We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Everything was perfect.....A+ hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Courtyard Edmonton West
Ranked #2 of 93 Hotels in Edmonton
Certificate of Excellence
Reviewed June 23, 2013

Checked in on a rainy Saturday night. The atmosphere is wonderful, lovely fireplace glowing, a warm and friendly restaurant + Starbucks bar (what!?!) plus helpful/friendly concierge. Our room was perfect too, furnished excellently! This is how a hotel should look and be run. Efficient, welcoming and extremely clean (and I am very picky!) Well done Courtyard. Oh and the free wifi....bonus!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank urban_girlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you so much for your wonderful review of our hotel. I am pleased to see that our property and our Associates made your trip to Edmonton a pleasant one.

Thank you for choosing the Courtyard by Marriott Edmonton West and we look forward to welcoming you back the next time you are in Edmonton.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
david.keam@marriott.com
780-729-8898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (716)
There are newer reviews for Courtyard Edmonton West
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

564 - 570 of 716 reviews

Reviewed June 23, 2013

The reception was very nice, our room was lovely. Beautifully appointed! I honestly thought we were in a brand new hotel.Rooms are clean and the toiletries provided were good quality. Great Location near hotel also shopping mall

  • Stayed: March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank R321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you very much for taking the time to post a review of your recent stay at our hotel. I am very pleased that your experience was a positive one.

I hope we can have the opportunity to welcome you back to the Courtyard by Marriott Edmonton West the next time you are in Edmonton.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-729-8898
david.keam@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 16, 2013

My wife and I headed up to Edmonton for the Craft Beer Festival (intelligent) and elected to stay at the Courtyard Edmonton West after my wife spent 87 hours deliberating over every hotel within the city limits.

Let me say that this staff was easily the most committed to customer service of any that I have seen. From the front-end to the chefs to the custodial service, everyone cared about the job they were doing.

The beds are comfortable, the rooms are large, the wireless service is fast, the food is quite good, and the price is more than reasonable.

I wouldn't recommend this as a family hotel as the swimming area is very small, possibly the smallest hotel pool I've seen. Saying that, the hot tub is fine and it was quiet.

I think they've done a commendable job at truly trying to refine themselves and in the process of this journey, have stumbled upon the facets of great hotel service.

Now I'd like to see them take another step in fine tuning the craft. I think they should look at enhancing their menu to create more upscale culinary possibilities and they should expand the bar component of the menu.

I enjoyed my stay at the Courtyard Edmonton West and highly recommend it for what it is: the best 3-star hotel I've stayed at.

Excellent work.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank neojanus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you for taking the time to review our hotel. I appreciate the time you took to offer the detail that you did. I am very pleased that you enjoyed your experience with us and are so generous in your praise.

I have also passed your suggestions onto our F&B Manager regarding his menus. We do have plans to revamp many of our offerings in Aqua Bistro | Bar including our beverage and lounge menus.

Once again, thank you for choosing the Courtyard by Marriott Edmonton West and I hope we get the chance to welcome you back very soon.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
780-729-8898
david.keam@marriott.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013 via mobile

Hotel stay was great. I recommend this hotel to everyone. Check in was smooth. Rooms are clean and the toiletries provided were good quality. The shampoo and conditioner was Paul Mitchell; none of that watery, cheap quality stuff. My only complaint was that the beds were hard. Even my 9 year old son complained of aches and pains after a night on the bed.
The restaurant served good and decently priced breakfast buffet. It is $12.95 for adults and $6.50 for kids. The servers are friendly and courteous.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ShyGurl888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you for taking the time to review your most recent stay at the Courtyard by Marriott Edmonton West. I am happy that you are able to recommend our hotel.

I apologize that you found our beds hard. If you return to our hotel, please let us know as we have a number of mattress pads available to soften the beds for guests who find them too firm.

