Although I am writing here about THE WESTIN EDMONTON's Guest Service Manager CODY MATTSON I would also like to acknowledge all the employees of this hotel. They are all AWSOME..
I stayed at this hotel from May 2nd till June 30th (weekly basis) for a project that I was working on. Employees have been wonderful all the time. They are basically always trying to find out if you needed any assistance. Once I was trying to fax few pages to my office and I requested one of the guest service employees to do that for me and she went to different floor to fax my paper because fax next to the service desk was not working. She did not mention to me that the fax next to service desk was not working and she has to go upstairs to find a different fax. She just told me to hold on few minutes so she can get it done. She ran to upstairs and faxed those papers and came down quickly to the front desk to inform me that fax has been completed.
Now, let me tell you something about CODY MATTSON. This wonderful your man always takes care of us by providing rooms when hotel was completely full. Sometimes we arrived late or did not have proper booking ahead he basically taken care of booking so we do not have to move to a different hotel. One night we were working later and did not have time to go out for dinner so we ordered some carry outs. After having dinner we realized that every one of us wanted some deserts. We did not know what to do. One of us suggested to call CODY to check if he would ask restaurant manager keep some desert for us before restaurant closes so we can go and grab them. CODY did not only ordered the deserts for us he also delivered them to our office along with some red bulls. …
Some of our engineers stayed in this hotel for more than 6 months they also told me the similar stories of CODY .. .
- Official Description (provided by the hotel):
- Situated in the heart of downtown, a few steps away from the beautiful North Saskatchewan River Valley Park system. We are within a 10 minute walking distance of the Shaw Conference Center, Roger's Place Arena, and the City Centre Mall. Staying at The Westin Edmonton means you are moments from the best shopping, dining, arts and entertainment Edmonton has to offer. ... more less
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- Also Known As:
- The Westin Edmonton Hotel Edmonton
- Westin Edmonton
- Edmonton Westin
- The Westin Edmonton Alberta