We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You won't go wrong!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Four Points by Sheraton Edmonton Gateway
Ranked #22 of 93 Hotels in Edmonton
Certificate of Excellence
Calgary, Canada
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“You won't go wrong!”
Reviewed December 27, 2013

This is a new hotel on the south side of the city. For those of you who haven't travelled to Edmonton in December, they have underground parking! At -20 Deg. C., this is a godsend! Check in was very friendly and quick (even though there was an Air Canada flight crew trying to check in with poor results) and we were upgraded to the 8th floor suite. I think we were upgraded because there was not a lot of people staying at the hotel, so they wanted to make a good impression!

The room was large with two flat screen tv's available, depending if you were in bed on on the couch separated by a glass partition. All amenities were very nice. We had a king size bed that was comfortable; we are use to a much firmer bed, so it was a little soft for our liking, but not bad.

There were a few minor things that they could look after - the toilet paper roll holder was coming out of the wall, the shower curtain rod was loose and probably destined to come down soon, and the sink drained VERY slowly. Again, these were minor irritants that in no way had an effect on our stay.

The White Spot restaurant attached to the hotel was another experience...we ate there for a quick dinner, which was anything but quick, and the food was average at best... go somewhere else to eat!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MattDD67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, December 30, 2013
We truly appreciate your kind words and thank you for taking the time to share your experience. You feedback is very important to us and has been shared with out team. We look forward to your next stay at Four Points Edmonton Gateway!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

363 reviews from our community

Traveler rating
    193
    127
    33
    7
    3
See reviews for
94
78
19
125
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Calgary, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 27, 2013 via mobile

We stayed at this hotel on dec 24 and dec 25. As expected it was quite but we checked in without issues, room was clean and on 25th morning there was even breakfast around 11 am.
Pool is clean and kids love it. There is a McDonald, Tim Horton, petro canada and 24 hr shoppers drug mart close by.

Stayed December 2013, traveled with family
Helpful?
1 Thank travel1234562013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, December 30, 2013
Thank you for taking the time to share your feedback! We are very pleased to hear you enjoyed your stay and look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 23, 2013

I have had the opportunity to stay at the Four Points by Sheraton Edmonton Gateway on several occasions. The general management along with the front desk, room service and housekeeping staff are always very friendly and accommodating. The level of cleanliness is unsurpassed in the rooms and in the common areas. Complimentary water, bath robes and wi-fi are also available. The hotel's convenient location is close to the International Airport - South Point Common - with a wide variety of retail stores as well as access to West Edmonton Mall via the Anthony Henday ring road. The hotel's indoor pool and hot tub along with underground parking are just two of the value added features.

Room Tip: Upper floors have a better view.
See more room tips
  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BrianRedDeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, December 27, 2013
Thank you for choosing Four Points Edmonton Gateway! We are thrilled to hear you enjoyed your stay and appreciate your kind words. We look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
222 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed December 17, 2013

This is a nice hotel and in newer condition with very modern furniture. Has free wifi and also has underground parking.

The underground parking is limited to one level so unless you are parked there early ( if it is really cold out) you probably will not get a spot and have to park out in the cold at -30c like I had to.

The value is quite good.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JFEARN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013

Always a great place to stay! Great staff that are always available to take the time to listen to and meet your requests.
Our favourite hotel in Edmonton.
Wonderful warm pool!Easy access to many retail areas in the city.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 24Barb2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, December 23, 2013
We appreciate your kind words and are honored to be your favorite hotel in Edmonton. Our staff are among our best assets and we are very pleased to hear you have found them accommodating and helpful. Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort McMurray, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 30, 2013

This property exceeds anyone's expectation. Very clean and well-kept. The vicinity is very close to all retail facilities and can get there in no time. Need I say the management and staff are extremely warmth and very helpful. Kudos to a great team. Keep up the excellent job guys!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, General Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, December 21, 2013
Thank you for taking the time to leave a review. We truly appreciate your kind words. We are so pleased to hear the hotel has exceeded your expectations and our staff is always able to make you feel at home. We look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lloydminster, Canada
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2013

The rooms are very clean and quiet. We had the pleasure of attending a small meet and greet in the lobby and had great time with the other guests, it ended too soon!!!! the quality of the wine was excellent and the finger food was equally good.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Glenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, December 2, 2013
Thank you for your review/ We are thrilled to hear you enjoyed your stay and our complimentary Best Brews and BBQ reception. We do offer this free to our guests every Wednesday and hope we can treat you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Edmonton hotels
Show Prices
Show Prices
Show Prices
Calgary Trail South
Sawridge Inn and Conference Centre Edmonton South
Show Prices
Show Prices
Show Prices

Been to Four Points by Sheraton Edmonton Gateway? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Edmonton Gateway

Property: Four Points by Sheraton Edmonton Gateway
Address: 10010 12 Ave SW, Edmonton, Alberta T6X 0P9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Edmonton
#10 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Edmonton Gateway 3*
Number of rooms: 154
Official Description (provided by the hotel):
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Travelocity, Booking.com, Hotels.com, Priceline, Expedia, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Four Points by Sheraton Edmonton Gateway reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Edmonton Gateway Alberta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing