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“Nice Property”

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Courtyard Edmonton West
Ranked #2 of 93 Hotels in Edmonton
Certificate of Excellence
Reviewed April 30, 2014

Stayed at this hotel a couple times in the past year, and have never been disappointed. The rooms are impressively clean, the staff is very helpful and the property itself is clean.

The pool is nice as well as the hot tub. The parking is a little iffy, as the majority of it is in the back and the side which isn't as well lit as a single female like myself would be comfortable with.

It's extremely close to West Edmonton Mall and a short drive from downtown, so well worth staying outside of downtown as you avoid the extra charges if you were to stay down there.

All in all, I will definitely be back.

  • Stayed: March 2014, traveled solo
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1  Thank SKT28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded May 2, 2014

Good Day;

Thank you for taking the time to review our hotel after you recent stay. It is always great to welcome someone back. I am glad that the hotel meets your needs and you find our Associates helpful.

I apologize that you feel the parking is an issue. Let me assure you that we have the parking lot well covered by cameras and hotel security patrols the area regularly overnight. If at anytime you would like to have someone from the hotel accompany you, please just let us know at the Front Desk and it would be our pleasure.

Thank you for choosing the Courtyard by Marriott Edmonton West. I hope that we have another opportunity to welcome you back in the near future.

Kindest Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-729-8898
david.keam@marriott.com

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Reviews (717)
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488 - 494 of 717 reviews

Reviewed April 23, 2014

A come to edmonton for work quite often and pretty much stay here every time. I could write a full review - but I'll keep it really short and simple

Great location
Good value for money
Clean, modern rooms
Nice little pool
Free internet

What more can I say. If I had one complaint - please get some firmer pillows!

  • Stayed: March 2014, traveled on business
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1  Thank jamroco2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded May 2, 2014

Good Day;

Thank you for your review of the Courtyard by Marriott Edmonton West. We appreciate your loyalty and feedback. I will also keep my review short and simple.

It would be our pleasure to provide you with firmer pillows, just let us know at check-in. :) We thrive on meeting the varied needs of all of our guests personalizing your stay is our priority.

We look forward to welcoming you back the next time you are in Edmonton.

Kindest Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton
david.keam@marriott.com
780-729-8898

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 20, 2014

We had to switch hotels from Best Western Westwood Inn to the Courtyard over Easter weekend. The other hotel was not wheelchair user friendly. Thank goodness the Courtyard had vacancy for our second night. Bella from front desk was very friendly. She showed and explained where everything was when we checked in. The wheelchair accessible room was on the main floor which was spacious, clean, and quiet. It had a roll-in shower with handheld shower controls, shower chair, raised toilet with a safety bar that was useful for transfers and holding on for balance. The staff were very warm and friendly.

Room Tip: West side of the hotel is more convenient for wheelchair accessible parking
  • Stayed: April 2014, traveled as a couple
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2  Thank Trumpet33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded May 2, 2014

Good Day;

Thank you for taking the time to review your recent stay at the Courtyard by Marriott Edmonton West and for mentioning Bella specifically. She was thrilled to get the compliment.

As Courtyard by Marriott we are very sensitive to the needs of all of our guests and feature not only accessible rooms but have assistive hearing devices available for request as well.

I am very glad that we were able to make your trip to Edmonton a succesful one and we look forward to welcoming you back the next time you are in the city.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
david.keam@marriott.com
780-729-8898

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 31, 2014 via mobile

We picked this hotel based on its reviews and it turned out to be even better than we though. We stayed here for three nights, it was a fair price, very comfortable, clean and the blackout blinds are great for sleeping in.

  • Stayed: March 2014
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Thank RenEliD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded May 9, 2014

Good Day;

Thank you for taking the time to review your recent stay here at the Courtyard by Marriott Edmonton West. Time is valuable and I appreciate taking some of your to let us know how we are doing. I am very pleased that we exceeded your high expectations.

Thank you for choosing to stay with us and we look forward to welcoming you back!

Kindest Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-729-8898
david.keam@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2014 via mobile

Stayed with hockey team. Clean, upscale - geared more towards business people but was fine for us. Tiny pool so not practical for a hockey team. Nice fitness room. Huge loungey area in lobby but cannot have your own beverages, must buy from bar which gets expensive. Lots of sofas & chairs.

Staff super friendly and seem to love their job.

  • Stayed: March 2014
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Thank ellejames
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renee S, Front Office Manager at Courtyard Edmonton West, responded to this reviewResponded June 22, 2014

Dear Valued Guest,

Thank you for given me an opportunity to connect with you and for taking the time to share your experience with us. We are delighted that you have chosen our hotel and your stay was enjoyable.

On behalf of the entire team at the Courtyard Marriott Edmonton West, we look forward to welcoming you back where we can provide you with another flawless Courtyard West experience.

Have a fantastic day!

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Reviewed March 24, 2014

The staff at this hotel look and act like they love working here.They are faced with all kinds of challenging situations and people, and I saw nothing but professional behaviour at all times. The food in the restaurant was fantastic! Go for the Butter Chicken! The room was very clean, quiet and well-appointed. I loved the little chocolate in my room, and music playing when I entered. I will definitely recommend this property to my business colleagues and I will plan to use their meeting facilities. Yes, it's a bit out of the way, but the service is well worth it.

  • Stayed: March 2014, traveled on business
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Thank CNFBfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Renee S, Front Office Manager at Courtyard Edmonton West, responded to this reviewResponded June 16, 2014

Greeting from the Courtyard by Marriott Edmonton West,

Thank you for taking the time to review your recent stay here at the Courtyard by Marriott Edmonton West. I am very delighted that you had a wonderful experience with us.

On behalf of the entire team at the Courtyard Marriott Edmonton west we look forward to welcoming you back the next time you are in Edmonton.

Have a refreshing day!

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Reviewed March 23, 2014

This is a very nice hotel. The staff, especially the housekeeping staff, are very accommodating and professional. The room was quiet, comfortable and well appointed. There was a wine and beer tasting one afternoon hosted by the manager which was a very nice touch. The hotel is a little out of the way, but is in a developing are of the city so this will improve in time. All in all I had a very enjoyable stay.

  • Stayed: September 2013, traveled on business
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1  Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded March 24, 2014

Good Day;

Thank you for taking the time to review your recent stay at the Courtyard by Marriott Edmonton West. I am glad that you enjoyed your time with us. I am also delighted that you were able to join us at our regular Wednesday evening Manager's Reception in our Social Space.

It was a pleasure welcoming you to our hotel and we look forward to having an opportunity to welcome you back the next time you are in Edmonton.

Kindest Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-729-8898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Edmonton West

Address: 10011 184 St NW, Edmonton, Alberta T5S 0C7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
Price Range: $121 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Official Description (provided by the hotel):
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 
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Also Known As:
Courtyard Edmonton West Hotel Edmonton
Courtyard Edmonton West Alberta

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