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“Good location, value for money !”

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Edmonton Marriott at River Cree Resort
Ranked #34 of 93 Hotels in Edmonton
Mumbai (Bombay), India
Level Contributor
38 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good location, value for money !”
Reviewed May 29, 2013

Rooms are small but comfertable. Beds are very comfartable. Breakfost spred is very good and very good staff always ready to help. Value for money and location and view from window is excellent.Room and toilets are real clean. I had come after a nearly 24 hours flying but room had given a good rest.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank aloknandan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, May 30, 2013
Dear Guest, Thank you for taking the time to share your experience. We appreciate your feed back & looking forward for your next visit!
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442 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
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  • Any
English first
Port Coquitlam, Canada
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed May 27, 2013

We stayed here for my boyfriends birthday in May. We arrived and there was tons of parking, the front desk people were very friendly and our room was very clean. The bed was extremely comfortable!

We utilized the free shuttle to the mall which was appreciated when we saw how bad traffic was getting in and out of the parking lots at the mall. The drivers were friendly and courteous.

The casino was larger than I had anticipated, lot's of games. Would have been more fun if there were more lower bet slots, but great none the less.

We ate at the sportsbar (can't remember the name) - the food was average. I had the prime rib and asked for medium rare but it was definitely well done and the yorkshire pudding was burned. The veggies reminded me of frozen veggies that you get in a bag (maybe they were?) For the price I would have liked a little bit higher quality food, but the service was great and our waitress even brought a free piece of cheesecake as a birthday present which was really nice.

Our booking came with free breakfast and we were expecting a continental typical hotel breakfast but were pleasantly surprised when we walked into a full breakfast buffet with an omelet bar. The food was fresh and tasted great. I would definitely recommend getting a room that comes with the breakfast. We booked on Hotels.com and the breakfast was included.

We would definitely stay again!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank SC1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, May 30, 2013
Dear Guest, Thank you for taking the time to share your experience. We are glad that you had a great time. I'll share your feed back with our culinary team regarding the prime rib. Hoping to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed May 24, 2013

I have been staying at this hotel when visiting Edmonton since 2009. For business or leisure, its the place to stay.

Check-in: Very friendly welcoming staff. Fast, efficient, breakfast vouchers ready, and an apple will always be waiting for you.

Price: Worth every penny for the quality of stay.

Rooms: Its my hotel of choice in Edmonton since 2009 when visiting from Calgary. The rooms maintain their unique cleanness, bathrooms clean and shining, the BED mattresses very very comfy.

Breakfast Buffet: Love it. Its always a brunch for me that will last till dinner time.

Fitness Room: Nice, clean, screens on all treadmills, headphones for free, towels, and a nice apple to enjoy.

House Keeping: These people are very friendly. I have noticed they are getting better and better. I met with the manager Mr. Rezwan and I knew that he was the secret to the high level of professionalism they are at.

Lobby: The lobby is very nice during the morning time. As soon as the casino gets busy, smoke ruins the lobby atmosphere. Would highly recommend putting fresheners and fans to omit the smoke fumes from the lovely lobby,

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank FMAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, July 11, 2013
Dear Guest, Thank you for taking the time to share your feed back in Trip Advisor. We appreciate your loyalty. Looking forward for your next visit. Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level Contributor
83 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed May 22, 2013

Odd experience, difficult to rate. It deserves a higher rating, but for some things which will become apparent.

The rooms are quiet (the casino is actually in what amounts to another building), attractive and clean. The beds are very - very - comfortable. The rooms rate a 4.5 out of 5 for the price range. We'd be happy to sleep there again.

But the place is a casino. I guess we should have realized the implications before we booked, but we did not. There is for instance not - not - a quiet bar to sit down in and relax. There is instead a bar in the middle of the casino, complete with canned (loud) music and bells going. There is not a Marriott-level restaurant; instead there is what amounts to a high-level cafeteria with limited menu and limited wine list.

That's not quite fair, of course. There is table service if one wishes and it was actually outstanding (and that's something I rarely say). We ordered steak and they, too were excellent, ditto the vegetables, both in taste and arrangement - professionally done. (Don't bother with the styrofoam buns, on the other hand.) But it was still a cafeteria; the decor was upper-end cafeteria, the 'buffet' was a high-school steam line and there were children running all over the place.

Hotel staff were uniformly excellent - knowledgable, courteous, friendly, professional.

