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“Our room was booked with a conference held at the hotel...”

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Ramada Edmonton Hotel & Conference Centre
Ranked #79 of 93 Hotels in Edmonton
GreenLeadersBronze level
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738 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (95)
Date | Rating
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English first
Fairview
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2013

Although the hotel is aging, the service was excellent with very friendly and knowledgeable staff. The restaurant has very good food and the rooms were very clean and confortable. The housekeeping staff were also friendly.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
4 Thank Fred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, February 19, 2013
We truly appreciate hearing from our wonderful guests, and are committed to providing outstanding customer service and comfortable accommodations. I look forward to welcoming you back in the near future.

John Mytz
General Manager
Ramada Conference Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falher, Canada
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed January 28, 2013

Jan. 22 to 25th 2013 our organization held a major Conference at the Ramada, with 450 to 550 delegates in attendance. All the staff were superb to deal with, and everything we threw at them was handled professionally and capably. All the meals were superb in taste, quality, quantity and presentation. Chef Harjeet worked with us to incorporate specific ingredients from the area of Alberta (the Peace Region) we represent. We were able to house nearly every delegate at the Ramada, and they coordinated with other nearby hotels to house the rest. Yes the facility is dated and could use some work, but the staff, the food and the can do attitude made our Conference a huge success, Thanks especially Gary, Chef Harjeet, Roberto, Danika, Lisa, Jose....

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank NormsZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, January 30, 2013
Thank you for your review of the Ramada Conference Centre. It was great to have your conference in our hotel, it was great event with great attendees. We hope we are able to welcome your conference back in future years.

Regards,

John Mytz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hinton, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 3, 2013

The whole interior needs a major renovation. Everything is very worn and dated. Check-in and all staff interactions were fast, professional and quick. Bed was comfortable EXCEPT the comforter/blankets were very thin. This probably explains why the heat was cranked when I entered my room. The heat is a fan powered unit similar to an air conditioner, so if you want heat you need to put up with some noise. Didn't spend much time in the room so I could overlook the flaws and the price was pretty decent for what you get. I'd stay here again.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank fscobie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, January 16, 2013
Thank you for your feedback, which I have shared with my team. We are happy to hear that you enjoyed your stay. We hope to welcome you back soon.

John Mytz
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
YELLOWKNIFE
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed December 29, 2012

My husband and I stayed here for only one night, check in was good and quick, the staff was friendly, hotel is dated, the carpet in our room was very dirty and stained, we were put in a room right near the stairwell so I heard the stairwell door bang all night and the beds were terrible(so hard). I had family in the room next to us and their room was the same, although they had a dirty looking old couch in their room.

Overall the service was good but the condition of the rooms not so great,

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
4 Thank KIMBERLY N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, General Manager at Ramada Edmonton Hotel & Conference Centre, responded to this review, January 10, 2013
Thank you for your recent review of the Ramada Hotel & Conference Centre. We pride ourselves on our property upkeep and attention to detail, but clearly we were not up to standards on your stay, and for that I am truly sorry. I have followed up with my team, thank you for bringing them to our attention – it helps us get better.

John Mytz
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Edmonton Hotel & Conference Centre

Property: Ramada Edmonton Hotel & Conference Centre
Address: 11834 Kingsway NW, Edmonton, Alberta T5G 3J5, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Green Hotel in Edmonton
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Edmonton Hotel & Conference Centre 3*
Number of rooms: 428
Official Description (provided by the hotel):
Welcome to where a DELUXE BREAKFAST is always COMPLIMENTARY with your guestroom! The Largest Conference Hotel in Edmonton.Ideal for business or leisure travel, Ramada Conference Centre Edmonton is conveniently located just five minutes from downtown Edmonton, 35 kilometers from Edmonton International Airport, and minutes from the City Centre Airport with easy access to popular capital-area attractions in just minutes.The hotel offers over 260 guestrooms, 30,000 square-feet of meeting space, Complimentary Deluxe Breakfast, Graze restaurant serving Canadian cuisine, Arbour Bar lounge, 24 hour Fitness Centre, 24 hour Business Centre and a friendly team of professionals to serve you.Ramada Conference Centre guestrooms offer free local calls and free wireless high-speed internet to keep you connected. If you choose to drive, the hotel offers ample free parking on-site. ... more   less 
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Also Known As:
Ramada Conference Centre Hotel Edmonton
Ramada Hotel Edmonton
Ramada Edmonton Hotel & Conference Centre Alberta

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