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Traveler rating
707
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42
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10
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All reviews aqua restaurant front desk marriott courtyard starbucks coffee great hotel fire pit anthony henday lounge area every staff member ring road minute drive a great stay hot tub room was spacious the hotel is clean easy access would definitely stay here again
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Reviewed 4 weeks ago

Having stayed here many times over the past 4 years, I enthusiastically endorse Courtyard Edmonton West. The management is obviously excellent, every staff member is friendly and helpful and the updated rooms are lovely.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Passport657691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, General Manager at Courtyard Edmonton West, responded to this reviewResponded 3 weeks ago

Dear Passport657691,

We are delighted to be your hotel choice in Edmonton. It is truly a pleasure to serve you, while we appreciate and value your feedback. Your comments have been shared with our team as a critical way of understanding how we can continue to deliver exceptional service to our guests. We hope to see you soon.

Sincerely,
Horia Hodorog
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Wife and I decided to try this hotel as it looked nice from the outside and am I glad we did! The staff is incredibly nice and very polite. Always telling you good morning and a smile when you encounter them. My biggest thing is cleanliness and I am a stickler for sure and I have nothing bad to say about this hotel in that department, very clean. The restaurant serves great food and the chef even came out and asked us how are meal was-it was terrific! We found our hotel and it’s situated with everything close by and the Mall is a five minute drive away. If you want a clean, nice hotel with exceptional staff this is THE place to stay on the west side!

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Trevor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, General Manager at Courtyard Edmonton West, responded to this reviewResponded 3 weeks ago

Dear Trevor M,

We are happy to hear you enjoyed your stay with us. We hope you choose to create more memories with Courtyard Edmonton West whenever your travels bring you back to Edmonton and we appreciate your kind feedback. Your comments were shared with the entire team to continue motivating and inspiring to offer the same great service.

Sincerely,
Horia Hodorog
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Pretty typical Courtyard Marriott offering but the staff went the extra mile to make the stay pleasant and comfortable. The Front Desk staff was excellent upon check-in and the staff in general was very friendly and helpful. Hotel in the Edmonton area typically don't have service level this good. Must be a testament to the leadership.

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Scott L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, General Manager at Courtyard Edmonton West, responded to this reviewResponded 3 weeks ago

Dear Scott L,

Thank you for staying at the Courtyard Edmonton West for your recent travels to Edmonton. Commitment to service and guest satisfaction is our main focus and I am happy to hear you had a great stay. Thank you again for your business and for taking the time to provide your feedback. We look forward to serving you again soon!

Sincerely,
Horia Hodorog
General Manager

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Reviewed 4 weeks ago

We had a nice stay. I really enjoyed the restaurant for breakfast in the morning. They had great coffee and food. I didn’t like that the air conditioner was turned on when we got in the room, it made the room very cool when I first got there.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank amymergaert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, General Manager at Courtyard Edmonton West, responded to this reviewResponded 4 weeks ago

Dear amymergaert,

Thank you for taking the time to share your recent experience at the Courtyard Edmonton West. We are happy to hear that our restaurant service and offerings gave you a great stay. We hope to see you soon, thank you for the kind words.

Sincerely,
Horia Hodorog
General Manager

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Reviewed 4 weeks ago

Great place to stay. The location is close all ones needs. The pool and area is very relaxing. The place has been totally renovated. Amazing food in the restaurant. Only down fall is the internet sucks.

Date of stay: September 2019
  • Trip type: Traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank granitequarryfarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, General Manager at Courtyard Edmonton West, responded to this reviewResponded 4 weeks ago

Dear granitequarryfarm,

Thank you for choosing the Courtyard Edmonton West for your recent travels to Edmonton. Commitment to service and guest satisfaction is a main focus and we are happy to see that all staff provided an exceptional service and took note of the internet comment. We are sorry to hear about that while we will look into it. Thank you again for taking the time to provide your comments and we look forward to serving you again soon!

Regards,
Horia Hodorog
General Manager

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