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“Hotel by the river!”

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Courtyard Edmonton Downtown
Ranked #34 of 93 Hotels in Edmonton
Certificate of Excellence
Toronto, Canada
Level 5 Contributor
55 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Hotel by the river!”
Reviewed April 27, 2014

This hotel had incredible views of the river and the city. Very walkable to restaurants in the area. The hotel staff is friendly. The breakfast for $15 for the buffet was not bad and as a bonus the the views from the restaurant were amazing. Ask for a hotel facing the river.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalTCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, May 5, 2014
GlobalTCK,
Thank you for taking the time to review our hotel. It’s great to know our views of the river and city made for a memorable experience. We hope you’ll visit us again at Courtyard Edmonton Downtown. Thank you again for writing.

Kind regards
Salil Kulkarni, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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400 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Montreal
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 24, 2014

Being diabetic , when I want a soda I need diet, this hotel does not carry diet drinks, they say they have them in their machines on each floor , but they are either broken or out of stock. The management of this hotel is not on the ball. I stay at marriotts exclusively, but never this one again.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank andre1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, April 29, 2014
andre1957,
I appreciate your feedback and thank you for bringing this concern to my attention It's unfortunate to hear that we did not have diet soda available and I sincerely apologize for the inconveniences you experienced as a result. These details definitely do make a trip and we regret we missed the mark during your stay.

Our vending machine company inspected all machines and made repairs in order to prevent such occurrences in the future. The machines are refilled weekly and will be monitored to ensure we're doing all we can to serve our guests. Thank you once again for your feedback as we strive to consistently provide exceptional guest experiences. We do hope you'll consider staying with us again in the future.

Sincerely,
Salil Kulkarni, General Manager
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Drayt
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 20, 2014

Check I was fast and efficient ,tv in room could not get any channels clearly and no volume, I called downstairs and no came to fix it . It never worked the whole time, and I would not use the valet we called 15 minutes down for mine and my brothers vehicle they didn't have their vehicle running and had to search for his keys for about 15 min and finally his wife went through their drawer and found them, they did not bring my vehicle up and when we walked to get our truck they had locked the keys in the unit, thank goodness I have on star on it! But I waited to see if they would offer to call a locksmith to come and open it but they didn't ! The location is great and the room clean but again no tv and no one to get it going, probably wouldn't stay there again,

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, April 24, 2014
Dave N,
Thank you for writing. I apologize for the inconveniences you experienced and would like to speak with you directly regarding the issues you encountered during your stay. We value you as our guest and hope to restore your faith in our hotel and service team. This is also a training opportunity for the team. Thank you again.

Sincerely,
Salil Kulkarni, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
Reviewed April 16, 2014

We had dinner in the hotel restaurant, called the Bistro. To start, the service was excellent, followed by a wonderful meal, we had the Butter chicken, and it was very good, the naan bread was hot and fresh, and the sauce superb. We has a wonderful red wine, recommended by our server, and finished with a homemade blueberry and orange pie, very nice! And what really sets this restaurant apart if the river valley view, stunning to say the least, I would definitely recommend the restaurant, and although we did not stay in the hotel, our colleagues just did, and everything was completely renovated and very modern. The front desk staff was very courteous, and there is valet parking even if you are at the restaurant. Check it out!

  • Stayed April 2014, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Glenn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, April 21, 2014
Glenn J,
We appreciate you taking the time to share your dinner experience. Our Bistro staff will be thrilled to receive your complimentary feedback regarding the quality of the food and service. We hope you’ll have an opportunity to return for another visit and stay as our guest in the future. Thank you again for your review and recommendations.

Kind regards,
Salil Kulkarni, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Aurora, Colorado
Level 5 Contributor
77 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed April 12, 2014 via mobile

We stayed here recently while in for business. The hotel is conveniently situated just north of the river near the convention center. The staff was very helpful in recommending a restaurant and watering hole. The room was well appointed. Ask for a view of the city.

Stayed April 2014, traveled on business
Helpful?
Thank troyyz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, April 18, 2014
troyyz,
Thank you for choosing Courtyard Edmonton Downtown while traveling on business. We appreciate you writing a review from your stay, and we're glad you enjoyed the convenience of our location, as well as our helpful staff and clean accommodations. Please plan to visit us again in the future. Thank you once again for writing.

Kind regards,
Salil Kulkarni, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Ronge, Canada
Level 4 Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 9, 2014

I was treated very well during my recent stay there. Thank you. Overall the food was excellent and service was quick and fast. The waiters treated us with respect and foods were well presented as well.
The greetings were good for me too.

Room Tip: nice quiet rooms and comfortable
See more room tips
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Allan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, April 13, 2014
Allan A,
Thank you for writing a review about your experience at Courtyard Edmonton. It's great to hear our staff's excellence in service made for an enjoyable stay. We hope to have you as our guest again in the future. Thank you for writing.

Kind regards,
Salil Kulkarni, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
2 reviews
Reviewed April 7, 2014

I had a room credit certificate that had been misplaced but GM Salil Kulkarni was gracious enough to allow me to use that credit without the certificate and made sure I was happy my room choice. My friend and I found the room had a great view, was very clean, the bed comfortable, valet parking convenient and the service friendly. Restaurant manager Vinod and server Laurent went out of their way to ensure our dinning experience was the best. I recommend this hotel to anyone needing to stay downtown.

Room Tip: River view rooms are great.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Colleen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Courtyard Edmonton Downtown, responded to this review, April 13, 2014
Colleen L,
We appreciate your recommendations and review of Courtyard Edmonton Downtown. Nothing brings us greater satisfaction than recognition from our guests of the excellent service delivered at our hotel. Vinod and Luarent will be thrilled to know that their extra efforts left a lasting impression on your visit. We hope to welcome you back as our guest again soon. Thank you again for writing.

Kind regards,
Salil Kulkarni, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Edmonton Downtown

Property: Courtyard Edmonton Downtown
Address: 99th Street & Jasper Avenue 1 Thornton Crt NW, Edmonton, Alberta T5J 2E7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Edmonton Downtown 3*
Number of rooms: 200
Official Description (provided by the hotel):
This downtown Edmonton hotel is conveniently located next to Shaw Conference Centre and other Edmonton attractions. Experience the new state-of-the-art lobby at Courtyard by Marriott Edmonton Downtown hotel, Edmonton's foremost business-class hotel, specializing in casual riverside luxury. This Edmonton Downtown hotel features 177 tastefully appointed guestrooms with free WiFi and a mini-fridge for your convenience. Panoramic views of the river valley and our downtown business district add to the excitement of this magnificent Edmonton hotel. An excellent choice among Edmonton restaurants, our Riverside Bistro serves delicious breakfast, lunch and dinner. Our Meeting Rooms offer a spectacular view of the river valley with floor-to-ceiling windows. Facilitating groups of 2 - 100 people, our Meeting Rooms are designed to ensure that every need is met. Among Edmonton hotels and meeting facilities the Courtyard by Marriott Edmonton Downtown stands above the rest! ... more   less 
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Also Known As:
Courtyard Edmonton Downtown Hotel Edmonton
Edmonton Courtyard
Courtyard Edmonton Downtown Alberta

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