Thank you for choosing to stay at the Courtyard by Marriott Edmonton West, I hope you will continue to return so we can welcome you back whenever you are in the area.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
david.keam@marriott.com
780-729-8898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 6, 2013

My husband and I stayed at this hotel this last weekend and it was a great experience. We picked this hotel because of its location to West Edmonton Mall and also its #1 rating on Tripadvisor. The reviews are correct. It is a very modern hotel with great amenities. The rooms are very nice, the beds are comfortable and the pool and fitness center are really good. The staff was kind and helpful and quick. We had breakfast at the hotel and although we didn't chose to do the breakfast included in our stay my Husband had the Buffet and I had the omlette with gluten free bread. They are aware of allergies at this hotel and were accomedated my celiac disease very well. All in all it was a very nice stay and we will be back for sure!

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jennifer H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you for choosing to stay with us at the Courtyard by Marriott Edmonton West. I am very pleased that you enjoyed your stay with us and that you enjoyed your breakfast in Aqua Bistro | Bar.

Our Food and Beverage team is very talented and work hard to anticipate their guest's needs so it is great to see that your request was handled appropriately.

Thank you for taking the time to give us feedback regarding your stay, we certainly hope that we get a chance to welcome you back to our hotel the next time you are in Edmonton.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
david.keam@marriott.com
780-729-8898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 3, 2013

I purposely picked this hotel because of its close proximity to West Edmonton Mall and it's ranking on TripAdvisor. It surpassed expectations. Check-in / check-out was efficient. Staff were extremely friendly and accommodating. The lobby was extremely warm and appealing. The rooms were fantastic. Great layout, comfy mattresses, solid linen. When we arrived back in Calgary we realized we had left our tablet in the room. Quick call that was redirected to housecleaning who quickly located the tablet. We received it in the mail today!!

So refreshing to be on the receiving end of great customer service. We will be back. Thank-you for an enjoyable stay.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank JShaver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you for choosing to stay with us at the Courtyard by Marriott Edmonton West and for taking the time to fill out a survey regarding your experience with us. I am very glad that we were able to supass your expectations.

I am also very happy that we were able to get your tablet back to you! It can be stressful when you leave something behind.

I hope that we get to welcome you back to our hotel soon.

Kind Regards,

David Keam
General Manager
david.keam@marriott.com
780-729-8898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2013

Finally a hotel that provided what they said they would.

Lovely rooms, clean and well appointed. While the hotel was busy, we could not hear anything in our room. Great mattress and fresh linens.Very friendly and helpful staff. Slight problem on check in that was rectified quickly, efficiently and graciously. Pool is small but more than adequate and the patio would have been great had the weather cooperated.

Had a great stay. Will return.

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KidRNCalgary_Alberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David K, General Manager at Courtyard Edmonton West, responded to this reviewResponded July 2, 2013

Good Day;

Thank you for taking the time to review your recent stay here at the Courtyard by Marriott Edmonton West. I apologize for the issue during check-in but I am glad that it was fixed right away. It is always great to hear when our team is able to make a guest happy.

I am also glad that you indicated that you will return, that is our favourite thing to hear by far! We hope that you return soon and we look forward to welcoming you back.

Kind Regards,

David Keam
General Manager
Courtyard by Marriott Edmonton West
david.keam@marriott.com
780-729-8898

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Edmonton hotels
Place LaRue
Hampton Inn and Suites by Hilton Edmonton/West
Show Prices
Show Prices
Show Prices
Place LaRue
Hyatt Place Edmonton-West
Hyatt Place Edmonton-West
#13 of 93 in Edmonton
227 reviews
Show Prices
Show Prices
Show Prices

Been to Courtyard Edmonton West? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard Edmonton West

Address: 10011 184 St NW, Edmonton, Alberta T5S 0C7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#9 Best Value Hotel in Edmonton
#11 Business Hotel in Edmonton
Price Range: $123 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Official Description (provided by the hotel):
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Expedia, Booking.com, Orbitz, Hotwire, Priceline, Travelocity, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your Courtyard Edmonton West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard Edmonton West Hotel Edmonton
Courtyard Edmonton West Alberta

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing