We are sticklers for clean rooms and everything passed inspection except the bathroom. The tile grout was mildewed and I could scrape the gunk off with my fingernails. The corners of the floor were grungy and the baseboards had human hair left from being mopped.
We had two double beds that needed new mattresses. When one person turned over, the other did the trampoline bounce. Pillows were flat and lumpy.
Housekeeping "forgot" to clean our room on the first day of our stay. We arrived back in the room at 5:00 p.m. wanting to shower only to find all our wet towels still in the tub. The evening staff turned up about half an hour later to do a "refresh." I noticed the coffee pot was just rinsed out. Do hotels ever put them in a dishwasher to sanitize them?
We paid $9/day to park in the underground parking. The second day all the stalls were filled, and there was no on street parking available. The only place to park was across the street in a paid parking lot. We were not the only hotel guests at the front desk who had paid for parking, there wasn't any.
We had to stay at this hotel as it was chosen for us for a tournament.
- Official Description (provided by the hotel):
- Contemporary Downtown Hotel convenient to Convention Center. ... more less
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- Also Known As:
- Coast Edmonton Plaza Hotel Alberta