This was our 2nd stay. Our first stay was when it was newly opened in June 2012.. We loved the modern simplistic design of this new hotel. The service was awesome by the staff. Our first stay, my husband went out early in the a.m to get us coffee, when he came back he noticed that when he returned the door wasn't locked and wouldn't lock. When we checked out, we told the front desk about the door issue, he said he'd tell the manager. The manager called us, upon our return home. He apologized for the door problem and told us the security company, that installed the doors, were called and all the hotel doors were thoroughly checked & repaired. The manager was so kind and very professional and offered us a free stay due to our unfortunate situation. My daughter stayed with me at the Four Points for my 2nd stay, and we both were extremely impressed with the hotel. Such a modern hotel with a great location, close to the South Commons Outlet shopping area. The beds were so comfortable, with nice sheets and duvet. We ate at the restaurant here, The White Spot, and it was very good! We will be back to stay here very soon!!
- Official Description (provided by the hotel):
- Everything You Need. Our 154 deluxe guest rooms offer the generous comforts of a master bedroom and oversized bath to help you feel at home. A spacious work area with commanding views helps maximize your productivity and comfort. Plus you’ll get plenty of free extras, like bottled water daily and High Speed Internet Access. ... more less
- Reservation Options:
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- Also Known As:
- Four Points By Sheraton Edmonton Gateway Alberta