Unfortunately, there is not much good that I can say about this hotel (2014/Jun/10 – 2014/06/12). It seems to be a byway for transient workers on the way to somewhere else. The room we had (238) was in poor shape. For instance, the bed closest to the door was worn and uneven. It sloped toward the night table making it almost impossible for my spouse to get a decent sleep.
There is no elevator, so if you are on the second floor, be prepared to carry your own bags up the steps.
The bathroom ceiling was not very clean. My spouse demonstrated to me just how easy it was to clean with a wet tissue. So, it was obvious to both of us that housekeeping ignored the problem, didn’t always look up or weren’t given sufficient time to do a thorough cleaning.
The Wi-Fi was extremely poor!
The only two positives about this hotel were the Front Desk Staff who were friendly, courteous and helpful and the breakfast package at the restaurant (Albert’s) beside the hotel.
- Official Description (provided by the hotel):
- Our 100% smoke-free Comfort Inn, situated in the West End, has newly renovated the front desk and lobby area which now includes a 24-hour business centre, fireplace and sitting area. All bedrooms have new carpet, vinyl, drapes, 32 inch flat screen tvs & new vanity and tile in the bathrooms. All rooms are equipped with free wireless high speed and the hotel offers a small meeting room. Melt into your pillow-top bed with Truly Yours bedding. Upgraded rooms are equipped with a fridge and microwave. We are a pet-friendly hotel and offer ground floor rooms with a patio. Ideally located minutes from the West Edmonton Mall, Rexall Place, Telus Space & Science Centre, great shopping and restaurants ... more less
- Reservation Options:
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- Also Known As:
- Comfort Inn West Hotel Edmonton
- Comfort Inn Edmonton West Alberta
- Edmonton Comfort Inn