When we booked this hotel, we called in and asked about the fitness center, as we wanted a hotel with a decent work out room. The girl on the phone told us all the great things about it, such as, it was sponsered by Reebok, when we checked in to our room, we went to the fitness center to check it out and found it that it was closed from 9am-5pm our entire stay, they were fixing the pool. Therefore, we could not sleep in if we wanted to get our workouts in. As far as I am concerned, we should have been told about this when we called to book the room, as we were told about the pool being closed.
When we booked we were told our room would $139 + taxes, which wasn't bad. When we got there, we were told that there would be a charge of $24/night for parking, not valet!! There were only a few spots underground that would fit our vehicle, if those spots were taken we had to park outside without plug ins, not good for a diesel truck. We still had to pay the $24/night if we parked outside.
Most of the staff was friendly, there were the odd ones that seemed like you were bothering them.
Our bill for 3 nights was well over $550!! I would not stay at this hotel again!!!
- Official Description (provided by the hotel):
- Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more less
- Reservation Options:
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- Also Known As:
- The Westin Edmonton Hotel Edmonton
- Westin Edmonton
- Edmonton Westin
- The Westin Edmonton Alberta