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“Best Value for Money I've Had in a Very Long Time”

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Courtyard Edmonton West
Ranked #2 of 93 Hotels in Edmonton
Certificate of Excellence
Reviewed June 8, 2011

The rooms and service at this newly opened hotel are excellent. Everything from free internet (a must at hotels these days), large spacious rooms and a very nice business area (including airline check-in and an ATM), indoor pool and fitness centre, this hotel goes above and beyond expectations!!

I travel a lot and stay in many different hotels -- this is a great hotel.

  • Stayed: June 2011, traveled on business
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1  Thank BLA07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felsinger, General Manager at Courtyard Edmonton West, responded to this reviewResponded June 11, 2011

Dear Valued Guest;

Thank you very much for taking the time to share your recent experience with us at the Courtyard by Marriott Edmonton West.

My team was delighted to hear that our well appointed guest rooms, lobby social space, business centre and rest of the hotel amenities along with the efforts of our passionate associates, provided you with a product and service that you expected and deserve.

The hotel was exclusively designed for business travel by business travelers like yourself. And now Courtyards completely redefined hotel lobby experience provides our patrons with more control and choices with services and amenities that create a healthy balance between working and relaxing.

Thank you once again for your valuable feedback and our associates look forward to providing you with another excellent experience that is typical of my Courtyard.

Yours in hospitality

Perry Felsinger

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Reviews (717)
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708 - 714 of 717 reviews

Reviewed May 18, 2011

After a long day of driving and swimming at he waterpark at West Edmonton Mall, we needed a comfortable place to rest with our young family. I can easily say that this has been the absolutely best hotel that we have stayed in so far on our trip.

The staff were extremely friendly and helpful and the room was amazing. Everything was very modern but with a comfortable feeling of home. The beds were very comfortable and the room was very quiet allowing us to have a wonderul night's rest. The shower head was awesome and each of us couldn't help but take a shower that definitely didn't conserve water! Haha.

The entire hotel was extremely clean. We were comfortable with our infant crawling on the floor in our room. Although we only needed to stay one night, the Courtyard Marriott made us feel so comfortable that we wanted to stay a couple more nights!

The value was great too. For a price that was actually slightly less than the other local hotels, we would highly recommend a stay here even if the rate would have been more than the others. It's worth it!!! Stay here if you have a choice!! Along out trip we experienced a couple of unnamed hotels for the same rate that just didn't meet the Marriott's standards.

So if you haven't guessed yet, we loved this hotel and would not even consider another hotel next time we are in Edmonton. Thanks for the great stay!

  • Stayed: May 2011
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1  Thank RoadTripFamily1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Felsinger, General Manager at Courtyard Edmonton West, responded to this reviewResponded June 11, 2011

Dear Valued Guest;

Thank you for taking the time to share your valuable feedback regarding your recent stay at the Courtyard by Marriott Edmonton West. We truly appreciate your wonderful feedback.

Our Courtyard refreshing team takes great pride in guest satisfaction and we care about each and every guest. The team was delighted to hear of their passion to service excellence noticed by your family and they were glad to be a part of the process in providing you with a product and service that you expect and deserve.

Our housekeeping team works with passion to ensure that all our guest rooms/public areas are clean, neat and tidy according to Marriott quality assurance standards. The efforts of my team are also reflected in very high scores in our guest satisfaction surveys by our patrons and higher rankings within the brand for all areas of cleanliness, product maintenance, comfortable bedding and everything in working order at the hotel. Your comments certainly made them proud of their hard work and on going efforts in achieving excellence.

I am delighted to know that our Speakman Anystream water conserving shower head that is designed with deposit resisting 50 spray channels for maximum coverage that reduces flow to 2.5gpm /9.46 lpm maximum provided your family with an awesome experience by giving an unnoticeable effect of water flow while still maintaining water conservation.

We look forward to welcoming you and your family back to our fine hotel and our associates look forward to providing you with another excellent experience that is typical of my Courtyard.

Yours in hospitality

Perry Felsinger

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Reviewed February 28, 2011

The hotel has exceeded my expectation. Apart from helpful staff (what I have expected and got) the room's design amazed me. The room was bright, clean, beautiful, and seemed like a brand new. It has appeared that it is in fact new as the hotel was opened a month ago only… This explains the only one review in trip advisor before mine). The bed was comfortable and even pillow was good. This is the first hotel in Canada I have not used my own pillow… it is always with me but was left in a bag). There is new technique in the room and lobby, fitness center, small swimming pool and Jacuzzi. It was so relaxing to stay in a hot massaging water after long shopping hours spending in West mall.
I would definitely stay in Courtyard Edmonton West again when I am in Edmonton next time. Thank you.

  • Stayed: February 2011, traveled with friends
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2  Thank Nata-skata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this reviewResponded March 9, 2011

Dear Valued Guest:

Thank you for taking the time to share your valuable feedback regarding your recent stay at the Courtyard by Marriott Edmonton West. We truly appreciate your wonderful feedback and our associates were standing proud when I read your comments to them.

Our Courtyard refreshing team takes great pride in guest satisfaction and we care about each and every guest. The team was delighted to hear that our well appointed guest rooms along with the efforts of our excellent housekeeping staff provided you with a product and service that you expected and deserve.

