We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent service from check-in to check-out.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Garden Inn West Edmonton
Ranked #6 of 93 Hotels in Edmonton
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent service from check-in to check-out.”
5 of 5 bubbles Reviewed November 25, 2012

We were staying at the hotel under sad circumstances and the staff at the front desk were very helpful and sympathetic. Breakfas was very good, and staff were extremely attentive. The 2nd day of our stay, the food service manager remembered us from the day before and asked about how our day had been. Room service food was good (recommend the burger!) And staff, again were attentive and discreet. Rooms were clean and quiet and well appointed. Would definitely stay there again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank KLDBJD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, November 27, 2012
Dear Guest,

Sorry to hear that your stay with us was not under the best of circumstances. I hope your stay with us made things alittle easier for you. All the best!

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

825 reviews from our community

Traveler rating
    470
    260
    72
    14
    9
See reviews for
256
191
38
249
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
San Jose CA
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed November 11, 2012

Stayed on 2nd week of November. I would recommend for business travelers. As a Hilton honors member, there was no Hilton or Double-tree, so this hotel was my choice even though the hotel was basic. (no full bar, restaurant menu very limited.) By the way on the day I was surprised with the heavy snow there and traffic was so bad.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hi0422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, November 14, 2012
Dear Guest,

Thank you for your review, we would agree with you regarding the snowfall. I appreciate your comments regarding the bar, while we do have a small bar located in our restaurant we do have plans for a new sports bar in the near future.

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Peace River, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

Our stay was good. They were accommodating to my request of booking 2 room close together. Asides from the hotel fire alarm being set off due to a fog machine at a Halloween dance. It was early enough that the kids were able to get back to sleep. The only down side I would say about this place is it's 'restaurant'. We only went there for breakfast one day, and what they offered as a 'hot buffet breakfast' was outrageously expensive for what it was. I will say the waitress we had was very good (we were traveling with 2 small children and she was very nice to them) I booked this hotel because it was a little less expensive then comparable hotels in the area, in retrospect I could of booked one of the more expensive ones that has included breakfast and been further ahead. Also their beds are not the most comfortable. If you pay full price for this hotel, it is not worth it.

Room Tip: book online as an AMA member, you get a discount
See more room tips
  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorthernTim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, November 8, 2012
Dear Guest,

It is truly unfortunate that your stay with us was not what you expected. I appreciate your comments regarding breakfast. We have found that our buffet is a great value as it features all fresh ingredients, build your own omelette station and eggs benedicts however as a dad myself I can appreciate the difference when traveling with kids. Once again thank you for your review.

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 5, 2012 via mobile

We recently stayed at this hotel for our annual girls shopping weekend. Even though they had accidentally canceled our reservation they did get us another room. The breakfast Buffett was quite good & there were warm cookies & coffee awaiting us when we came back to our rooms from a long day of shopping. The hotel is clean even though showing a bit of wear & tear. Excellent location close to lots of shopping centers & places to eat. Decent room for the price. Will stay again.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cctm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, November 8, 2012
Dear Guest,

Thank you for your review of us, I am glad we could be part of your "Girls Shopping Weekend" We pride ourselves on our customer service and cleanliness. Plans are currently being developed for our "Heart of The Garden" brand updates in 2013.

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 22, 2012

We were in the city for some shopping and were having a VERY hard time finding a Hotel for 5 of us. We ended up being able to get a room at the Hilton, and they were kind enough to supply us with a cot for our extra person. The cot was not one of those typical, roll-away kinds, but it was a huge, thick mattress, and it was all pre-made when the delivered it.

The room was very nice, clean, and really comfortable beds. We had a suite with basically two rooms, one with a Queen bed, full bath with a large jet tub, large flat screen and electric fireplace. The other half had a hide-a-bed, office desk with chair, large flat screen, electric fireplace, bathroom, and coffee maker, microwave and mini fridge. Great for a family!

The restaurant is nice and open, and we opted for the Sunday morning buffet (about $15 a plate, I think), and the food was fantastic, as was the service.

The Hilton is not off the beaten path, and we found it very convenient, location-wise. Definitely putting this Inn on my places to look at when going to Edmonton!

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shelelagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, October 23, 2012
Dear Guest,

I want to thank you for your kind posting, I am glad we were able to assist your family during your visit to our city. Our two room suites are definately family friendly. We hope to see you again soon.

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 29, 2012

Overall a nice experience! The room was a little noisy, you can hear the cops sirens and the air conditioner too but once you fall asleep... Its nothing. Elevators are slow and we weren't offered a cookie but its okay. The rooms are clean and pretty, as expected from Hilton...

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cheskerzin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, October 1, 2012
Dear Guest,

I want to thank you for your review of us, it sounds like on this particular night the city was busy. We offer fresh baked cookies in our lobby each evening, I am sorry to hear that we may have missed you.

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, Canada
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed September 28, 2012

The Hilton Garden Inn, West Edmonton, is laid out exactly the same as one in Camarillo, CA. Some might say that is boring but I was pleased to go to a familiar setting. One of the best parts is the intimate dining area in the lobby where not only a well-appointed hot and cold buffet is served for breakfast but the dinners are expertly prepared by a chef that you can watch onsite. A Hilton Garden Inn has a standard to meet and this one was no exception. It is easy to drive to on a main street in Edmonton and a reasonable drive from the airport. It is within 10 minutes of the West Edmonton Mall with it's wave pool, skating rink, roller coasters, many great stores, food booths and fine dining.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Waterman_ON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIGuestRelations, General Manager at Hilton Garden Inn West Edmonton, responded to this review, October 1, 2012
Dear Guest,

It is good to hear that we exceeded your expectations of us. Thank you for staying with Hilton Garden Inns and for providing such a kind review of us.

Michael Sieger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Edmonton hotels
Place LaRue
Hampton Inn and Suites by Hilton Edmonton/West
Courtyard Edmonton West
#2 of 93 in Edmonton
4.5 of 5 bubbles 621 reviews
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn West Edmonton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn West Edmonton

Property: Hilton Garden Inn West Edmonton
Address: 17610 Stony Plain Rd NW, Edmonton, Alberta T5S 1A2, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Edmonton
#7 Romantic Hotel in Edmonton
#9 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn West Edmonton 3*
Number of rooms: 160
Official Description (provided by the hotel):
The newly renovated Hilton Garden Inn West Edmonton is 20 minutes away from Downtown Edmonton and only 5 minutes away from the West Edmonton Mall. It is located on 178th Street and Stony Plain Road. This vibrant hotel offers 160 beautifully appointed guest rooms, popular recreational facilities such as heated swimming pool and hot tub, reasonably priced casual dining service in the Garden Grille & Bar and newly openend Backyard Lounge & Patio, free Wi-Fi and local phone calls, only to list a few. The Hilton Garden Inn West Edmonton is sure to cater to your needs whether it for business or a nice getaway, "We Speak Success!" ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hilton Hotels Direct, Priceline, Hotwire, Cancelon, TripOnline SA, Cheap Tickets, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hilton Garden Inn West Edmonton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn West Edmonton Alberta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing