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“"Multiple Great Stays"”

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Four Points by Sheraton Edmonton Gateway
Ranked #21 of 93 Hotels in Edmonton
Certificate of Excellence
Cochrane, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“"Multiple Great Stays"”
Reviewed August 21, 2013

I travel on business most of the year and stay in over 40 different hotels annually.

In South Edmonton, the 4 Point Sheraton has excellent quality rooms and their staff provides "5 Star" service.

Each time we booked the hotel,. we arrived to receive an upgrade to their best available room. That personal touch helps makes hotel night seem more than OK..

the location of the hotel (direct access to the new Edmonton ring road Anthony Henday) puts you within 20 minutes from airport to downtown and to any industrial area of the greater Edmonton area...good for business meetings throughout the city and metropolitan area.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank philergos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, August 29, 2013
Hi philergos, thank you for your review. I am so glad we have been able to upgrade you each time you visit us and our staff has been able to make you feel at home. We look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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362 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2013 via mobile

The staff is amazing, super convenient and way better than all the hotels around. Highly recommend for business travellers!!! There is a laundry on the 3rd floor and the suites are new, clean, and really fast Internet so you can actually get work done in the hotel.

Stayed August 2013, traveled on business
Helpful?
1 Thank Imad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, August 28, 2013
Hi ImadS,

Thank you for your review and kind words about our staff! We are very happy you enjoyed your stay with us. We do pride ourselves on being a convenient and comfortable hotel for business travelers as well as families. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yellowknife, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 17, 2013

Bottom line is that this hotel's location, room and lobby layout, parking, other amenities and staff customer service attributes makes travel to this part of Edmonton effortless and very relaxing. Have stayed here a number of times now and have always left with a smile on my face and a body that shouts "renewed and relaxed". If you need a good sleep and a stress free stay this hotel delivers!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jimfromgjoa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 14, 2013

This hotel was great; The lobby had a very modern and new age feel to it.
The room itself was good, lots of room, extremely clean. The beds were my favourite part. Ridiculously comfy all around, perfect for a good night's sleep.
There are also several shops and restaurants about 5 minutes away, which make it pretty convenient if you have a car.
If you don't have a car at your disposal, it's a pretty cheap cab ride.
The receptionists also have very good suggestions and are very helpful if you're looking for things to do!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Libbyrator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edmonton, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 7, 2013

The hotel is located on the south edge of the city right off of Anthony Henday (a major highway). The road loops around the city giving good access for travels. It is 15 minutes away from the airport , Leduc and Nisku Industrial area. 5 minutes away from South Edmonton Common. Needless to say the location was great.
My checkin was flawless. I had great experience interacting with the staff. They were very helpful. Also had the opportunity to get help from the director of operations. He made it a very pleasant experience.
The suit was spacious, clean with modern decor and the usual amenities. It was fairly quiet. The bed was amazingly soft and pillows were plush. It was one of the best beds I have slept on.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rixo_dust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 7, 2013

Our vacation was taking us through Edmonton on our way to a hiking trip in the mountains. We did some online research and liked the location of the Four Points as it is easily accessible from the major freeways. We arrived in Edmonton, did some shopping downtown and within a few minutes arrived at the hotel. Very easy to find and lots of parking.

What impressed us was how friendly the welcome was and how helpful the front desk staff were. Check in was very quick (I had a reservation), which was good for us as we had been travelling all day and were tired. The staff were very helpful regarding where to eat and even suggested some of their personal favourite meals.

The room was excellent and larger than we were expecting. After unpacking we headed to the restaurant attached to the hotel and were just as impressed. We ended up eating all of our meals there before checking out.

The nearby excellent restaurant, the pool and fitness room, the easily available coffee and tea, the clean, large rooms, the excellent location for travellers, and the awesome staff make us want to go back.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
1 review
Reviewed August 6, 2013

The front staff, particularly Ashwin Kumar, were a big help. I was in town on a job interview and he helped me with the computer in their business center when I was freaking out trying to complete an assignment. He was knowledgeable, calm and cool. Thanks Ashwin.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank don s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
M_Sumic, Guest Relations Manager at Four Points by Sheraton Edmonton Gateway, responded to this review, August 28, 2013
Hi Don,

Thank you for your review. We are very happy that Ashwin was able to help you with the computer. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Edmonton Gateway

Property: Four Points by Sheraton Edmonton Gateway
Address: 10010 12 Ave SW, Edmonton, Alberta T6X 0P9, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Edmonton
#10 Business Hotel in Edmonton
#12 Romantic Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Four Points by Sheraton Edmonton Gateway 3*
Number of rooms: 154
Official Description (provided by the hotel):
Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more   less 
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Also Known As:
Four Points By Sheraton Edmonton Gateway Alberta

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