, hot breakfast with lots of options. Welcome note and beach ball gift for kids. Extra cot was set up and ready in the room when we arrived. Very very clean room. Friendly staff. Excellent fitness room. Clean and large pool. Very close to WEM.

Nothing bad to say. We would stay here for every subsequent trip to the area!

  • Stayed: March 2013
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2  Thank gojengo5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded March 18, 2013

Hello gojengo5!
We are absolutely delighted that you opted to give our brand a try for your recent trip to Edmonton! We are honored to be a part of a growing and dynamic brand that continues to spread worldwide. Our team is also very encouraged that our efforts to make you feel welcome had a positive impact. One of our favorite things to do as a team is prepare the beach toys for our families over the weekend! We sincerely enjoyed serving you and we hope we have the chance to see you back in the near future. Take care!

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Reviewed March 14, 2013

Arrived 5 hours early after 5 hours of flying with my husband and 3 yr old daughter. I was told when I booked early check-in requests are not guaranteed. Luckily they were able to get us into the king studio suite we reserved just after 11AM. Not having any relatives or friends in Edmonton it was very important we could check in early. Suites are wonderful! Spacious! And most importantly, immaculate. Bed is comfortable, nice quality bedding. Complimentary popcorn is a nice touch. Microwave, mini fridge, kitchen sink and counter are nice to have when you're staying more than one night. Bought bread, sandwich meat, and condiments from Walmart just down the road.

The pool area is perfect for parents with little ones! I could see my daughter at all times while relaxing in the hot tub. Very clean. My daughter really enjoyed the mushroom fountain in the kiddie pool too. Another thing I really appreciate is the little note in my suite saying if I forgot my toothbrush , shower cap, toothpaste, comb etc., that they have complimentary ones at the front desk . Breakfast is great, 24hr coffee tea bar is ANOTHER nice ill touch . Staff is friendly ... Even housekeeping !? Anyways, this is one of my fave hotels I've ever stayed at. Can't see anyone regretting booking here.

  • Stayed: March 2013, traveled with family
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2  Thank BMO204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded March 18, 2013

Greetings BMO204
It really is a privilege when we have an opportunity to respond to such a gracious and kind review. We are delighted that you chose to include us in your travel plans to Edmonton. Our team works tirelessly each and every day to ensure that business travelers and families alike have a fantastic experience when they stay at our property. Please know that I did pass along this encouraging review to our housekeeping department the day after it was published. Thank you for your support and we hope to see you back soon. Take care!

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Reviewed March 14, 2013

I had a wonderful stay at this hotel.. Room is clean. Staff are friendly. Breakfast is great. Free coffee all day and it is excellent. Great location. Close to the highway. Very close to the West Edmonton Mall. Would definitely stay here again.

  • Stayed: March 2013, traveled on business
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Thank Lennoxzenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded March 18, 2013

Hello Lennoxzenon!
Good day and thank you for taking some time to provide the Tripadvisor community with a snapshot of your experiences with us at our hotel. We are delighted that you were not disappointed and came away with a good experience. We are very blessed to be so conveniently located to: one of the world’s largest shopping centre, restaurants and attractions. We hope we can see you back soon! Warm regards!

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Reviewed March 14, 2013

This is the second stay at this Hampton Inn in Edmonton. The hotel is consistently clean, breakfast is good and staff are awesome. Brenda has been very helpful as have all of the front desk personnel. The rooms are nice and the cleaning staff does a great job keeping them that way.
This is our go to place whenever we come to Edmonton, and it should be yours too!

  • Stayed: March 2013, traveled on business
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2  Thank opusjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JordanMajeau, General Manager at Hampton Inn and Suites by Hilton Edmonton/West, responded to this reviewResponded March 18, 2013

Good day opusjo!

Thank you for your wonderful comments regarding our hotel. We are so pleased that you continue to have great experiences at our property! We will most certainly recognize Brenda for her great efforts at the front desk and pass along some encouragement to our housekeeping team! We look forward to seeing you back soon! Take care!

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