I suppose if what one is looking for is a place to cut loose, gamble and celebrate, it would be great. For a quiet, relaxing weekend, I would look elsewhere.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TrexN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, July 14, 2013
Dear Guest, Thank you for taking the time to give us the feed back regarding your stay . I apologize for not meeting your expectations on food & beverage side . Will definitely share this with our team to further enhance our service. Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
17 reviews
3 hotel reviews
Reviewed May 21, 2013

We stayed at the River Cree Resort over the May long weekend and we were very happy that we stayed there. Staff are very very friendly and helpful, right down to the security personnel at the Casino. We stayed in a king room, asked for a high, quiet room and it was exactly that. Room was very clean, bathroom spotless. Buffet breakfast was included in the rate, and it was really good, our server was awesome too. Casino is a fun place, but like other comments, smoking is allowed and it does get icky when playing the machines. You certainly notice it when you return to your room and smell it on your clothes. Costco is across the road and the hotel provides free shuttle service to West Edmonton Mall. Overall, a great hotel more for adults than families being a casino resort.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Team_Wees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, July 14, 2013
Dear guest, Thank you for taking the time to share your feed back. We appreciate this. Will definitely share your feed back regarding smoke to the team . Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
70 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 19, 2013

I wanted to give this hotel a rating of 3 but i realized it wouldn't be fair as that would be solely based on my personal preferences. We stayed at this hotel as it is where my cousin was having her wedding. The rooms are very comfortable and clean, the staff extremely friendly. We forgot a bunch of things in our room, we asked for them to get shipped, this was done very promptly. Everyone was so helpful.

It is a casino hotel however and smoking is allowed in the casino! we couldn't smell it from our room but we could definitely smell it on the main floor. I'm not sure if this is an Alberta thing but coming from Ontario we are accustomed to all indoor areas being smoke free, we did not appreciate this especially since we were traveling with an infant. There are good restaurants at the hotel but unfortunately they are part of the Casino and we were not allowed to visit them with our baby son. Our only option was the main hotel restaurant which was OK, nothing special, very buffet centric. If Casinos are your thing then this is the place to be. The hotel itself is very clean, well maintained it was just not our type of place.

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellerwanabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, July 17, 2013
Dear Guest, Thank you for taking the time to give us feed back regarding your stay. Will definitely share the feed back regarding the smoke with the team.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Battleford, Saskatchewan, Canada
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 12, 2013

I stayed at the Edmonton Marriott at River Cree for a business meeting May 2 & 3rd but I had stayed there about three years previous to this visit. I saw a definite decline in service and cleanliness in the rooms since my first visit. The staff seemed professional but not overly welcoming and did not offer any type of engaging conversation or recommendations.

The room was small and in need of an updated decor but the bed was excellent! The bathroom is small and has poor dim lighting. I ordered room service and the server was the best service I received in the hotel. The room looks clean at first glance but is was in need of a through deep clean - dusty walls and corners dirty.

Checkin was efficient but checkout was a hassle since the billing was wrong. Also, nothing is included with the room – wifi charges are $15 for 24 hours, late checkout is 12:00 pm and a $75 charge.

The casino offered a bit of socializing fun and the Tap 21 Sports bar was a good place to relax. However, smoking is allowed in the casino which is sickening.

Good enough for a business stay but would not draw me back for a personal stay.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLR306
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager-Marriott, Manager at Edmonton Marriott at River Cree Resort, responded to this review, July 17, 2013
Dear Guest, Thank you for taking the time to give us feed back regarding your stay. Apologize for the inconvenience. We will be doing the lobby upgrade this summer. At the same time we will be renovating pool & fitness centre as well. Will definitely share the feed back with the team regarding smoke.
Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Edmonton Marriott at River Cree Resort

Property: Edmonton Marriott at River Cree Resort
Address: 300 East Lapotac Blvd | Enoch, Edmonton, Alberta T7X 3Y3, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Casino Hotel in Edmonton
#4 Luxury Hotel in Edmonton
#16 Romantic Hotel in Edmonton
#25 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Edmonton Marriott at River Cree Resort 4*
Number of rooms: 249
Official Description (provided by the hotel):
The Edmonton Marriott at River Cree Resort is a top choice among hotels near West Edmonton Mall, the airport, and downtown Edmonton. Our Edmonton hotel's locations is ideal for business and leisure travellers, as it features meeting and conference rooms, a complimentary shuttle to West Edmonton Mall, 3 restaurants, a casino, 2 NHL-sized hockey rinks, an indoor pool, and a fitness centre. ... more   less 
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Also Known As:
Edmonton Marriott At River Cree Hotel Edmonton
Marriott Edmonton
Edmonton Marriott At River Cree Resort Alberta

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