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Sawridge Inn and Conference Centre Edmonton South
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Reviews (625)
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422 - 427 of 625 reviews
Reviewed June 4, 2014

Just got back from a 3 day stay at the Sawridge Inn Edmonton. The front desk clerk was quick and professional, and even upgraded us to a beautiful suite. The room it's self was clean, spacious and had the most comfortable hotel bed I have ever slept on. We ordered room service, which came exactly in the time frame we were told, was served hot and perfect, by a smiling young man, who made sure to ask if there was anything at all we needed! Over all it was a 10 out of 10 in every aspect of the stay. Management you should be proud of your staff, everyone we encountered seemed to love their job!!!

  • Stayed: May 2014, traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Jacqui M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie O, Guest Relations Manager at Sawridge Inn and Conference Centre Edmonton South, responded to this reviewResponded July 4, 2014

Dear Guest

Thank You for taking time and giving us 10 out of 10. Comments like yours are truly motivating and inspiring for all our staff and management. Your comment has been shared with everyone at the Sawridge Hotel.

We look forward to see you again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

I chose the Sawridge as accommodations for our spring hockey team. The atmosphere was very nice, food was excellent and staff very friendly and accommodating. Value for cost was good and free buffet breakfast was included. Would definitely stay there again.

  • Stayed: May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Clint G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie O, Guest Relations Manager at Sawridge Inn and Conference Centre Edmonton South, responded to this reviewResponded June 3, 2014

Dear Guest

Thank You for taking time to let us all know about your stay with us. Our team truly believes that success in any sports requires drive, dedication and professionalism. You could say the same for hotels that hosts sports teams when they are on the road, which need all that and more; the right facilities, good food, reliability etc. We are always proud and excited to serve sports teams such as yours.

We are hoping to see you and your team again in future!

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

I chose to stay at the Sawridge Inn based on the reviews on Trip Advisor, as well as previous stays here. The lobby is extraordinary, and the rooms aren't too bad either. This time we stayed in a one bedroom suite. Although the room could be noisy at times (faces the highway, and there are train tracks directly behind the hotel), it did not seem to bother us too much at night. The walls are quite thin; we could hear our neighbors at times. The front desk and housekeeping staff were extremely friendly and helpful. However, as other travelers have stated, the restaurant staff never seemed to be around. The vouchers for a free buffet breakfast are a nice extra touch, and the food was delicious; no complaints there. The hotel also offers free parking and wi-fi, which is an added bonus as many hotels in the area do not.

All in all, I would recommend this hotel to family and friends. It is in a great location (especially if you need to get to the airport, or head south to Calgary). Thanks Sawridge; we'll be seeing you again soon!

  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Service
1  Thank thetinytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie O, Guest Relations Manager at Sawridge Inn and Conference Centre Edmonton South, responded to this reviewResponded June 3, 2014

Dear Guest

We are delighted to hear about your recent stay experience with us. We are glad that you enjoyed most of our product but especially our service. Your comments will be shared with all our associates and management. We are hoping to see you soon!

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2014 via mobile

We stayed for one night with one other couple. The room was nice and clean with a comfy bed. The food at restaurant was tasty and well presented in an impressive room with huge trees and wooden beams. So disappointed when we checked our bill at home. We were charged an extra $60 from what my hotel receipt showed. I phoned the hotel immediately and they said it was a charge for any damage or incidentals they may find. At no point was I informed about this charge. They stated that they would refund it in 4 to 5 days if no damage was found. They were adamant that this is an industry standard practice. I have traveled all over the world and have never been charged this fee. We did receive the fee back on Visa but I will not return.

Stayed: May 2014, traveled with friends
Thank CountryHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie O, Guest Relations Manager at Sawridge Inn and Conference Centre Edmonton South, responded to this reviewResponded June 3, 2014

Dear Guest

Thank you for taking time and posting a review for our hotel. We are delighted to hear that you enjoyed your hotel room and your experience at our Creations Restaurant. At the same time, we are sorry to hear about your dissapointment. We apologise that we did not communicate about the incidental charg/ hold on your credit card during your check-in. This is a small hold over and above your room and tax which allows you to enjoy some other services in the hotel like room service, in-room movies, telephone calls etc. This minimal fee is just a hold and not a charge and gets released after your check out. This practise is exactly the same as rental car companies do.

We do apologise that we missed to inform you of this hold upon check in. We hope this does not deter you to come back and stay with us again. I invite you to contact me directly at 780-989-4434 in future to make your reservation(s).

We truly hope you give us another chance.

Regards

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Reviewed May 22, 2014

This hotel is nice and quiet and in a very convenient location. The only problem was the restaurant staff never seemed to be around, and gave us little direction when it came to our free breakfast and where never around to refill coffee or water, even at supper time.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Daphne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connie O, Guest Relations Manager at Sawridge Inn and Conference Centre Edmonton South, responded to this reviewResponded May 30, 2014

Dear Guest

Thank you for posting a review for our hotel. We are glad that you enjoyed your stay and liked our hotel. Your comments about the restaurant service has been shared with our restaurant manager. It is comments like yours that assist us in making our standard better and improve our service level.

We hope to see you again when your travel needs brings you to Edmonton!

Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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