The hotel is designed for the business traveler and our leisure guest in mind by providing many signature elements in the lobby, enhanced technology features, contemporary design and amenities that create a healthy balance between working and relaxing. We were extremely pleased that we were able to make your stay a relaxing experience with all of our hotel features.

We are delighted to hear that you intend on returning back to our fine hotel and our associates look forward to providing you and your guests with another excellent experience.

Yours in hospitality

Perry Felsinger

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Reviewed February 14, 2011

We were in Edmonton for my son's basketball tournament and so we booked this hotel because it was close to where his team was staying and we could use our Marriot points. I had no idea what a wonderful surprise we were in for!
This is a brand new hotel and the facilities are beautiful. We were met by Charles, the front entry manager, and my husband remarked after we were on our way to our room "now there is a guy in the right job". I felt so welcomed, and enjoyed the tour of the new facility. The restaurant is very contemporary, we ended up having a late supper in that restaurant and had wonderful service and enjoy sitting in the 'pod' seating with our own flat screen TV. We ate a few different appetizers, all well made and well presented.
Our room was beautiful and well appointed. Too bad we didn't know how nice this was going to be....we might have skipped the tournament to hang out at the hotel - Ha!

  • Stayed: February 2011, traveled on business
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1  Thank cinnamom24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perry_Felsinger, General Manager at Courtyard Edmonton West, responded to this reviewResponded February 20, 2011

Dear Valued Guest:

Thank you for taking the time to share your recent wonderful experience with us at the Courtyard by Marriott Edmonton West. I have shared your comments with our team members and recognized their efforts in providing your family with an excellent experience.

Our associates were delighted to hear the positive impact they had made in making your stay a memorable one. The team at the Courtyard Edmonton West take great pride of their work, guest satisfaction, process and the product in providing an excellent experience to all our guests. Your comments certainly added a smile & a proud moment for their continue efforts in achieving excellence. I thank you for recognizing their spirit to serve.

We are delighted to hear that you intend on returning back to our fine hotel and Charles & his team at the Front Desk along with our fine Culinary team at AQUA Restaurant looks forward to welcoming you back.

Yours in Hospitality
Perry Felsinger

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Reviewed July 10, 2017
Google Translation

  • Stayed: July 2017, traveled as a couple
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Review collected in partnership with this hotel
Thank R9QDcarlosm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this reviewResponded July 12, 2017

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Reviewed June 28, 2017
Google Translation

Stayed: June 2017, traveled with family
Thank Anne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this reviewResponded July 3, 2017

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Reviewed October 11, 2016
Google Translation

Room Tip: Pisos superiores, aunque creo son tod parecidas
  • Stayed: August 2016, traveled as a couple
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Thank Mimacc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Horia_Hodorog, Manager at Courtyard Edmonton West, responded to this reviewResponded October 13, 2016
Google Translation

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Additional Information about Courtyard Edmonton West

Address: 10011 184 St NW, Edmonton, Alberta T5S 0C7, Canada
Phone Number:
Location: Canada > Alberta > Edmonton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Edmonton
#6 Family Hotel in Edmonton
#11 Business Hotel in Edmonton
Price Range: $121 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Edmonton West 3*
Number of rooms: 136
Official Description (provided by the hotel):
It's a new and refreshing stay at the Courtyard by Marriott Edmonton West. The Courtyard by Marriott Edmonton West has everything you need to make your trip an excellent and memorable one. The hotels refreshing concept surrounds travelers with the conveniences that make business and pleasure travel easy here in Edmonton.Courtyard by Marriott Edmonton West Amenities* Complimentary wired & wireless High Speed Internet Access* HD channel lineup on flat screen TV’s* Two-Line Phone w/Voice Mail and Iphone docking stating * Complimentary In-Room Coffee & in the lobby* Hairdryer & Iron and Ironing Board * Spacious Work Space w/Ergonomic Chairs* Luxury toiletries * Complimentary movie channels such as Super Channel* Business Centre, Library, Home Theater, Exterior & Interior Fire place with soft seating.* Crispy white linen ironed and placed on all bedding.* Touch screen GoBoard* in the lobby to provide you concierge service* A three meal dining Restaurant (AQUA*)with a fantastic menu selection* Room Service * We proudly brew Starbucks** The Market* open 24 hours for your convenience.* Do it your own coin laundry room or valet service available.* A state of the art fitness centre open 24 hours.* A Pool and Whirlpool.* Free car parking and electrical plugins for your convenience.* A 5000 square feet of Banquet/Event space to host up to 300 people dinner event.* State of the art Event equipment.* Passionate and committed associates with the spirit to serve. * Marriott Rewards** Five minutes away to the West Edmonton Mall and 15 minutes to Downtown Edmonton.Courtyard by Marriott Edmonton West, we know people want to pampered and cared for when they are visiting any Edmonton area hotel, and they should only expect the best.Time after time the Courtyard by Marriott Edmonton West receives only praise for our excellent service and hospitality. When people see us walking around our clean and well-designed hotel, they comment on how amazed they are to find such a wonderful attentive staff.With such attention to your needs and priorities, it's no wonder that our guests do not wish to leave. We simply expect our team to be magnificent every day to every single one of our guests and staff at our Courtyard by Marriott Edmonton West.Welcome to our Courtyard by Marriott Edmonton West and we look forward to you being our valuable guest! ... more   less 
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Also Known As:
Courtyard Edmonton West Hotel Edmonton
Courtyard Edmonton West Alberta

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