I have stayed in a lot of hotels in edmonton, and always look for deals. I have also worked in hotels for 4 years so i am picky when it comes to what i choose.
I chose the hampton inn, and right from the get go the customer service was EXCELLENT, the best i have ever seen. The hotel was prestine and flawlessly clean. the pool area was awesome, and had we had brought our kids they would have loved it.
The moprning we checked out our sink was filled with brown water and there was a small leak in the pipe underneath. Working in a hotel i understand its not their fault if a leak happens, so i called front desk to let them know, and didnt worry about it. They were quick to come and clean up the mess and when i got to the check out , they said they would take care of the entire room charge as it was an inconvenience to us. They did it with smiles on their faces, and apologized for the problem profusely, i was ecstatic , and very grateful. This WILL be our choice hotel when we go to edmonton from now on.
Special thanks to Jakub and Michael at front desk who were excellent in customer service.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites by Hilton Edmonton/West is located in West Edmonton, conveniently located only minutes from the West Edmonton Mall and Telus World of Science-Edmonton. Many other area attractions are within driving distance. So whether you're in town to soak up some history, close a burgeoning business deal or get outside for some adventure, you'll soon discover why our hotel in Edmonton is the gateway to the North and so much more. ... more less
- Reservation Options:
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- Also Known As:
- Hampton Inn And Suites Edmonton/West
- Hampton Inn & Suites Edmonton/West Hotel Edmonton
- Hampton Inn Edmonton
- Hampton Inn Hotel Edmonton
- Edmonton Hampton Inn
- Hampton Inn And Suites By Hilton Edmonton/West Alberta