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“Old and gross.” 2 of 5 bubbles
Review of Ramada Edmonton Hotel & Conference Centre

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Ramada Edmonton Hotel & Conference Centre
Ranked #77 of 93 Hotels in Edmonton
GreenLeadersBronze level
1 review
“Old and gross.”
2 of 5 bubbles Reviewed October 7, 2013

front desk staff not at all helpful. Food was gross. Wifi was so slow there wasn't a connection.Bathrooms and carpets old, dirty, not hygienic. I would never stay again. Brown stains all over my towels. Just overall gross.

  • Stayed October 2013
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank hgffjjbgyhfg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, November 3, 2013
Thank you for your feeback. We are disappointed that we did not meet your expectations. If you would like to contact me at your convenience I would be happy to discuss your concerns. Our goal is always to ensure that our guests leave happy. We hope to have another opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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723 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Cochrane, Canada
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed October 4, 2013

I was there for the 2013 Edmonton Fall Guitar Show and this was the first time in this new venue. Arrival was great and we had a lot of gear in the van and there's a couple of easy access loading areas. We parked right next to the front door and dollied our cases into the lobby and checked in. They had a room set aside for us exhibitors to stash our geat until setup the next morning right on the main level, very close to the ballroom. This was great since we didn't have to hump all our stuff to our room and then down again in the morning. The room was nice and neat and the balcony was a real bonus! Flat screen, nice linens. Custom towel origami was a nice whimsical touch. Heading to the bar, we had a drink or two and after we worked up an appetite we queried the bartender for a place to eat. He tells us the in house restaurant has a killer butter chicken we should try. Off we go.... Now, my wife cooks Indian and Asian better than any restaurant so my expectations were not high for this meal. Wow, was I surprised! This dish was skillfully prepared with high quality ingredients and the spicing was just right for myself and my companion (yes, I realise butter chicken is a westernized dish). The service was excellent too. Leah and her crew looked after us like we were royalty. I hope next year's show is at the Ramada again!

Room Tip: As always; ask to be away from elevators and ice machines, but we were next to the elevators and I...
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SwampdonkeyAmps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, November 3, 2013
Thank you for your wonderful comments. We are thrilled that you enjoyed your stay. Our housekeeping team have mastered the art of the towel origami really enjoy every opportunity to "WOW" our guests. We are so proud of our Culinarians and the high quality of food they present each night. Thank you for helping to make our butter chicken dish one of Edmonton's best. We look forward to your next visit.
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Level Contributor
3 reviews
2 of 5 bubbles Reviewed September 29, 2013

Disappointing for the Ramada name. Outdated and run down. No AC in room, no non-smoking rooms available. We were assured the room would be clean and not smokey, just on a smoking floor, but our room did smell badly like smoke. Holes in the sheets, old style tv, ancient window and small outdated bathroom. Not a deal even at $104/night.

  • Stayed September 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Lemauvie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, November 3, 2013
Thank you for taking the time to tell us about your stay. We do have a select number of smoking rooms available in the hotel and we try to accommodate the individual needs of our guests. Our East Tower does offer a smoke free environment and our rooms have been more recently updated. We do hope that we have the opportunity to serve you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed September 27, 2013

Definatly big on service as I have waitressed forever! Free brunch with our stay? Wow great service wow! Especially Elvie amazing service! Overall my son and I were treated amazing! Good on everyone of you! Definatly will be back! Great location! Vegetable Rolls are amazing we had 3 orders in 2 days! Lol soooo good! Thankyou for the beautiful service!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ramada88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa D, Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, October 15, 2013
Thank you so much for your feedback. We are so glad that you enjoyed your stay. We are proud of our team and their commitment to ensuring that our guests enjoy their experience. We will be sure to pass along your comments.
We look forward to your next visit and we will have the spring rolls waiting!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Edmonton Hotel & Conference Centre

Property: Ramada Edmonton Hotel & Conference Centre
Address: 11834 Kingsway NW, Edmonton, Alberta T5G 3J5, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Edmonton Hotel & Conference Centre 3*
Number of rooms: 428
Official Description (provided by the hotel):
Welcome to where a DELUXE BREAKFAST is always COMPLIMENTARY with your guestroom! The Largest Conference Hotel in Edmonton.Ideal for business or leisure travel, Ramada Conference Centre Edmonton is conveniently located just five minutes from downtown Edmonton, 35 kilometers from Edmonton International Airport, and minutes from the City Centre Airport with easy access to popular capital-area attractions in just minutes.The hotel offers over 260 guestrooms, 30,000 square-feet of meeting space, Complimentary Deluxe Breakfast, Graze restaurant serving Canadian cuisine, Arbour Bar lounge, 24 hour Fitness Centre, 24 hour Business Centre and a friendly team of professionals to serve you.Ramada Conference Centre guestrooms offer free local calls and free wireless high-speed internet to keep you connected. If you choose to drive, the hotel offers ample free parking on-site. ... more   less 
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Also Known As:
Ramada Conference Centre Hotel Edmonton
Ramada Hotel Edmonton
Ramada Edmonton Hotel & Conference Centre Alberta

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