This hotel was moderately clean with comfortable beds and good pillows. It is moderately priced and located close to lots of restaurants and shopping. However, I had a few issues with the hotel. I had booked a queen suite online for a room with a fridge and microwave, but was booked into a regular room. When I complained I was told the only room with a fridge had no telephone, since I need to use the phone this room was not an option for me.
The hotel is not very quiet. Hall noises carry into the room, as do noises from adjoining rooms. I was beside a group of teenagers who were partying well into the night. At 2:00 a.m. I finally had to phone the front desk to complain about the noise.
The only disappointment to the rooms cleanliness was the condition of the shower curtain. It had disgusting looking stains on it that made me not want to touch it. Parking in the main lot was very limited - maybe big enough for 15 to 20 vehicles. The remaining parking is at the back of the building which I felt was not very secure.
There are many hotels located in this area of Edmonton and for the price I think there are better options. Had a queen suite been available the rate would have been comparable to the much higher rated Hilton Garden Inn or the Holiday Inn at the Mall.
- Official Description (provided by the hotel):
- Our 100% smoke-free Comfort Inn, situated in the West End, has newly renovated the front desk and lobby area which now includes a 24-hour business centre, fireplace and sitting area. All bedrooms have new carpet, vinyl, drapes, 32 inch flat screen tvs & new vanity and tile in the bathrooms. All rooms are equipped with free wireless high speed and the hotel offers a small meeting room. Melt into your pillow-top bed with Truly Yours bedding. Upgraded rooms are equipped with a fridge and microwave. We are a pet-friendly hotel and offer ground floor rooms with a patio. Ideally located minutes from the West Edmonton Mall, Rexall Place, Telus Space & Science Centre, great shopping and restaurants ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn West Hotel Edmonton
- Comfort Inn Edmonton West Alberta
- Edmonton Comfort Inn