I came with my mom for a relaxing one night stay at the Westin and we were quite disappointed with our stay. The rooms were tidy, the staff were very accommodating and friendly and the beds were reasonably comfy. However, we arrived only to find out the air conditioning had not been working throughout the entire hotel and had been broken for 10 days. We were not notified of this before arriving and no information about the chillers had be posted on the website and no price reduction had been offered. I found parking to be overpriced (26.00 per night) and you are charged to use the wifi (10.00 per day). They kindly waived these fees after discussion regarding the air conditioning. Once arriving in our room we found it way too hot so we were moved to another room that was not facing the sun, it was much cooler (but still warm). The pool was quite a let down as we had hoped to lie out on the patio in the beautiful weather however their were no patio chairs and the deck was in the shade. Not to mention the pool was very small with no hot tub. We were all set to watch a movie on the particularly small screen but the tv's were very fuzzy and the hotels pre paid movie service would not work. Room service was very delicious but unfortunately the highlight of our night and overpriced. All and all would not stay here again.
- Official Description (provided by the hotel):
- Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more less
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- Also Known As:
- The Westin Edmonton Hotel Edmonton
- Westin Edmonton
- Edmonton Westin
- The Westin Edmonton Alberta