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“Great locale for trekking downtown Edmonton” 4 of 5 bubbles
Review of The Westin Edmonton

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The Westin Edmonton
Ranked #21 of 93 Hotels in Edmonton
GreenLeadersBronze level
Oklahoma City, Oklahoma
Level Contributor
73 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Great locale for trekking downtown Edmonton”
4 of 5 bubbles Reviewed June 9, 2014

I stayed at the Westin Edmonton for business for 2 nights recently. I was able to get a high floor with a good view. This Westin property is located in a great location downtown with easy walking access to several downtown restaurants and businesses. It's also very close to the riverfront and the concierge will provide a walking/jogging route for those looking to get some outdoor exercises along the river. Warning for the uninitiated: the steps up/down to the riverfront are killer!

The in-house restaurant was quite good and the breakfast buffet was decent as well. If you're looking to stay central to the downtown business district, this is a great spot.

Room Tip: Choose a high floor with a river view.
See more room tips
  • Stayed June 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sojoerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, June 11, 2014
Dear Sojoerner,
Thank you so much for your great comments. I am so glad you enjoyed the location of the hotel as much as I do. The river valley is a wonderful feature of our downtown location, but yes, beware the stairs. We hope to welcome you back again soon.
For a better you.
Melissa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,114 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (195)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 7, 2014

We were celebrating our anniversary and asked for a room with a king sized bed. When we arrived, they wished us a happy anniversary and were totally surprised with a top floor room with a river valley view!!!! Thank you so much! We would definitely stay again and highly recommend this hotel!

  • Stayed May 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cordelia27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, June 10, 2014
Dear Cordelia27,
Thank you so much for taking the time to write out your comments. I am thrilled that we were able to make your stay so special. Happy Anniversary.
For a better you.
Melissa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 3, 2014

We were looking for a family friendly hotel with an indoor pool. When we checked in, we expected to find a crip for our toddler but instead found she had a rollaway bed. She was happy to have her own mini-bed and it was far more comfortable than any crib. The staff were professional and extraordinarily friendly. They even offered us complimentary fresh fruit or cookies and milk before our daughter's bed time. We all enjoyed our stay here and took advantage of the indoor pool.

We had fantastic views of downtown and found we were just a short walk to a number of restaurants on Jasper Ave, Edmonton City Centre and a large mall. I even snuck away for a couple pints on my own at Craft which is a 30 second walk from the hotel. Would definitely stay here again.

Room Tip: I'd definitely recommend upgrading to the king bed, great value.
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RobWHughes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, June 10, 2014
Dear RobWHughes,
Thank you so much for your comments and the pictures you posted. I am so glad we could make your family stay in our hotel memorable. We hope to welcome you and your family back again soon.
For a better you.
Melissa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alberta
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed June 2, 2014

Fantastic service from the valet to the guy in the gift shop! Decided to stay over in Edmonton last minute and struggled to find rooms as there were a lot of sporting provincials going on that weekend. Finally was able to book into the Westin and was very glad that is were I ended up!

  • Stayed May 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sanaly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, June 10, 2014
Dear sanaly,
Thank you so much for taking the time for comments; we love hearing from our guests. I am also very glad this is where you ended up and hope to welcome you back again soon for another "best sleep ever!"
For a better you.
Melissa.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Quebec
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed May 30, 2014

Stayed at Westin Edmonton for a scientific conference. It's about half an hour far from the international airport. By the way sky shuttle is the best option to get to the hotel, booked a round trip through the net and they were perfectly on time for pickups. Check-in was very smooth and even though we were much earlier than scheduled check-in on our reservation card. Staff is really friendly and very helpful. The rooms are really clean and comfortable and well maintained. They borrowed us umbrellas as it was really rainy throughout our stay. Food, coffee and drinks are fabulous. The only slightly negative point is that compared to other Westins it doesn't have nice lobby area where you can sit and relax or watch a hockey game. But overall everything was amazing, will definitely be our first choice in Edmonton!

  • Stayed May 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Pino49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, June 3, 2014
Dear Pino49,

Thank you very much for your glowing praise. I have shared your comments, as the team really enjoys hearing how our daily focus on our guests has a positive affect. Sorry we could not do anything about the rain. We look forward to welcoming you back again soon.

For a better you.
Melissa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Level Contributor
147 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed May 29, 2014

I stayed at this hotel twice last June for work, over all thought the hotel was very nice, rooms were big, clean and very modern.

Hotel was in a great location, close to lots of restaurants and walking distance to a lot of local attractions.

I never had lunch or dinner at the hotel but had breakfast here a couple times, which was very good.

  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rosato88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, June 3, 2014
Dear rosato88,
Thank you so much for comments. I will let Share know that you enjoyed your breakfast with them. We look forward to welcoming you back to the Westin Edmonton soon. Please connect with me by email, westinedmonton.01079@westin.com if there is anything I can do to make your next stay just as enjoyable.
For a better you.
Melissa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canada
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed May 28, 2014

Centrally located, with good service and a well appointed, comfortable and spacious room, the shabby upper corridors were the only thing detracting from an otherwise great stay. A little updating and a fresh coat of paint would make a difference.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ben D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinMelissa, Guest Relations Manager at The Westin Edmonton, responded to this review, May 30, 2014
Dear Ben D,

Thank you so much for taking the time to leave your comments regarding your last stay with us at the Westin Edmonton. We do have some upgrading and renovations scheduled in the near future. We look forward to welcoming you back to enjoy them soon. If there is anything I can do to help make your next stay more enjoyable please connect with me at westinedmonton.01079@westin.com.

For a better you.
Melissa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Edmonton

Property: The Westin Edmonton
Address: 10135 NW 100 Street, Edmonton, Alberta T5J 0N7, Canada
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Edmonton
#10 Green Hotel in Edmonton
#28 Business Hotel in Edmonton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Edmonton 4*
Number of rooms: 416
Official Description (provided by the hotel):
Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more   less 
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Also Known As:
The Westin Edmonton Hotel Edmonton
Westin Edmonton
Edmonton Westin
The Westin Edmonton Alberta

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