At check-in, our reserved room's king-size bed morphed into... twin doubles. A phone to front desk got "We don't have a king. Sorry". After trying to spread my 6'3" bod across the narrow bed, I talked to the concierge in person. Voila, miracles happened. Now there was a special room with king available, and in a 5 minutes we were moved.
Just 2 minutes later we saw a blood stain, small but unmistakable, on the duvet cover. Called front again: "What's a duvet?" "It's a comforter". "OK", and in 5 minutes we had a new cover, and in 10 more a complimentary bottle of Merlot and a tray of cheeses and fine crackers. Darn, the potential negatives were outscored by the positives. Here are the winners: creative and helpful concierge, wonderfully courteous and kind household supervisor, terrific compensatory wine and snacks, quiet, clean, and roomy room, terrific bed, talking spacious elevators, ice rink, pool, rec area, silent HVAC (really rare!), fashionable lobby, sparkling clean rooms and windows, too,and a vista from the windows of 180 degrees of nature, new homes, and the city 25 km. distant. Smoke fills the huge casino and all 5 restaurants. I've eaten at 3 of them before, and despite casino smokers' haze, meals were fine. The air in our room(s) was pristine. We'll return, but we'll double-check at the desk before taking the keys.
- Official Description (provided by the hotel):
- The Edmonton Marriott at River Cree Resort is a top choice among hotels near West Edmonton Mall, the airport, and downtown Edmonton. Our Edmonton hotel's locations is ideal for business and leisure travellers, as it features meeting and conference rooms, a complimentary shuttle to West Edmonton Mall, 3 restaurants, a casino, 2 NHL-sized hockey rinks, an indoor pool, and a fitness centre. ... more less
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- Also Known As:
- Edmonton Marriott At River Cree Hotel Edmonton
- Marriott Edmonton
- Edmonton Marriott At River Cree Resort Alberta